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HR roles and their definitions. Dave Ulrich. Source: Ulrich, D. 1997. Human Resource Champions. Harvard Business School Press. The New Roles for HR professionals . Characteristic changes in HR function Operational to strategic Qualitative to quantitative Policing to partnering
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HR roles and their definitions Dave Ulrich Source: Ulrich, D. 1997. Human Resource Champions. Harvard Business School Press.
The New Roles for HR professionals • Characteristic changes in HR function • Operational to strategic • Qualitative to quantitative • Policing to partnering • Short-term to long-term • Administrative to consultative • Functionally oriented to business oriented • Internally focused to externally and customer-focused • Reactive to proactive • Activity-focused to solutions-focused
HR Roles in Building a Competitive Organization Future/Strategic Focus Management of Strategic Human Resources Management of Transformation & Change Processes People Management of Firm Infrastructure Management of Employee Contribution Day-to-day/OperationalFocus
HR Roles in building a competitive organization: shared responsibility Future/Strategic Focus External Consultant 3 Line managers 5 Line managers 4 HR 5 HR 3 Processes People HR 2 Corporate HR 5 Line managers 6 Outsource 3 Information Technology 2 Employees 2 Day-to-day/Operational Focus