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edr and mediation. edr continuum Mediation A process in which parties in conflict seek to build agreement and/or improve understanding with the assistance of a mediator acting as an impartial third party. Self help. Informal support. Facilitated discussion. Mediation.
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edr and mediation • edr continuum • Mediation • A process in which parties in conflict seek to buildagreement and/or improve understanding with the assistance of a mediator acting as an impartial third party Self help Informal support Facilitated discussion Mediation Step outside formal action Formal hearings