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Transforming Healthcare with a World Class 21st Century Workforce Increasing IT and Data-Savvy Employees March 14, 2013. Donna Nobbe donna.nobbe@mmch.org 812-933-5049 www.mmch.org. MMCH. Critical Access Hospital = 25 Beds 2,200 Admissions 650 Team Members
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Transforming Healthcare with a World Class 21st Century Workforce Increasing IT and Data-Savvy EmployeesMarch 14, 2013 Donna Nobbe donna.nobbe@mmch.org 812-933-5049 www.mmch.org
MMCH • Critical Access Hospital = 25 Beds • 2,200 Admissions • 650 Team Members • 220,000 Outpatient Encounters • $74M net patient revenue • 12 Employed Physicians
MMCH Technology Highlights“Improve the health of our communities.” • EHR • Bedside Medication Verification • Voice Recognition - Dictation • Biometric Readers – Single Sign On • PACs / CAD • Mobile Lab • Med Reconciliation & eRx • Tele Health • Mobile Devices • Fetal Monitoring, BOD, Speech Therapy • 2 Data Centers • Virtual Machines • Dual SAN, Dual Nexus
Increasing IT and Data-savvy employees CHALLENGE MMCH APPROACH Dedicated Resource(s) Entry into IS IS Steering Committee / Project Management Multiple Physician Champions / Meaningful Meetings From the Patient’s Perspective / Site visits to other facilities • System Integration / Interface • Number of IS related projects • Physician Involvement / Time • Workflow Changes / Process Improvements / LEAN
Increasing IT and Data-savvy employees CHALLENGE MMCH APPROACH Strong Relationships / Project Management Negotiation Training / Know what is important Hire / train expertise and/or Partner “Hire 1st on the basis of integrity; 2nd motivation; 3rd , capacity; 4th, understanding; 5th knowledge; last, experience” • Vendor Management • Contract Negotiations • Growth of Responsibilities within IS • IS / Clinical Skills