HRM 323 Expect Success/uophelp.com

1. HRM 323 Expect Success/uophelp.com for more course tutorials visit www.uophelp.com

2. HRM 323 Expect Success/uophelp.com HRM-323-Entire-Course For more course tutorials visit www.uophelp.com • HRM 323 Week 1 Individual Assignment Human Resource Professional in Employee Relations • HRM 323 Week 1 DQ 1 • HRM 323 Week 1 DQ 2 • HRM 323 Week 2 DQ 1 • HRM 323 Week 2 DQ 2 • HRM 323 Week 3 Team Assignment Management Negotiation • HRM 323 Week 3 DQ 1 • HRM 323 Week 3 DQ 2

3. HRM 323 Expect Success/uophelp.com HRM-323-Final-Exam-Guide For more course tutorials visit www.uophelp.com • HRM 323 Final ExamInstructions: Complete the answer key in MS Excel and upload to the course materials forum.Failure to use the MS Excel Answer Sheet will result in a Zero for the assignment. This exam isopen book and there are no time constraints. Do not share this exam with others or worktogether. This is an individual assignment.1. The five levels of Maslow’s hierarchy of needs theory, in order from lowest to highest, are:a. Psychological, safety and security, acceptance, esteem, and self-actualizationb. Physiological, safety and security, self-esteem, acceptance, and actualization

4. HRM 323 Expect Success/uophelp.com HRM 323 Week 1 DQ 1 For more course tutorials visit www.uophelp.com • How can you become a more effective communicator? How can you express your feelings and emotions to individuals in the workplace? How can you express to another individual that you have heard and processed his or her feelings and emotions?

5. HRM 323 Expect Success/uophelp.com HRM 323 Week 1 DQ 2 For more course tutorials visit www.uophelp.com • The use of e-mail has become a standard for today’s communication. How has the use of e-mail affected the verbal and para-verbal communication channels of communications? What benefits have resulted from its use? What forms of para-verbal channels have developed in e-mail?

6. HRM 323 Expect Success/uophelp.com HRM 323 Week 1 Individual Assignment Human Resource Professional in Employee Relations For more course tutorials visit www.uophelp.com • Resources: Week One readings, research articles, and personal experience in the workplace • Prepare a 350- to 700-word paper in which you address the following: • Provide three examples of behaviors that indicate the existence of conflict among employees. • Describe how the channels of communication influence employee relations. • What are the best practices for conflict management?

7. HRM 323 Expect Success/uophelp.com HRM 323 Week 2 DQ 1 For more course tutorials visit www.uophelp.com • Search the Internet for a current issue or situation about a union. Describe the situation and say how you would handle it if you were the HR person working on it. Have fun with this and try to find something different than other students have already posted to give us lots to talk about!

8. HRM 323 Expect Success/uophelp.com HRM 323 Week 2 DQ 2 For more course tutorials visit www.uophelp.com • What are some of the bargaining consequences for both the union and management of the rising cost of health care? How has it affected labor negotiations?

9. HRM 323 Expect Success/uophelp.com HRM 323 Week 3 DQ 1 For more course tutorials visit www.uophelp.com • Discuss the types of communications needed when a grievance is agreed to or denied. Include the effect of the communications on both employees and management.

10. HRM 323 Expect Success/uophelp.com HRM 323 Week 3 DQ 2 For more course tutorials visit www.uophelp.com • Discuss the concept of progressive discipline and the seven tests for just cause employment terminations. Provide examples of how they might relate to your job or company.

11. HRM 323 Expect Success/uophelp.com HRM 323 Week 3 Team Assignment Management Negotiation For more course tutorials visit www.uophelp.com • During negotiations, the union has made a proposal that overtime will be paid at time-and-a-half for a minimum of 2 hours whenever it is assigned. The current contract states that overtime is paid at time-and-a-half only for the time worked. Negotiations have been proceeding smoothly with a give-and-take approach. The labor-management relationship does not have a history of strikes, but the company is seeing more pressure for productivity improvement and cost reductions, while the union is under pressure from its members to improve the management’s respect for an individual’s personal time and home life. How does a cooperative union-management relationship affect the negotiations concerning this issue?

12. HRM 323 Expect Success/uophelp.com HRM 323 Week 4 DQ 1 For more course tutorials visit www.uophelp.com Provide two examples of situations in which you can benefit in conflict resolution by identifying problem ownership. How can this help you to resolve conflict that may exist in the workplace that comes to your attention?

13. HRM 323 Expect Success/uophelp.com HRM 323 Week 4 DQ 2 For more course tutorials visit www.uophelp.com • An issue is brought to your attention that one of your employees is being rude to fellow teammates. How will you handle the complaint(s)? If you have dealt with this type of situation in the past and can share the story, please do.

14. HRM 323 Expect Success/uophelp.com HRM 323 Week 4 Individual Assignment Disciplinary Process For more course tutorials visit www.uophelp.com • Assume you are in charge of creating a training program for supervisors in administering discipline in the organization. • Prepare a 700- to 1,050-word paper that focuses on the major principles of disciplinary action you would stress in this session. • Explain the significance of each principle and how it relates to management. • Create a 3- to 5-slide Microsoft® PowerPoint® presentation to highlight those principles. • Format your paper consistent with APA guidelines.

15. HRM 323 Expect Success/uophelp.com HRM 323 Week 4 Team Assignment Union and Management For more course tutorials visit www.uophelp.com • Imagine you are a Union International representative attempting to resolve a grievance in your organization. The grievance was filed by an employee who is challenging a disciplinary action given by management. You are working with the local members and your legal counsel to decide if the grievance must go to arbitration or not.

16. HRM 323 Expect Success/uophelp.com HRM 323 Week 5 Individual Assignment Research and Reflect For more course tutorials visit www.uophelp.com • Assume that you are an employee relations specialist in your company. The supervisor who is responsible for this project comes to you asking for your advice for the following issue. • Members of the group have been assigned to different tasks while completing the overall project. Ideally, all pieces of the puzzle will come together smoothly as they are completed. Kelly is working some overtime to ensure that her piece of the project is completed and to meet her deadlines. Donna is assigned to a different piece of the project but does not reflect any sense of urgency. Kelly does not appreciate the approach Donna is taking when attempting to work on her tasks. Kelly is becoming quite frustrated that Donna is barely meeting her personal deadlines.

17. HRM 323 Expect Success/uophelp.com HRM 323 Week 5 Team Assignment Reflection of Experiences For more course tutorials visit www.uophelp.com • Jim recently accepted a position in the human resources department as an HR specialist. In this new role, Jim is often the go-to person to help understand and resolve various conflicts that become escalated in the workplace. He also has the responsibility to recognize and make recommendations to avoid serious conflicts from developing. • Jim has been taking classes at the local college to gain some fresh ideas about human resources and conflict management. He has enjoyed learning about the management of conflict, and is aware of the many conflicts in various shapes and forms around him. While Jim must deal with the issues that come to him, he must also recognize the difference between minor and serious issues.

18. HRM 323 Expect Success/uophelp.com for more course tutorials visit www.uophelp.com