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Successful Information Management

Successful Information Management. Is Reality. With Knowledgebase Manager Pro. Key Benefits of Using Web-based Knowledge Base Software. Customer care improvement Staff is able to find necessary information faster Retention of intellectual property Customer support costs decreasing

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Successful Information Management

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  1. Successful Information Management Is Reality With Knowledgebase Manager Pro

  2. Key Benefits of Using Web-based Knowledge Base Software • Customer care improvement • Staff is able to find necessary information faster • Retention of intellectual property • Customer support costs decreasing • Employee training time reduced • Knowledge accumulation and usage is a key to business success

  3. What are key components of success?

  4. Robust System • Stable and solid • Recovery of accidentally deleted articles • Roll-back articles to previous versions • Flexible and effective user permissions • Built-in backup and restore routine

  5. Easy to Learn and Use • Intuitive user interface • Context help and hints • Extensive documentation • Completely web-based • Support for all popular web browsers

  6. Exceptional Product Support • Friendly, expert technical support by real people • Available by live chat, email, tickets, Skype, and phone • Dedication and commitment to problem resolution • Fair software maintenance subscription model

  7. Convenient Capture of Data • Easy to add new data • Collect and re-use feedback • Data importing support • Fast switch between edit and view modes

  8. Complete Integration • Customizable layout and design • Integrates with your website • API (XML-RPC) • Single Sign-On • LDAP (including Active Directory)

  9. Fast to Implement • Easy to install • Supports data import • Migration service is provided • Deep customization feasible • Flexible user access settings • Two product versions: owned (on-premise) and hosted (SaaS).

  10. Owned (On-premise) Advantages • MySQL and MS SQL supported for database storage • Works on any server: Linux and Windows; Apache, IIS, Lighttpd and Nginx.

  11. Hosted (SaaS) Advantages • Quick start • We take care about • Installation • Software Updates • Daily backups • Security • and everything, to help you staying focused on your business. • 99.9% uptime

  12. Trust the World Leaders Our happy customers:

  13. Contact Information • For more information contact us: • Phone: 1-877-744-1221 (Toll Free for US & Canada)Phone: 1-213-270-1944 (US & Worldwide) • Email: sales@web-site-scripts.com • Web: http://www.web-site-scripts.com/knowledge-management/

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