Support Tools, Underlying Services and WLCG Operations

1. Support Tools, Underlying Services and WLCG Operations Lionel ConsMaria DimouJohn GordonStefan RoiserAndrea Sciabà WLCG-TEG-OPS F2FJanuary 23, 2011Amsterdam

2. Outline • Summary of preliminary recommendations • Everything is open to discussion • Support tools • Underlying services • WLCG Operations and procedures

3. Support tools

4. R2.1 - GGUS

5. R2.2 – Administration tools

6. R2.3 – Benchmarking for Accounting

7. R2.4 – Storage Accounting

8. R2.5 – Accounting Portal Improvements

9. Underlying services

10. R3.1 – Messaging system

11. R3.2 - Information Services • The current problems are clear (stability, information validity and information accuracy) but we are still at the crossroad that Lorenzo Dinipresented at the June 2011 GDB. With his words the roads are: • The Lazy – no action • The Radical – decommission • The Slow and Steady – improve • The Rocky – evolve • The TEG should indicate a preferred road before specific recommendations are issued

12. R3.4 – Batch systems

13. WLCG Operations and procedures

14. R4.1 – WLCG central operations

15. R4.2 – WLCG Operations meetings

16. R4.3 – Tier-2 contacts

17. BACKUP SLIDES From the 2011/12/12 meeting

18. Support Tools – Ticketing tools and request trackers

19. Support Tools – Accounting tools

20. Support tools – Administration tools

21. Underlying services

22. WLCG operations