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Negotiating with Commodity Service Providers

Negotiating with Commodity Service Providers. Jan Bakker – 1 March 2011. Agenda. Introduction SURFdiensten Insourcing - European tendering I nternational cooperation Some challenges Q&A. Introduction SURFdiensten (1). Founded in 1991

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Negotiating with Commodity Service Providers

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  1. Negotiating with Commodity Service Providers Jan Bakker – 1 March 2011

  2. Agenda • Introduction SURFdiensten • Insourcing - European tendering • International cooperation • Some challenges • Q&A

  3. Introduction SURFdiensten (1) • Founded in 1991 • Part of SURF: subsidiary of SURFfoundation, sister organization of SURFnet • Responsible for negotiating license agreements with software vendors, scientific publishers and ICT-service providers on behalf of the (higher) educational community • Since 1992 – 1994 SURFdiensten cooperates with partners SLBdienstenand APS IT-diensten

  4. Introduction SURFdiensten (2) Primaryeducation Since1994 50+ SURF-licenses 7.800 institutions Market penetration: 98% 1.750.000 students & staff Higher education and Research Since1991 160+ SURF-licenses 375 institutions Market penetration: 98% 700.000 students & staff SecondaryandVocational Education (professional and adult) Since 1992 70+ SURF-licenses 875 institutions Market penetration: 98% 1.600.000 students & staff

  5. Introduction SURFdiensten (3) • SURFspot.nl is the webshopfor end users in HigherandPrimary Education. • Students andstaffcanpurchase software, online subscriptionsand hardware for home use.

  6. Insourcing – European tendering • 2009: SURF (net/diensten) decidestoadopt model of insourcing, which means SURF willberesponsiblefor European tendering on behalf of their member institutions (59 in total) • 2010: transformation SURFdiensten from broker topurchasingorganization • End 2010: SURFdiensten decidestoimplement a DynamicPurchase System for “Standard Software”, whichwillbeoperational in Q2 2011

  7. International cooperation • SURF is partner in Knowledge Exchange, together with Denmark’s Electronic Research Library (DEFF), German Research Foundation (DFG) and Joint Information Systems Committee (JISC) in the United Kingdom. Focus is on negotiating license agreements with scientific publishers. • SURFdiensten offers part of its portfolio of agreementstoBelgianhighereducationinstitutions • SURFdiensten discussedpossibilities of cooperation withBelnetsomeyearsago. No option at that moment. • New opportunitiestocooperatewithNREN’s?

  8. Somechallenges • Needtojoinforcesandaggregatedemand (volume) in a monopolisticmarket with major software vendorsandscientificpublishers • Needfor more flexiblelicensing models (Consortium, Campus, Group andIndividual) • How to deal withhybridofferings (on premise – Cloud) from major vendors? • Force tofederative access: Google and Microsoft connectedtoSURFfederation • ……………

  9. Q&A ??????? Jan Bakker, Managing Director SURFdiensten Email jan.bakker@surfdiensten.nl

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