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Week Six: Power, Leadership, and Decision-making. Week Six Objectives. Ellen Schall and DJJ – Some Final Points Group Presentations Consulting Project Report Theory-Mapping Exercise Week 7 Consulting Group Discussion. Ellen Schall and the DJJ.
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Week Six Objectives • Ellen Schall and DJJ – Some Final Points • Group Presentations • Consulting Project Report • Theory-Mapping Exercise • Week 7 Consulting Group Discussion
Ellen Schall and the DJJ • Organizational problems versus organizational priorities? • Handling racial tensions within staff • Strategies for getting new facilities • Strategies for improving morale
Increase feelings of job security Increase productivity Reduce turnover & absenteeism Promote creativity/innovation Promote skill acquisition tenure; benefits; salary; work conditions pay-for-performance; goal-setting participatory management; job redesign; job rotation; day care; feedback/mentoring cross-functional teams; learning meetings personal learning plans; skill pay; appraisals Improving Morale
Consulting Reports • Drafts due Friday, Nov. 22nd – will try to have them all done by Wednesday, Nov. 27th • Final reports due Thursday, Dec. 5th • Client copy • Bound so it can be easily reproduced • Include disk with report and any data gathered • My copy • Can be black and white on regular paper • In a binder
Components of Final Report • Executive Summary • Background on Organization • Project Description • Key questions, problems, issues • Data and Methods • Describe data collection activity • Findings • Logical structure; charts and tables; quotes and examples • Recommendations and Conclusion • Emerge from analysis; supported by data; feasible • Appendices • Memo of understanding; instruments or transcripts; data tables
Evaluation Criteria • Meet basic deadlines and requirements? • Professional? • Well-organized? • Do you adequately research the questions under investigation? • Clarity on data and methods? • Is analysis rigorous and sound? • Is the client pleased with the final product?
Points to Keep in Mind • Monitor data collection activity closely • Do not deviate from core questions • Start writing now – make sure all group members involved in report writing • Data collection completed by or near the end of October • Factors shaping whether clients favorably receive reports : • Significant effort to research and collect data • Clarity of findings • Feasibility of recommendations • Compelling evidence and support for conclusions
Power and Organizations • What is Power? • Ability to influence others to do something that they would not otherwise do • Power is a relational concept • Power is socially constructed and maintained • Sources of Power: • Positions in an organization • Expertise • Coercive • Control of resources, agendas, meaning • Personal and social power
Why Study Power? • Power is necessary to achieve in org’ns • Organizations have different interests and scarce resources – power resolves such issues • Brokering and negotiating = critical skills • Greater diversity leads to greater conflict
Power and Conflict are Inevitable • Conflict is not bad, it is a reality • Conflict is a reflection of process • Organizational decline is often a failure to align with political realities of environment • Key is to create order and direction amidst potentially conflictive goals or interests
Skills Needed to Exercise Power • Setting Agendas • Networking and Building Coalitions • Bargaining and Negotiation • Conflict Resolution
Readings to Be Completed for Next Class Period • Rainey, Chapter 12 • Weick article – coursepack • Ware reading – coursepack • Instructional Videos • Be Prepared for Discussion on Leadership and Group Process • Hand out Short Paper Assignment # 2 • Hand back Short Paper Assignment # 1