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DMD CONSULTING FIRM. Short Stop Restaurant and Catering Dennis Huffman Dulgunn Dash- ochir Majed Alotaibi. Background Information. Has been in business in central MN for over 25 years now Evolved from a small family business to a full-line professional catering service.
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DMD CONSULTING FIRM Short Stop Restaurant and Catering Dennis Huffman Dulgunn Dash-ochir MajedAlotaibi
Background Information • Has been in business in central MN for over 25 years now • Evolved from a small family business to a full-line professional catering service. • Located at 3701 3rd Street North, St. Cloud, Mn • Best known for its legendary broasted chicken
Golden chicken award winner • http://www.broaster.com/oa0012.htm
Pos system • Provide faster speed-of-service • Increase order accuracy • Improve the guest experience • Maintain effective controls • Enable the highest productivity
Aloha • Primary Uses • Keep track of employee hours • Place customer orders accurately • Track Sales
Benefits of Aloha • Easy-to-use, intuitive software – reduce training time • Touch screen interface pre-configured graphics – deliver fast, accurate service • Check or item splitting and combining – improve customer satisfaction • Modular, flexible design – implement a solution that grows with your business
Problems • No backup system in place. • Trouble if system crashes • Requirements for Change/Modification • A compatible backup system
Possible solution • Invest In: • An extra system to be used specifically in the case of a crash. • Protection software to prevent crashes. • An external hard drive that stores all orders in the event of a crash
Other Suggestion • Add to website • It covers the catering part very well but leaves out the restaurant information • Ideas: create a link to a separate page for the restaurant. Include location, hours of operation, menu, and daily specials.