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Scientific Management ADRIAN robinder derek brendan MANRAJ rAUNAQ. Frederick W. Taylor “The father of scientific management”.
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Scientific ManagementADRIAN robinderderekbrendanMANRAJrAUNAQ
Frederick W. Taylor“The father of scientific management” • 1911, Frederick W. Taylor published “The Principles of Scientific Management” in which he made the following statement: “ The principal object of management should be to secure maximum prosperity for the employer, coupled with the maximum prosperity for the employee.”
Manager’s Notepad 2.1Practical lessons from scientific management • Produce safe products and services. • Make results-based compensation a performance incentive. • Carefully design jobs with efficient work methods. • Carefully select workers with the abilities to do these jobs. • Train workers to perform jobs to the best of their abilities. • Train supervisors to support workers so that they can perform jobs to the best of their abilities.
Scientific Management • Scientific Management: Emphaizes careful selection and training of workers and supervisory support with an emphasis on improving efficiency. • Taylor was the creator of scientific management • Frank and Lillian Gilbreth helped pioneer and advanced upon the method of scientific management
Motion Study • Motion Study: The science of reducing a task to its basic physical motions. • Two contemporaries of Taylor, Frank and Lillian Gilbreth, pioneered motion studies as a management tool.
4 guiding action principles • Develop for every job a “science” that includes rules of motion, standardized work implements, and proper working conditions. • Carefully select workers with the right abilities for the job. • Carefully train workers to do the job and give them the proper incentives to co-operate with the job “science.” • Support workers by carefully planning their work and by smoothing the way as they go about their jobs.
Scientific Management in Action • An example of the influence if Taylor and the Gilbreths can be seen in how the United Parcel Service (UPS) functions. The sorters are timed to load a set number of packages into a van per hour. Delivery stops are timed and studied so that they know how long a drivers pickups and deliveries will take. The drivers are also trained to knock on the customer’s door rather than spend a few seconds looking for the doorbell.