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The “You Can’t Fix Stupid” Dilemma: Are we alienating the very riders we profess to serve?

The “You Can’t Fix Stupid” Dilemma: Are we alienating the very riders we profess to serve?. Idiot or Maniac?. Idiot or Maniac?. “Wheelie Boy” rides by…. What do you say? Out loud or inside your head What does this say to our students?. Human Nature. I am a professional… I do it right…

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The “You Can’t Fix Stupid” Dilemma: Are we alienating the very riders we profess to serve?

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  1. The “You Can’t Fix Stupid” Dilemma:Are we alienating the very riders we profess to serve?

  2. Idiot or Maniac? Idiot or Maniac?

  3. “Wheelie Boy” rides by… What do you say? • Out loud or inside your head • What does this say to our students?

  4. Human Nature I am a professional… I do it right… Therefore: • My way is the right way • Other ways must be the wrong way (or at least ‘less right’ than my way)

  5. Human Nature • Where might this apply? • How we teach • How we ride • What we wear • What/when we drink (or don’t)

  6. Human Nature - Choices • Choices…Really? • Toothpaste, bread, brand of gas, route to work, etc. Choices or habits?

  7. Human Nature • ‘Stupid’ or ‘Ignorant’ • Ignorant – uneducated, unaware, uniformed • Stupid – Informed but choose to do it anyway

  8. Human Nature - Choices • ‘Knowledge’ – heavily influenced by outside sources • We ‘knew’ the earth was flat • People ‘know’ that motorcycle safety means wear a helmet • We ‘know’ to look through a turn

  9. Human Nature - Choices • The riders we may think are ‘stupid’ – what do they ‘know’ that influences their behavior? • Gear, speed, alcohol, stunting, etc. • Countersteering, counter-weighting • Space cushioning, following distance, max braking, etc.

  10. Human Nature - Choices • Choices are limited by knowledge • How do we change knowledge? • Classroom and range • Outreach efforts • Leading by example

  11. Human Nature - Choices • If we ARE in the business of increasing knowledge, what’s the difference… • Cornering, braking, swerving skills • Weight transfer and front brake application • Riding gear, head injury, and road rash • Alcohol, distraction, showing off, and other impairments

  12. Human Nature - Choices • Politicians/Salesmen • Listen and understand audience • Carefully craft response • Ask questions to provoke thought • Seek to educate

  13. Human Nature - Choices • How do we overcome our human nature to judge and feel superior? • CRUCIAL CONVERSATIONS – ‘Get your heart right’

  14. Get Your Heart Right • We ARE in this business to prevent crashes and save lives • So get clear on that. Ask yourself what you want • For the other person • For yourself

  15. Get Your Heart Right • Why all this touch-feely stuff? • Spirit of service or ‘You can’t fix stupid’ • 93% of communication = non-verbal • Tone of voice • Facial expression • Inflection • Body language

  16. Get Your Heart Right • How we react or judge is habit • Habits can be changed • Pay attention to how you react • Positively coach yourself to gain desired reaction (does this sound familiar?)

  17. Patience and the Mission • Once we’ve presented the information is our job done? • Opinions and beliefs may take time to change • For us to succeed no one can be labeled ‘Stupid’ • Positively coach yourself to gain desired reaction (does this sound familiar?)

  18. Patience and the Mission • Opinions and beliefs may take time to change • For our mission to succeed no one can be labeled ‘Stupid’ • People don’t care how much you know until they know how much you care

  19. Patience and the Mission • Our message must be consistent until the listener is prepared to hear it

  20. Questions/ Comments

  21. Contact Information: Stacey “Ax” Axmaker Idaho STAR Motorcycle Safety Program 2513 Federal Way, Ste 100 Boise, ID 83705 (208) 639-4547 ax@idahostar.org Ray Pierce TEAM OREGON Motorcycle Safety Program Oregon State University 3550 SW Deschutes St Corvallis, OR 97333 (541) 737-9126 Ray.Pierce@oregonstate.edu

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