The Certified Meeting Professional CMP Certification

1. The Certified Meeting Professional (CMP) Certification

2. “CMP Hands on Application Process” Presented by Heather Doughlin CMP Program Director Convention Industry Council Wednesday, 23 April 2008 Welcome to the CMP Session at PCMA. My name is Mary Power and I am the President and CEO of the Convention Industry Council. Today, I would like to get you all excited about the CMP process. So let`s get started…Welcome to the CMP Session at PCMA. My name is Mary Power and I am the President and CEO of the Convention Industry Council. Today, I would like to get you all excited about the CMP process. So let`s get started…

3. Agenda CIC History of CMP Designation CMP Program Benefits The CMP Process CMP Fees The CMP Application The CMP Examination Recertification Open Discussion/Questions So today, I would like to cover the following topics… The CMP History Walk you through The CMP Process How the Application works How to prepare for the Exam The Actual CMP Exam What are the Roles of CIC Member Organizations And then we will have plenty of time for Discussion & QuestionsSo today, I would like to cover the following topics… The CMP History Walk you through The CMP Process How the Application works How to prepare for the Exam The Actual CMP Exam What are the Roles of CIC Member Organizations And then we will have plenty of time for Discussion & Questions

4. The Convention Industry Council (CIC)  The Convention Industry Council (CIC) is a federation of 32 national and international associations representing all aspects of the meeting, convention, and exhibition industry. The CIC owns and administers the Certified Meeting Professional (CMP) certification. You probably have heard about CIC in conjunction with the CMP Exam before. So what IS CIC?You probably have heard about CIC in conjunction with the CMP Exam before. So what IS CIC?

5. Major CIC Programs Certified Meeting Professional (CMP) Hall of Leaders Accepted Practices Exchange (APEX) CIC Manual/Publications Economic Impact Study, other white papers What are the Major CIC Programs? The most known is probably the Certified Meeting Professional (CMP) which we are going to talk about today. There is also the Hall of Leaders. Which will be held this December in conjunction with IAEE. Accepted Practices Exchange (better known as APEX). I am sure you have all heard about the APEX Toolbox. CIC Manual/Publications And the Economic Impact Study What are the Major CIC Programs? The most known is probably the Certified Meeting Professional (CMP) which we are going to talk about today. There is also the Hall of Leaders. Which will be held this December in conjunction with IAEE. Accepted Practices Exchange (better known as APEX). I am sure you have all heard about the APEX Toolbox. CIC Manual/Publications And the Economic Impact Study

6. Certified Meeting Professional? (CMP?) Certification Program “ Owned, governed and administered by the CIC Not an individual membership, but a professional designation Follows best certification practices What is the Certified Meeting Professional (CMP) Certification Program? Well, it is “Governed” and administered by the CIC (and not as mistakenly assumed by MPI) It is Not an Individual membership, but a professional designation The CMP is owned and managed by the CIC. CIC member organizations provide study groups for CMP preparation. It Follows best certification practicesWhat is the Certified Meeting Professional (CMP) Certification Program? Well, it is “Governed” and administered by the CIC (and not as mistakenly assumed by MPI) It is Not an Individual membership, but a professional designation The CMP is owned and managed by the CIC. CIC member organizations provide study groups for CMP preparation. It Follows best certification practices

7. CMP Benefits Authority to use the CMP designation on Letterhead, Business Cards, etc. Global Recognition Professional Development Personal Achievement / Competitive Advantage Newsletter Subscriptions Network of Fellow CMPs What are the CMP Benefits? What is in for you? With successfully passion the CMP exam, you will get the Authority to use the CMP designation on Letterhead, Business Cards, etc. CMP designation is globally recognized It is a Professional Development For sure it is a Personal Achievement that gives you a Competitive Advantage over your industry peers And most importantly, the amazing Network opportunities of Fellow CMPs What are the CMP Benefits? What is in for you? With successfully passion the CMP exam, you will get the Authority to use the CMP designation on Letterhead, Business Cards, etc. CMP designation is globally recognized It is a Professional Development For sure it is a Personal Achievement that gives you a Competitive Advantage over your industry peers And most importantly, the amazing Network opportunities of Fellow CMPs

