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NUS/HSBC Student Experience Report

NUS/HSBC Student Experience Report. Aaron Porter Vice President (Higher Education), NUS. Methodology. The quantitative phase consisted of an online questionnaire, which ran between 2nd and the 24th of June 2009. 1187 students took part in the survey

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NUS/HSBC Student Experience Report

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  1. NUS/HSBC Student Experience Report Aaron Porter Vice President (Higher Education), NUS

  2. Methodology • The quantitative phase consisted of an online questionnaire, which ran between 2nd and the 24th of June 2009. • 1187 students took part in the survey • The qualitative phase consisted of an online bulletin board of 12 domestic students, designed to compliment the quantitative phase by providing an arena for discussing a range of issues.

  3. “If we are to positively impact on students’ lives we need to understand the needs of all students better – we need to be the experts on students’ lives.” Surfing the Wave, Jan 2010

  4. Wider context • Public Information • Employability info • New QA system • Student engagement • Online Taskforce • Review of T Funding methodology

  5. ‘Academics’ 22% ‘Option openers’ 19% ‘Toe Dippers’ 9% ‘Next Steppers’ 60% What motivates students?

  6. How would you rate the quality of the teaching and learning experience? • 2008: 85% • 2009: 89% • How involved do you believe you are in shaping the content, curriculum or design of your course? • 2008 5-7 57% 23% • 2009 5-7 62% 31%

  7. How would you like to be involved in shaping the content, curriculum or design of your course? • Being a course representative 18% • Being involved in setting assessment criteria 31% • Providing feedback on course design 74%

  8. Male: 78% vs Female: 73% • 18 year olds: 80% vs Over 21 year olds: 73% • Disabled: 66% vs non-disabled: 77% Subject: Contact hours Satis. with contact hrs Medicine and life sciences 19 80% Physical sciences and related 18 84% Arch., building and planning 14 68% Law 13 69% Business and admin. studies 13 73% Mass comms and doc. 13 76% Education 13 78% Creative arts and design 13 68% Social studies 12 65% Languages 10 65% Historical and philosophy 9 66%

  9. Would you like to receive feedback on your exams? • Yes 90% • No 6% • Don’t know 4% Those that currently only receive written grades/ marks and/ or do not receive any feedback

  10. 2008 NUS/HSBC Student Experience Report • What proportion of the costs of their tuition students thought they should be contributing – on the basis that the average cost of tuition was about £8,000. • The Survey showed: • 44% of students think that they should contribute 25% or less of the cost of tuition, • a further 15% (ie 59% in total) think it should be under 33% of the cost • an additional 23% (ie 82% in total) that it should be less than 50% of the cost • the mean being a student contribution of 36.7%.

  11. Final thoughts… • Diversity of the student body • Students are becoming ever-more demanding • Won’t be prepared to pay more for less

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