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Challenges for the Aged Care Assessment Team Education Officers

Challenges for the Aged Care Assessment Team Education Officers. (AEO’s). Vicky Stewart and Debra Ryan. Introduction. National Training Strategy Promote best practice and National consistency in key practices and core processes. Background. Aged Care Assessment Program,(ACAP).

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Challenges for the Aged Care Assessment Team Education Officers

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  1. Challenges for the Aged Care Assessment Team Education Officers (AEO’s). Vicky Stewart and Debra Ryan

  2. Introduction • National Training Strategy • Promote best practice and • National consistency in key practices and core processes

  3. Background • Aged Care Assessment Program,(ACAP). • Cooperative working arrangement • Core objective of the ACAP • Comprehensively assess the care needs of frail older people

  4. Council of Australian Governments • COAG committed $24.2 million over four years from 2005-6. • Strengthen the ACAP through improving the Timeliness Consistency and Quality of ACAT assessments.

  5. Historically There has been minimal nationally consistent training for ACAT members. Development of an ACAT National Training Strategy.

  6. Components of the National Training Strategy • ACAT Education Officer model • National Training Resources • National ACAP Conference

  7. Roles and responsibilities • ACAT National Training Reference Group • National Training Coordinator • State and Territory Training Coordinators • ACAT Education Officers

  8. ACAT National Minimum Training Standards The ACAT Training Reference Group agreed to the establishment of a set of ACAT minimum training standards.

  9. ACAT National Training Strategy Resources • Introduction to ACAP Learning Package Generic Assessors Managers • ACAT National Delegation Training Package Specifically for Delegates of the Secretary ACAT Assessors

  10. Demographics

  11. Victoria

  12. Issues that have arisen • Considerable variation in local processes • Different demands and expectations • Different interpretation of the guidelines • Different practices

  13. Positives • Commitment to the philosophy of ACAT • Strong support from ACAS VIC • Willingness to adopt new practices

  14. Question????? Has the training achieved the aim to promote best practice and national consistency in key practices and core processes for all ACAT members?

  15. Method • Questionnaires 3 metro teams, 2 rural teams 5 managers and 25 clinicians • Response rate 2 teams provided a collective response 100% Managers 76% Clinicians.

  16. Results 8 questions

  17. Question 1 Do you think that the orientation/delegation training has been useful?

  18. Question 2 Do you refer to the Aged Care Act or your guidelines to assist you in your decision making?

  19. Question 3 Has your individual practice changed as a result of the training?

  20. Question 4 Has your team’s practice changed as a result of the training?

  21. Question 5 Have changes in practice resulting from the training generated conflict or issues amongst your team?

  22. Question 6 Have changes in practice resulting from the training generated any conflict or issues between your team and the auspicing body?

  23. Question 7 Has the training enhanced consistency amongst your team?

  24. Question 8 Has your team identified any contentious issues as a result of the training?

  25. Discussion • Reflect on practice • Adopt changes • Support for the delegate • Consistency enhanced

  26. Conclusion Have we achieved our aim Promote best practice National consistency Key practices and Core processes for all ACAT members?

  27. QUESTIONS???

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