8. CMP Program Players CMP Board of Directors CIC Staff Testing Agency – Thomson Prometric, Inc. Psychometrician – “Testing Expert” Volunteer CMPs – item writers, assistant proctors, booth coverage, study group leaders So who are the CMP Program Players? There are the CMP Board of Directors The CIC Staff (such as Ann and Joanne here) The Testing Agency – Thompson Prometric, Inc. A Psychometrician- also called the “Testing Expert” And of course the Volunteer CMPs who function as item writers, assistant proctors (for Exams), booth coverage and study group leadersSo who are the CMP Program Players? There are the CMP Board of Directors The CIC Staff (such as Ann and Joanne here) The Testing Agency – Thompson Prometric, Inc. A Psychometrician- also called the “Testing Expert” And of course the Volunteer CMPs who function as item writers, assistant proctors (for Exams), booth coverage and study group leaders

9. CMP Statistics 12,979 have earned CMP credential in 32 countries worldwide Majority (70%) are planners Suppliers and other industry professionals welcomed Let`s take a quick look at the CMP Statistics: As of this year in January, there are currently 12,158 people who have earned CMP credential worldwide 28 countries are represented The Majority (impressive 80%) are planners And of course Suppliers and other industry professionals are welcomedLet`s take a quick look at the CMP Statistics: As of this year in January, there are currently 12,158 people who have earned CMP credential worldwide 28 countries are represented The Majority (impressive 80%) are planners And of course Suppliers and other industry professionals are welcomed

10. The CMP Process (for next International Exam Site: 25 May 2009, IMEX in Frankfurt, Germany) CMP Application is on-line. Visit the CIC website: www.conventionindustry.org to access.– a minimum of 90 out of a possible 150 points needed to qualify. Submit the application by February 9, 2009 Review process approximately 2-3 weeks Register for Exam by March 30 2009 Receive Pass/Fail notification from the testing agency within 60 days after the exam Recertify every 5 years So what is involved in the CMP Process: The first thing you need to do is to Obtain the CMP Candidate Handbook (and that already includes the CMP application) from CIC. In June 2007 we will be introducing the on-line CMP application. Then you have to Complete and submit the application (We will be going to an on-line application and hope to have it up this summer) The next thing would be to Review the CMP blueprint material Of course, then you have to Study and prepare for the exam And then Sit for the exam Once you have the CMP designation, you should Re-certify every 5 yearsSo what is involved in the CMP Process: The first thing you need to do is to Obtain the CMP Candidate Handbook (and that already includes the CMP application) from CIC. In June 2007 we will be introducing the on-line CMP application. Then you have to Complete and submit the application (We will be going to an on-line application and hope to have it up this summer) The next thing would be to Review the CMP blueprint material Of course, then you have to Study and prepare for the exam And then Sit for the exam Once you have the CMP designation, you should Re-certify every 5 years

11. Completing the Application Website: www.conventionindustry.org Follow the link to access the CMP Application Submit completed on-line application to MCI Office along with required documentation & application fee There are always a lot of questions about how to complete the Application, so let`s see how this works: Go to the CIC Website at www.conventionindustry.org Then Follow the link to order the CMP Candidate Handbook As a suggestion, Make a copy of the application first and do a draft Then Submit the completed original application to CIC along with the required documentation & application feeThere are always a lot of questions about how to complete the Application, so let`s see how this works: Go to the CIC Website at www.conventionindustry.org Then Follow the link to order the CMP Candidate Handbook As a suggestion, Make a copy of the application first and do a draft Then Submit the completed original application to CIC along with the required documentation & application fee

