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Website Usability 101. Ben Zacharias http://www.linkedin.com/pub/ben-zacharias/9/546/965. Usability Laws. Keep it simple Have a goal Stick with what works Make it easy to scan Home is where the heart is. Keep it simple. Sites don’t have to be complex to work
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Website Usability 101 Ben Zacharias http://www.linkedin.com/pub/ben-zacharias/9/546/965
Usability Laws Keep it simple Have a goal Stick with what works Make it easy to scan Home is where the heart is
Keep it simple • Sites don’t have to be complex to work • How many features are actually used? • Reduce maintenance headaches
Have a goal • Why did you create this site? • What do you want users to do?
Stick with what works • Do not change for the sake of change • People resist change • Test if you must change!!!!
Make it easy to scan • Seconds count especially for new users • How are users actually using your page?
Home is where the heart is • Don’t let users get lost • Follow the breadcrumbs
Usability Links US Gov Usability www.usability.gov Steve Krug www.sensible.com The Usability Blog http://usability.com/ Usability Professionals Association http://www.upassoc.org/