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Customizable ITSM Software | Free Demo Available | Axonator

Cutting-Edge Axonator ITSM Software<br>Deliver, support and manage processes related to resolving IT issues and complaints. The ITSM software built using the Axonator platform streamlines all the critical processes involved in delivering uninterrupted IT services in companies with a highly flexible and cost-effective mobile and web-based software interface for faster resolution of IT issues.<br><br>Click to know more: https://axonator.com/itsm-software

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Customizable ITSM Software | Free Demo Available | Axonator

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  1. Cutting-Edge Axonator ITSM Software Deliver, support and manage processes related to resolving IT issues and complaints through the Axonator ITSM software. The ITSM software developed by Axonator streamlines all the critical processes involved in delivering uninterrupted IT services in companies with a highly flexible and cost-effective mobile and web-based software interface for faster resolution of IT issues.

  2. Ticketing System For Managing Incidents Manage IT related incidents efficiently and effectively with an ITSM software designed for better handling of service requests, user communication and monitoring. Users can raise tickets for any IT related issues and these tickets can be tracked, routed and solved better using the Axonator ITSM software.

  3. Intelligent Workflows For Eliminating Manual Labor Automate all critical processes related to raising service requests, monitoring and resolution of the IT service requests. Configure workflows related to knowledge management, well defined SLAs and task management for efficient & accelerated functioning and enhanced visibility of all IT complaint resolution processes.

  4. Automatically Assign Work To Right Technician Once a service request has been raised by a user, it is routed to the appropriate technician for resolution through the ITSM software. All processes involved like raising of the complaint, assigning the service request and resolution of the complaints can be effectively tracked and monitored for ensuring speedy and quality services.

  5. Raise Service Requests From Anywhere Transform your IT services with a highly effective and simplified request management system that is both web-based and even configured for mobile. This enables you to raise service requests anytime, anywhere from any device. All the relevant stakeholders like the requestor, IT support and service staff manager, and company higher management receive real time updates regarding the status of complaint resolution. Increase accountability and ensure uninterrupted IT services with the Axonator ITSM software.

  6. Automatically Enforce SLAs And Get Violation Reports Track and enforce all service level agreements to ensure all complaints are resolved in a time-bound manner and fulfill all commitments agreed as per the SLAs. Get instantly notified through automated alerts if there are any violations in the SLAs and take immediate remedial actions on escalations and non-compliance.

  7. Generate Appropriate Audit Reports Make informed and smart decisions based on the latest data that is collected with the help of the Axonator ITSM and generate informative, organized and structured audit reports for better visibility in all ITSM related processes. The collected data-points are collated and represented on dashboards for enhanced visual understanding of the collected info.

  8. Easy Integration With Related Software Easily integrate the Axonator ITSM software with your existing systems and with prominent desktop support software, authentication software and productivity tools for enhancing the effectiveness of your ITSM.

  9. Talk to Our Mobile Technology Consultant Now! Schedule a demo to discuss your manual process challenges. Our expert team will assist you and help to build an exact app for you using drag and drop! www.axonator.com | support@axonator.com

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