12. Application Requirements A minimum of three years work experience in meeting management Responsibility and accountability for the successful completion of meetings Unemployed individuals may apply within 12 months of the onset of unemployed status What are the Application Requirements? You will need a minimum of three years work experience in meeting management You need to have Responsibility and Accountability for the successful completion of meetings One important thing to know is that Unemployed individuals may apply within 12 months of the onset of unemployed statusWhat are the Application Requirements? You will need a minimum of three years work experience in meeting management You need to have Responsibility and Accountability for the successful completion of meetings One important thing to know is that Unemployed individuals may apply within 12 months of the onset of unemployed status

13. Application Point System A Minimum of 90 points is required Experience: maximum points - 35 Management responsibility – 50 Education/continuing education – 25 Membership – 10 Professional contributions in meeting management – 30 The Application is based on a Point System There is a Minimum of 90 points required for: For the Experience you can get 35 maximum points For Management responsibility – 50 points For Education/continuing education – 25 points maximum Industry Membership – 10 points And for Professional contributions in meeting management – there are 30 points you can get in total The Application is based on a Point System There is a Minimum of 90 points required for: For the Experience you can get 35 maximum points For Management responsibility – 50 points For Education/continuing education – 25 points maximum Industry Membership – 10 points And for Professional contributions in meeting management – there are 30 points you can get in total

14. Section I – Experience in Meeting Management 35 Points Maximum Title Description of Responsibilities Organization & Address Employment Dates (mm/yyyy – mm/yyyy) % in Meeting Management, Sales, Other Calculate total years for each position listed Attach extra pages if necessary Complete full job description especially for those in the corporate world where titles may not completely indicate true job responsbilities. Percentage of meeting management. For suppliers: we stick with the industry standards Convention Service Managers: 80% Catering Managers: 60% Sales Managers: 40%Complete full job description especially for those in the corporate world where titles may not completely indicate true job responsbilities. Percentage of meeting management. For suppliers: we stick with the industry standards Convention Service Managers: 80% Catering Managers: 60% Sales Managers: 40%

15. Section I – Cont. Calculating points… 1-25% = ___ years x 1 point per year = ___ 26-50% = ___ years x 2 points per year = ___ 51-75% = ___ years x 3 points per year = ___ 76-100% = ___ years x 4 points per year = ___ Total Points for Section I _____(35 Max)

16. Section II – Management Responsibility 50 Points Maximum Part A - Management of People (5 Points Max) In-house Staff ________ Independent Contractor(s)/Suppliers _________ International Offices/Staff ______ Outsourced Staff _____ Part B - Management of Meetings (15 Points Max) 1-2 Points for each for meeting management function for which you are responsible.

17. Section II – Cont. Part C - Scope of Meetings (30 Points Max) Size less than 50 1 Point 50 – 150 2 Points 151 – 250 3 Points 251 – 500 5 Points 501 – 3,000 10 Points 3,001 – 10,000 15 Points More than 10,000 20 Points Subtotal for Size of Largest Meeting ________

18. Section II – Cont. Part C - Scope of Meetings (30 Points Max) 1-5 Meetings Per Year 5 Points 6-25 Meetings Per Year 10 Points 26-50 Meetings Per Year 15 Points 51-100 Meetings Per Year 20 Points More than 100 25 Points Subtotal for Number of Meetings ________

19. Section III – Education & Cont. Ed 25 Points Maximum Part A - Formal Education & Internships (10 Point Max) Masters in Meeting/Hospitality Mgmt. 10 Points Master’s Degree 8 Points BA/BS in Meeting/Hospitality Mgmt. 8 Points BA/BS 4 Points Associates Degree in Meeting/Hospitality 4 Points Associates Degree/some college no degree 2 Points High School 1 Point*2 additional points may be awarded for formal, supervised internships in meeting/hospitality management of less than 18 months, more points may be awarded for internships more than 18 months. Documentation either diploma or transcript must be included with your application.Documentation either diploma or transcript must be included with your application.

