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The Quality Manual

The Quality Manual. Dr Jonathan Berg, Quality Director SWBH NHS Trust. Quality Manual Purpose. Describes our quality system. Concise description. Available to all. Read by everyone. Where is it?. In every laboratory. Signature list to show everyone has read it … especially consultants.

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The Quality Manual

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  1. The Quality Manual Dr Jonathan Berg, Quality Director SWBH NHS Trust

  2. Quality Manual Purpose • Describes our quality system. • Concise description. • Available to all. • Read by everyone.

  3. Where is it? • In every laboratory. • Signature list to show everyone has read it … especially consultants.

  4. Department Structure

  5. Clinical Governance … Basis of Quality System

  6. Communication • Vital success factor is communication with our staff. • Also to our users. • Still many laboratories are clueless about communication.

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