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JUDGES MEETING

JUDGES MEETING. Judges Meeting. The Judges Meeting Each Team will be assigned a date and time. Each Senior Examiner will be expected to present their process and findings in a standard format presentation.

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JUDGES MEETING

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  1. JUDGES MEETING

  2. Judges Meeting • The Judges Meeting • Each Team will be assigned a date and time. • Each Senior Examiner will be expected to present their process and findings in a standard format presentation. • The Senior Examiner may appear in person, or by telephone (the presentation will be run for them at the Judges Meeting site). • The Support Senior, and/or SIT are welcome and encouraged to sit in as a learning experience. • Senior travel expenses are not reimbursed.

  3. Judges Meeting Presentation (Format Example)

  4. Application Name and Number

  5. Examination Team

  6. Examination Process Issues • Anything that happened during the pre-Site Visit Examination Process that was out of the ordinary, or a process issue that should be brought to the attention of the Judges

  7. Site Visit Process Issues • Any special challenges, process upsets, or anything that occurred during (or after) the Site Visit that was or potentially was a problem, or any issue that should be brought to the attention of the Judges

  8. Applicant Overview & Key Factors- SAMPLE • Large Manufacturing operation facility located in San Diego • 2,200 employees • 15 major product lines • Serve the west coast widget market • $37 million annual budget • Three market segments (educational, government, and industrial widgets) • 1,200 suppliers • Regulated by EPA, OSHA, and FDA

  9. Applicant Key Role Model Behaviors- SAMPLE • Senior Leadership • Process Management • Community Involvement • Training

  10. Applicant Key Opportunities for Improvement- SAMPLE • Extent of deployment: not across all sites as appropriate • Several practices but not always overall systematic approach • Collecting lots of data, but no systematic approach to using results for evaluating performance and improvement

  11. Site Visit • Length of Site Visit (time actually on site) • If multiple sites, those visited and the basis for their selection • Approaches used to evaluate sites not visited • Approximate number of employees interviewed (categories, shifts, etc.) • Interviews with Leadership and other significant individuals/teams • Other relevant information affecting the site visit

  12. Major Site Visit Issues Going to Site Visit- Sample • Absence of results • Absence of action plans: “available on site” • Verify extent of deployment across all sites as appropriate • Verify systematic approach to improvements

  13. Major Site Visit Findings- Sample • Substantial competitive comparative data is lacking • Scores were reduced in many data areas, due to the lack of competitive data • Validated the deployment of refined Business and Support Processes

  14. Site Visit Scoring Changes Items that changed a Score Band.

  15. Score History • Stage 1, Individual Examiner Average Score = 538 • Stage 2, Consensus Score = 554 • Stage 3, Site Visit Final Score = 572 • Score Range = 551 – 650 • Team Award Recommendation = Silver

  16. Examination Process Strengths • Examination Process Strengths in general or specific process strengths. • Processes that worked unusually well in this examination.

  17. Examination Process OFIs • Opportunities where the Examination Process in general could be improved. • Something that happened in this particular examination process that could have been handled better.

  18. WRAP UP • Questions? • Comments?

  19. Thank You!

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