20. Section III – Cont. Part B - Continuing Ed (15 Point Max) Name of Program/Topic, Program Sponsor, Date, Location, and Contact Hours Meeting Management Contact Hours Divided by 10 ____ Sales/Administrative Hours Divided by 20 ____ Attach additional sheets if necessary Sum of points NOT sum of contact hours We count the actual time spent in session. Not mealtimes.We count the actual time spent in session. Not mealtimes.

21. Section IV - Membership 10 Points Maximum, 5 points for each membership Organizations listed OR “other” Submit a copy of the organizations mission statement Do not use acronyms Past memberships are acceptable Must be individual membership Documentation must be provided. For “other” organizations, we are looking for those that provide an element of meeting management education. Not business organizations. We do not count memberships in local chamber of commerce.Documentation must be provided. For “other” organizations, we are looking for those that provide an element of meeting management education. Not business organizations. We do not count memberships in local chamber of commerce.

22. Section V – Professional Contributions 30 Points Maximum Part A – Authoring/Publishing Articles (5 Points Max) International Publication 4 Points National Publication 3 Points Regional Publication 2 Points Title of Article, Publication, Date of Publication, and Type of Publication Again, please provide documentation.Again, please provide documentation.

23. Section V – Cont. 30 Points Maximum Part B - Teaching/Speaking (10 Points Max) Program/Meeting, Title of Course/Presentation, Program, Meeting Sponsor, Date, Location College/University Level Course 10 Points Speaker 2 Points Panelist or Discussion Leader 1 Point Speaking engagements must be outside of work and on the topic of meeting/hospitality management. Speaking engagements must be outside of work and on the topic of meeting/hospitality management.

24. Section V – Cont. 30 Points Maximum Part C – Awards & Professional Designations (5 Points Max) Name, Purpose, Sponsoring Organization, Date, Qualifications, and Any Other Data Professional Designation 3 Points International/National Award 2 Points Regional/Local Award 1 Point We do not count company awards or any in-house awards. Those are considered part of the candidates job responsibilities.We do not count company awards or any in-house awards. Those are considered part of the candidates job responsibilities.

25. Section V – Cont. 30 Points Maximum Part D - Leadership Roles (10 Points Max) Position Held, Organization, Name of Panel/Committee, Dates National/International Office Chapter/Club/Affiliates APEX Involvement For terms we are looking for involvement of at least 1 full year in order to count the points.For terms we are looking for involvement of at least 1 full year in order to count the points.

26. Program Fees – US $ Application Submission Fee = $225 (US), non-refundable Exam Registration Fee = $450 (US) Recertification Fee = $200 (US) Current fees for the CMP program are:Current fees for the CMP program are:

27. Program Fees cont. CMP Study Groups Recommended Reference Books CIC Manual, 8th Edition $69.95 US International, 1st Edition - $79.95 US APEX Glossary – for purchase Study Group fees vary per organization and chapter. APEX Glossary can be located on the CIC website: www.conventionindusry.org Additional study reference is the PCMA’s Professional Meetings Management, 5th Edition CIC will be introducing the 8th Edition of the CIC Manual this summer and it will be the study source for the January 2008 exam.Study Group fees vary per organization and chapter. APEX Glossary can be located on the CIC website: www.conventionindusry.org Additional study reference is the PCMA’s Professional Meetings Management, 5th Edition CIC will be introducing the 8th Edition of the CIC Manual this summer and it will be the study source for the January 2008 exam.

