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ROLE AND RESPONSIBILITY OF MANAGER

ROLE AND RESPONSIBILITY OF MANAGER. On promotion Nature of duty Knowledge/skill Expectation of new job Weaknesses In charge of office Accountable to Divisional Head. POSTMASTER AS MANAGER. Capacity for strenuous job Emotional intelligence Technical skill Good at human relations

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ROLE AND RESPONSIBILITY OF MANAGER

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  1. ROLE AND RESPONSIBILITY OF MANAGER • On promotion • Nature of duty • Knowledge/skill • Expectation of new job • Weaknesses • In charge of office • Accountable to Divisional Head

  2. POSTMASTER AS MANAGER • Capacity for strenuous job • Emotional intelligence • Technical skill • Good at human relations • Creative thinking • Planned approach • High quality of integrity • Communication skills • A zeal for self development

  3. POSTMASTER AS A MANAGER • Intelligent • knowledge of rules & procedure • satisfactory service to customers • redressal of grievances

  4. TAKING CHARGE OF POST OFFICE • Steps in planning: • Being aware of opportunities • Setting objectives or goals • Identifying alternatives • Comparing alternatives in the light of goals • Choosing an alternative • Formulating supporting plan • Budget

  5. SIGNIFICANCE OF TIME • Time is the most valuable asset • Resource under your control • One can invest as one likes • Time is bald on the back • You can catch it from front side but not from back • You cannot borrow but can invest only • 80% of our time is spent on activities which contributes only 20%

  6. SIGNIFICANCE OF TIME • Calculate your time worth • (a) Per day worth = Monthly Salary • No. of wkg days • (b) Per hour worth=Per day worth • Working hours

  7. HOW TO MANAGE TIME • How do we spend our time in a week • 24 x 7 = 168 • (a) 1/3 of our time in sleeping • (b) 1/4 on recreation • (c) 1/10 on eating • (d) 1/12 moving to and from work • (e) 23% is only spent at work place • If we save 15 minutes only everyday, it will amount to 90 minutes in week and 75 hours in year • Analyze where you spend your time • Decide where you must spend your time

  8. HOW TO MANAGE TIME • Identify your time wasters • (a) Telephone interruptions • (b) Uninvited visitors • (c) meetings • (d) lack of setting priorities • (e) Ineffective delegation • (f) Too much involvement in routine and detail • (g) Indecision • (h) Inability to say ‘No’ etc… • Control your time wasters

  9. HOW TO MANAGE TIME • Then how to manage time? • LCA Process • (a) List priorities • (b) Complete each in turn • (c) Add uncompleted task to next day • Ranking of activities • (a) Essential (most important) – Self • (b)Important – Self or delegation to others • (c) Less important – Delegate to others

  10. PLAN OF PRESENTATION • Overview of the Software. • Software Demonstration • Salient Features of software • All departmental software ,proper installation.

  11. SKILL TO BE REQUIRE AS MANAGER • Leadership • Planning • Technical knowledge • Negotiator-admn/employees

  12. FUNCTIONS • Planning • Action • Control

  13. STOCK • Maintenance of Stock Register • Indenting, Item Scheduling, Receipts and Issues. • Maintenance of History Sheet

  14. INTERACTIVE DEVELOPMENT PROCESS • Professional System study done and detailed of Requirement Specifications prepared. • Fully In-House effort. • Team Development • Fully Documented. Maintenance and future upgradation will be easier. • Involvement of officials in the development

  15. MANAGERS TOOLKIT • Better tools • Furniture ergonomically designed • Easy flow of work • Avoiding duplication/double handling • Easy retrieval of information • Quick service

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