HCA 375 Academic Coach/uophelp

1. HCA 375 Academic Coach Course Tutorial For more course tutorials visit www.uophelp.com

2. HCA 375 Academic Coach Course Tutorial HCA 375 Week 1 DQ 1 Management versus HCA 375 Week 1 DQ 2Implementation HCA 375 Week 1 DQ 2Implementation and Barriers Implementation and Barriers Select one of the following organizations and the associated quality improvement initiative:a. The Joint Commission National Patient Safety Goalsb. Centers for Medicare & Medicaid Services Never EventsDescribe the overarching goal of the initiative. • Management versus Leadership • After completing this week’s reading answer the following questions:a. What role does management play in continuous quality improvement?b. How is managing different from leading?c. In your opinion, which role is more effective in implementing changes that improve quality outcomes: managing

3. HCA 375 Academic Coach Course Tutorial HCA 375 Week 2 Assignment Customer Satisfaction HCA 375 Week 2 DQ 1Measurement Measurement According to Berwick 1996, “measurement is only a handmaiden to improvement but improvement cannot act without it” Sollecito& Johnson, p.78.Do you agree or disagree with this statement? Why or why not? Provide at least three specific reasons to support your position. • Customer Satisfaction and Quality Care • In this competitive health care environment, consumers want and expect better health care services and hospital systems are concerned about maintaining their overall image. There is also attention to ways in which patient satisfaction measurement can be integrated into an overall measure of clinical quality.To begin, review the Hospital Consumer Assessment of Health Plans Survey H.C.A.H.P.S. available at http://tinyurl.com/4272s7l.

4. HCA 375 Academic Coach Course Tutorial HCA 375 Week 2 DQ 2Quality and Outcomes HCA 375 Week 3 Assignment High-Performance Teams High-Performance Teams The health care team is at the “sharp end” of service delivery. Members of the health care team are most qualified to analyze problems, generate solutions, and implement and evaluate change. Teamwork is vital to the success of the health care system. Health care administrators must know how to form highly functioning health care teams. • Quality and Outcomes • According to Sollecito & Johnson it is more meaningful to analyze outcomes data, as opposed to structures and processes, because improving outcomes is the end goal of health care services.After viewing the “Defining Quality”: Aiming For a Better Health Care System video, develop a description of quality as it relates to health care; then answer the following questions:

5. HCA 375 Academic Coach Course Tutorial HCA 375 Week 3 DQ 1Teamwork in Health Care HCA 375 Week 3 DQ 2 The Impact of Nursing The Impact of Nursing After completing this week’s reading, consider the following statement:Never before has nursing been so important to a health care organization. Nurses are responsible for upholding the public’s trust as well as their health care organization’s reputation and its financial viability.Do you agree or disagree with this statement? Why or why not? Provide at least three specific reasons to support your position. • Teamwork in Health Care • According to Sollecito & Johnson 2013, healthcare organizations have moved away from focusing on technical expertise to focusing on clinical teams that focus on patients’ needs and organizational systems thinking.After completing this week’s reading, answer the following questions:a. Why are organizations focusing on teamwork as opposed to skill acquisition?

6. HCA 375 Academic Coach Course Tutorial HCA 375 Week 4 DQ 1Medical Errors HCA 375 Week 4 DQ 2 Disclosure and Litigation Disclosure and Litigation Complete the week’s reading and view the Safe Patient Project video about Linda: Katy,TX, then answer the following questions:a. What was the errors in the case presented in the video?b. Why do you think the errors happened? What might the contributing factors be in this situation?c. Imagine you are this patient's physician and are meeting with the family member to describe what happened. How would you communicate the error? • Medical Errors • According to Sollecito& Johnson 2013, “Organizations do not suddenly start making mistakes. They tend to slide imperceptibly into a set of conditions that produce medical errors” p. 327. After completing this week’s reading discuss this concept as it relates to quality patient outcomes. Answer the following questions: • a. In your opinion, do you believe that errors in the hospital setting are inevitable? Why or why not?

7. HCA 375 Academic Coach Course Tutorial HCA 375 Week 5 Assignment Research Paper HCA 375 Week 5 DQ 1 Quality Improvement Organizations Quality Improvement Organizations Q.I.O.s After completing this week’s reading, answer the following questions:a. What is the role and function of the Quality Improvement Organization program?b. In your opinion, has the quality of health care received by Medicare beneficiaries improved or declined over time as a result of the QIO program • Value-Based PurchasingThe Center for Medicare and Medicaid Services C.M.S. began phasing in its value-based purchasing program in 2007.Value based purchasing links payment directly to the quality of care provided. It is one strategy being used by C.M.S. to transform the current payment system by rewarding providers for delivering high quality, efficient clinical care.

8. HCA 375 Academic Coach Course Tutorial HCA 375 Week 5 DQ 2 Accreditation • Accreditation • Accreditation is a formal process wherein a health care organization is deemed credible by an external organization. Standards of practice are used to assess the credibility. According to Sollecito & Johnson 2013, health care professionals, “have been known to be skeptical about the purpose, value, and benefits [of accreditation]”. After completing the week’s reading, answer the following questions:a. In your opinion, why are some health care professionals skeptical

9. HCA 375 Academic Coach Course Tutorial For more course tutorials visit www.uophelp.com