28. Eligibility Approved candidates have two years from the time of eligibility to take and pass the exam. This two-year period starts as soon as CIC notifies applicants of their eligibility. Let`s take a look at the Eligibility: The Application submission fee is valid for two years The Candidates have two years from the time of eligibility to take and pass the exam This two-year period starts as soon as CIC notifies applicants of their eligibilityLet`s take a look at the Eligibility: The Application submission fee is valid for two years The Candidates have two years from the time of eligibility to take and pass the exam This two-year period starts as soon as CIC notifies applicants of their eligibility

29. Exam Deadlines Next IMEX Frankfurt exam is 25 May 2009 Deadline to submit application for IMEX/Frankfurt exam is 9 February 2009

30. Study Resources CIC Manual, 8th Edition CIC International Manual, 1st Edition PCMA’s Professional Meeting Management, 5th Edition APEX (Accepted Practices EXchange) Glossary PCMA’s PMM is a secondary resources. Everything on the exam is referenced back to the three CIC manuals/glossaryPCMA’s PMM is a secondary resources. Everything on the exam is referenced back to the three CIC manuals/glossary

31. Exam Preparation - Study Groups: Independent from CIC Groups can be self-led or professionally facilitated Cost and frequency of meetings depends on the group Because CIC operating the CMP process and designation. We remain at arms length will the CMP Study Groups. Most are led by CIC member organizationsBecause CIC operating the CMP process and designation. We remain at arms length will the CMP Study Groups. Most are led by CIC member organizations

32. On Line Prep Course PCMA – (Professional Convention Management Association) www.pcma.org

33. CMP Blueprint- “Body of Knowledge” 5 topic areas called “Domains” Exam questions are written to assess candidates’ knowledge of meeting management in these particular areas Numbers in brackets = number of questions on CMP exam CMP Blueprint can be found on the CIC website.CMP Blueprint can be found on the CIC website.

34. CMP Policies & Tips Adhere to the CMP policies and deadlines outlined in the CMP Candidate Handbook Study the CMP Blueprint areas in the Handbook The CMP Blueprint is divided into 5 main Domains with a range of 27 to 36 questions from each Domain Study each and every meeting management topic regardless of number of questions anticipated

35. Exam Info Exam items undergo review process - CMP item writers, the CMP Board of Directors Exam Committee & the testing agency Items measure competency and skill Writing & reviewing questions ongoing process to keep exam current

36. Exam Info cont. Each test comprised of a new selection from the CMP “Item Bank” CMP “Item Bank,” is a database of test questions prepared by CMPs at CMP Conclaves Exam is designed to measure competency rather than academic excellence Exam is scored as either pass or fail

37. Test Format and Score 165 multiple choice items (questions) 3.5 hours You may comment on items Flawed items are discarded from scoring Answer sheet scored by computer Tests are screened for cultural nuances 150 questions are actual scored for each candidate The additional 15 questions are new “items” that are being tested for performance statistics150 questions are actual scored for each candidate The additional 15 questions are new “items” that are being tested for performance statistics

38. Sample Question # 1 A company hires three experts to discuss a particular topic during a session for its 100 representatives. There is to be limited audience participation. What type of session should be planned? A. Forum B. Seminar C. Symposium D. Lecture

39. Answer Symposium Definition: A symposium includes a series of short presentations by several speakers, each of whom addresses a single issue. Each speaker has a time limit in order that a number of viewpoints may be heard.

40. Sample Question # 2 A meeting professional needs to set up a breakout room for a 30 person discussion in a room containing 1,200 square feet. Which of the following would be the MOST efficient room setup? A. School room with 30 inch (76 cm) tables B. Tablet chairs C. Round tables seating ten person each D. Hollow square

41. Answer D Hollow Square Definition: A hollow square is used when 13-30 people are in a schoolroom or conference-type setting and there are no A/V presentations planned.

42. Special Accommodations Candidates should request special exam accommodations in writing to CIC before or during examination registration Religious observances English as a second language ADA requirements Health concerns Documentation required at registration As of 2007 recertification will be required every three years.As of 2007 recertification will be required every three years.

43. Recertification Initial certification is valid for five years Complete a recertification application CMPs who recertify on time, do not have to take another exam to be recertified! Based on continued employment, education and professional contributions There is a minimum work experience and continuing education requirement on the recertification application.There is a minimum work experience and continuing education requirement on the recertification application.

44. Questions/discussion Thank you for your interest and we hope this session has helped you to be eager to become a CMP!!!