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TROUBLESHOOTING FOR THE MLxS FM SYSTEM

TROUBLESHOOTING FOR THE MLxS FM SYSTEM. By Barbara Ortiz, B.S./B.A. Justin Langran, B.A. Callier Center for Communication Disorders The University of Texas at Dallas April 25, 2005. This Guide Will Help You….

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TROUBLESHOOTING FOR THE MLxS FM SYSTEM

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  1. TROUBLESHOOTINGFOR THE MLxS FM SYSTEM By Barbara Ortiz, B.S./B.A. Justin Langran, B.A. Callier Center for Communication Disorders The University of Texas at Dallas April 25, 2005

  2. This Guide Will Help You… • Recognize the different parts of your hearing aid (HA) or cochlear implant (CI) FM system; • Identify a problem with your HA or CI FM system; • Implement the appropriate solution; and • Determine if professional service is needed.

  3. HA ONLY FM ONLY FM & HA PARTS – Receiver for HA and CI • MLxS RECEIVER

  4. antenna LCD Display-channel and power display On/Off Channel Selection Beam MIC PARTS – Transmitter for HA and CI • FM TRANSMITTER - CAMPUS S

  5. AUDIOSHOE MLxS FM RECIEVER HA PARTS – HA FM System

  6. PARTS – CI FM System

  7. Listening Port PARTS – CI FM System

  8. TROUBLESHOOTING GUIDES • How to Use These Guides: • Read the question. • Determine the appropriate answer. • Click on the answer to go to the next step.

  9. YES Go to transmitter page NO Go to receiver page CHOOSING THE RIGHT GUIDE Are all FM system users experiencing difficulties?

  10. Charging Microphone Antenna Channel Main Menu YES NO TRANSMITTER OVERVIEW Choose a topic: Did this solve your problem?

  11. Return TRANSMITTER – Charging • Make sure that the charger plug is in the correct jack. • Note: the charger plug will not sit flush against the bottom of the transmitter; if it does, the plug is in the wrong jack. • The LCD display will tell you if the transmitter is charged or not.

  12. Cheek Mic Lapel Mic Return TRANSMITTER – Microphones • When using the lapel mic, be sure it is turned on and set accordingly. • Be sure the mic is plugged in completely. • Wear with appropriate placement.

  13. antenna Return TRANSMITTER – Antenna • Check the antenna for damage. • Antenna must be completely unrolled. • Antenna should hang down loosely.

  14. Return TRANSMITTER – Channel • If users suddenly cannot hear you: • You may have accidentally changed your channel. • To lock your channel, press and hold synch and down arrow simultaneously until man icon appears. • If users are complaining of hearing another speaker: • Check the channel and channel assignment for bleed over.

  15. HEARING AID COCHLEAR IMPLANT Main Menu RECEIVER OVERVIEW Which system is being used?

  16. Battery HA Listening Check FM Receiver Audioshoe Main Menu YES NO HEARING AID OVERVIEW Choose a topic: Did this solve your problem?

  17. Battery compartment Return HEARING AID – Battery • If the FM system is not working, put in a new battery.

  18. Return HEARING AID – LISTENING CHECK • If the battery is working, listen to the HA using your listening stethoscope: • Switch the HA off and on. • Listen for intermittence while talking and tapping on the HA. • Switch between the microphone and the T-coil.

  19. Return HEARING AID – FM Receiver • If the HA is working, try the FM receiver on a different hearing aid: • Test the receiver in all three positions: FM and HA, FM only, and HA only. • Check the switch for weakness.

  20. Return HEARING AID – Audioshoe • If the hearing aid and FM receiver are both working, try using the audioshoe on a different hearing aid.

  21. Battery Cords FM Receiver Microlink CI S Main Menu YES NO COCHLEAR IMPLANT OVERVIEW Choose a topic: Did this solve your problem?

  22. Ear level CI Microlink CI S Body worn CI Battery compartment Return COCHLEAR IMPLANT – Battery • With CI equipment, there is more than one battery to check:

  23. Cord Connection Cord Cord Cord connections Return COCHLEAR IMPLANT – Cords • If the battery is working, check all cords and connections for wear or breaks. • Replace any damaged cords.

  24. Return COCHLEAR IMPLANT – FM Receiver • If the CI has a listening port, check the receiver functioning by listening to it. • If there is not a port, test the receiver using another device (CI or HA). • The order in which the CI and FM are turned on is important: 1. Turn off the CI and FM; 2. Plug in the FM; 3. Turn on the CI; 4. Turn on the FM.

  25. Return COCHLEAR IMPLANT – Microlink CI S • If everything else is working, the Microlink may be the problem: • Check the battery. • Check that the volume is turned up. • Be sure the Microlink is turned on. • Check for connection weakness.

  26. Main Menu We’re Sorry… This troubleshooter guide was unable to help you. Please seek professional assistance from your audiologist.

  27. CONGRATULATIONS! You’re Finished!

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