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Personalizing the User Interface

Personalizing the User Interface. Catalogue search interfaces just how smart should they be? Workshop leader: Ad Aerts (ad@aasup.nl). Personalizing the User Interface. The team. Alberic Regent (University Leuven) Ramon Ros (Library Consortium of Catalonia)

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Personalizing the User Interface

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  1. Personalizing the User Interface

  2. Catalogue search interfaces just how smart should they be? Workshop leader: Ad Aerts (ad@aasup.nl) Personalizing the User Interface

  3. The team • Alberic Regent (University Leuven) • Ramon Ros (Library Consortium of Catalonia) • Frank Waajen (University of Wageningen) • Miloš Petrovič (University of Maribor) • Danica Radovanovič (University of Belgrade) • Harry Janssen (University of Nijmegen) • Bo Öhrström (Danish National Library Authority) • Ad Aerts (AA Business Support)

  4. Topics • Search Interfaces • Search entry • Search strategies • Search results

  5. Questions • What are the pros and cons for an active interface? • Should users be divided into groups? • Should users be authenticated? • What 'personalisation' is desirable in the search form? • What 'personalisation' is desirable in the search results?

  6. The active interface • Understands what the user wants • Takes decisions for the user • Advises the user

  7. Cons Is unable to correctly analyze and predict the users actions and needs Is ultimately counter-effective Pros and cons • Pros • Frees the user of a lot of otherwise mandatory decisions • Helps the user actively • Reduces the load for support staff • IF IT WOULD ONLY WORK!!!

  8. Prerequisites • Procedures • clear • evident • System help information • Complete • Concise • Educate your users!!

  9. Users and groups • Users should be able to select their own personalized settings • Settings should be as flexible as needed for the most demanding user • Users should be able to choose from a limited number of template settings • Initially, any user will be assigned one of the template settings

  10. Authentification issues • Secure • Avoid abuse • Protect user information and property • Protect organisation information and property • Easy • One login for every system and every site • Login confirmation only when needed • Other authentification methods?

  11. Authentification issues - privacy • We want to know what our users do • We have to store user 'behaviour' preferably without privacy-sensitive information

  12. Search entry personalisationdependencies • Level (novice-experienced user) • Purpose (bibliographic information, loan) • Preference for form or query language • Language • Physical limitation • Sight • Sound • Material type

  13. Search entry personalisation (continued) • Elements to be personalised • Fields/Tags • Field/Tag Combinations • Word order • Word truncation • Fulltext search • Result representation

  14. Search entry personalisation (continued) • Inititial template • Basic • google like • Intermediate • ?? • Advanced • Search specification fully user definable

  15. Search results personalisationdependencies • Level (novice-experienced user) • Purpose (bibliographic information, loan) • Preference for form or query language • Language • Physical limitation • Sight • Sound • Material type

  16. Search results personalisation • Elements to be personalised • Fields/Tags • Presentation • Order • Selection

  17. Search results personalisation (continued) • Three levels • One-line shorthand list representation (i.e. Creator, title, date) • Multiline detail list presentation (i.e. catalogue card) • Full screen detail presentation • Only relevant information should be shown

  18. Search results personalisation (continued) • Output type • Print • e-mail • Web • Downloadable (for import)

  19. Workgroup wish list • Users should be able to easily compose a personal database from any selection in a number of databases • Virtual reading room, not only with a catalog, but also facilities to share (personal) documents with a group of users • “Really” intelligent systems that learn from users, and can recognize group characteristics

  20. Search results personalisation (continued) • All databases within an organisation should be searchable in the same fashion • Avoid 'useless' loans: give users acces to tables of contents and summaries • Evaluation of system usage (what do the users do with our system??) • A prototype of the ideal search interface

  21. Not having to search at all...... The ultimate wish

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