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Social. NCCCMA. Media. Feb 4, 2010 Durham, NC. Lee Worsley, Assistant County Manager Terry Bledsoe, Chief Information Officer Catawba County, NC. Web. 2.0. Openness Collaboration Community Trust. Content -> Tools -> Dialogue -> Control. Share. Users Add Value. Crowd Sourcing.
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Social NCCCMA Media Feb 4, 2010 Durham, NC Lee Worsley, Assistant County Manager Terry Bledsoe, Chief Information Officer Catawba County, NC
Web 2.0 • Openness • Collaboration • Community • Trust
Content -> Tools -> Dialogue -> Control Share Users Add Value
Crowd Sourcing BLOGS Social Networks Empower the Public Hashtags
Web Site Newspapers Radio TV Citizen Engagement
18 Voters 32
Meet Gavin 2000 to 2008 Age 18 to 44 Not Growing “Life is a Stage… Perform” “Leading, Inspiring, & Motivating Young People across Our Nation!”
New Devices Change Expectations
? How did we get started? Public Information Strategy ICMA Report Buy In From Commissioners
Yes BUT what is Catawba County doing? and why should you care?
How Catawba County Uses Social Media
Internal Sites Legislative Blog Environmental Health Twitter SharePoint
Social Successful Tweeting Media
Government Representative Vs Private Individual
Privacy “no longer the social norm.” Mark Zuckerburg Founder of Facebook
Hints • Try to create interesting and valuable content • Be honest and respectful in online postings • Think before posting/ think before replying Think Before You Tweet!
? Comments Allow or Not Moderated or Not Who Monitors What Criteria Spam Who Responds Do You Respond
? Public Records What Is? What Isn’t? Covered by Current Policy Third Party Sites How do You Capture March 5, SOG Workshop
? Policy Professionalism Professional Sites vs Personal Sites Who Decides if a Site is Needed Transparency Comments Capturing Public Record Personnel – Web searches for employment
Resources • Does not take a consulting firm to bring up a Social Networking site. • Think beyond traditional webmaster and PIO • Look down the hall • Use online tools • Link feeds from existing sources • Most Popular Sites • Facebook, My Space, Twitter, Flickr, YouTube • Tools • Tweet Deck, hash tags, Google Alerts, RSS, Twitter Feed
Yes BUT what are you doing?
Social NCCCMA Media Feb 4, 2010 Durham, NC Lee Worsley, Assistant County Manager Terry Bledsoe, Chief Information Officer Catawba County, NC