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Real World SharePoint: Build a SharePoint Community

Real World SharePoint: Build a SharePoint Community. Introduction. Mark Miller Founder and Editor EndUserSharePoint.com Chief Community Officer and SharePoint Evangelist Global 360. Mark Miller, Founder and Editor EndUserSharePoint.com. New York City. EndUserSharePoint.com.

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Real World SharePoint: Build a SharePoint Community

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  1. Real World SharePoint:Build a SharePoint Community

  2. Introduction • Mark Miller • Founder and EditorEndUserSharePoint.com • Chief Community Officer and SharePoint EvangelistGlobal 360

  3. Mark Miller, Founder and EditorEndUserSharePoint.com

  4. New York City

  5. EndUserSharePoint.com Community of SharePoint Authors 1,600 articles 12,000 comments 50,000 page views a week 13,500 newsletter subscribers

  6. Global 360 Chief Community Officer and SharePoint Evangelist

  7. Mark MillerCurrent Community Engagements

  8. Agenda

  9. Twitter Hash #tec2010

  10. What is Community?

  11. The Building Blocks of Community

  12. The Best (and Worst) Practicesfor Community Building Best Practices Best Practices

  13. Q&A

  14. What is Community?

  15. Definition “…. a social, religious, occupational, or other group sharing common characteristics or interests and perceived or perceiving itself as distinct in some respect from the larger society within which it exists” -- Dictionary.com

  16. “…. group sharing common characteristics or interests” -- Dictionary.com

  17. “…. perceived or perceiving itself as distinct” -- Dictionary.com

  18. Why do people join communities? By Orion Miller, Age 7

  19. “If you don’t know something, somebody else might.” -- Orion Miller

  20. “With one person, it’s hard to do a lot of things at once.” -- Orion Miller

  21. “The bigger the group, the better.” -- Orion Miller

  22. Why do people join communities? By Mark Miller, Age <unknown>

  23. Initial interest (Lurker) Looking for an idea.

  24. Initial Participation (Minor Participant) Identify with a specific idea

  25. Continued Participation (Evangelist) Recognition for their ideas and contributions

  26. Types of Communities External Internal

  27. External User Groups SharePoint Saturdays Web Sites Twitter Forums

  28. Internal User Groups Support Groups Power Users Brown Bag

  29. Q&A

  30. Building Blocks of a CommunityFinding and Nurturing Followers

  31. Get Started: Participate “Community is built through participation and contribution.” -- Mark Miller

  32. Participate Leave comments in existing communities

  33. Participate Ask and answer questions in existing forums

  34. Participate Join events as a speaker SharePoint Saturdays Local User Group

  35. Get Started: Your First Followers

  36. External Forums Dessie LunsfordChris Quick

  37. Discussion Forum Laura Rogers Eric Alexander

  38. Comments Pat Iovanella - Ruven Gotz Richard Harbridge John Ferringer Kerri Abraham James Love Jason MacKenzie Peter Allen Michael Greene Jay Simcox Alexander Bautz Jim Bob Howard Sara Haase

  39. Types of Followers 99% .9% .1%

  40. Lurkers 99% of your community

  41. Minor Participants .9% of your community

  42. Evangelists .1% of your community

  43. Building Blocks of a CommunityCommunity Structure

  44. Vehicles for Participation

  45. Get Started: Blog SharePointJoel.com Joel Oleson

  46. Get Started: Wiki SharePointDevWiki.com Jeremy Thake

  47. Get Started: Forum • SharePointOverflow.com • Alex Angus (moderator) • Nick Swan (instigator) • Sam Dolan (branding)

  48. How long will it take? “If you have to ask, you can’t afford it.” -- Anonymous

  49. Worst PracticesWhen Building Community 3 Best Practices

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