Presented by: Colleen Coggins, DOI Chief Architect

1. Delivering Value from Enterprise Architecture (EA) at Department of the Interior Presented by: Colleen Coggins, DOI Chief Architect December 2007

2. DOI’s EA Program is a Service Provider to our Business and IT communities and therefore must be responsive to our customers’ needs.

3. As a Service Provider, DOI’s EA Program Engages it’s Investment Review Board in Selecting Business Areas to Architect • Ensures the EA Program is responsive to the Department’s Priorities • EA Program provides analytical services to support selection • Improves likelihood of business participation and overall success of segment architectures

4. DOI’s EA Program also provides Business Transformation Services on a Fee-For-Service Basis to DOI Programs • Provides PMO type Services for EA • Leverages Proven Methodology • Provides Quality Control • Provides Acquisition Support of EA Services • Integrates Final Deliverables with DOI’s EA.

5. Measuring EA Value

6. OMB’s FEA Practice Guidance sets the stage for measuring EA Value in Federal AgenciesAgency EA programs should deliver results-oriented products and services to inform business decisions and increase the efficiency and effectiveness of IT investments, program management and agency operations. Source: FEA Practice Guidance; November 2007

7. DOI Contracted with Gartner to Assess the Effectiveness of DOI’s EA Program Assessment also focused on Value of DOI’s EA Program

8. DOI Also Established GPRA Measures to Gauge EA Value. • DOI’s Strategic Plan GPRA Measures • Annual Rating on OMB EA Maturity Assessment Framework • Completion, Use and Results • % of Systems and Programs Associated with Approved Modernization Blueprints Managed in accordance with Approved Blueprint. • Measures support a holistic approach to Performance Improvement

9. RECREATION MODERNIZATION BLUEPRINT EXAMPLE Delivering Value through EA Services

10. DOI Recreation Community of Interest (COI) USDA 10

11. Target Architecture for Recreation One Stop was developed as part of an Inter-agency Architecture Blueprinting Effort

12. DOI Established a Sequencing Plan that identified systems affected by the Target Recreation One Stop Solution

13. Recreation Blueprint was used to Guide IT Investment Decisions to Secure Funding for Target Solution EA Produces Modernization Blueprints Recommendations are prioritized using VMM Mission Needs Statements Mission Needs Statements Flow Into CPIC During the Pre-Select Stage Prioritized Recommendations Result In Mission Needs Statements

14. Delivering Measurable Results: Recreation.gov The PMA Initiative Recreation One Stop took a major step forward with the implementation and deployment of the National Recreation Reservation Service (NRRS). The NRRS is featured at the all new Recreation.gov and provides one-stop shopping for the citizen’s recreation needs.

15. 15 ADS and business analysis services were delivered to architect RecML, a recreation related XML language. RecML is being used to serve citizens through Recreation.gov and for serving federal data to external users through Recdata.gov. RecML Document Response Query Point Data Sharing www.recreation.gov/detail.cfm?ID Info Exchange Packages Query (Get String) Data Description Data Context Taxonomies Data RIDB RIDB Based on FEA DRM

16. DOI has identified key lessons learned to improve its EA Value Measurement Framework • Less is More • Pick key measures that truly gauge value from stakeholder viewpoint • Ensure Measures are Holistic • Select meaningful measures in all 3 phases: Completion, Use and Results and/or Architect, Invest, Implement • Where feasible, assess Customer Satisfaction on EA Value at Conclusion of Service Delivery • Survey Business Owners & other Stakeholders at conclusion of EA Segment Architecture

17. Thank You