Making your résumé work for you!

http://www.iworkministry.org In Between Careers Ministry Making your résuméwork for you!

A few tips to help you get the most from this presentation… (If you’ve gotten this far, you’re doing great….you know your way around PowerPoint!) Many of the slides are animated for emphasis; here’s a tip….if nothing happens for a few seconds, “left click” to bring up the next action. Ahhhhh…..Good show! Now, do yourself a BIG FAVOR and check out the rest of our website, www.iworkministry.org Here’s some of what you’ll find: A description of an achievement-based résumé, and how to make yours an achievementbased success! A full list of questions that will help you identify & quantify your achievements! Remember, your professional achievements will make you stand out from the crowd! Several résumé formats, Chronological, Functional, and Targeted, all of which are from actual successful résumés that got the interview! Some great tips for interview preparation, networking, job postings, cover letters, and a number of other “how to” articles and tips for the active job seeker. Now, let’s see ya do the “left click trick” again and get on with the show!

DID YOU KNOW THAT YOU’RE NOT THE ONLY QUALIFIED CANDIDATEAPPLYING FOR YOUR TARGET JOB ? Flash ! OK, IF I HAVE TO COMPETE WITH OTHERS FOR MY JOB, HOW DO I MAKE MY RÉSUMÉSTAND OUT FROM THE REST OF THE CROWD?

Simple! By describing your achievements in the field for which they’re hiring… …professionally! …impressively! …effectively! In other words, by using anAchievementBased Résumé! An ABRwill tie you directly to your target job or professional environment!

Why is anachievement based résuméso important anyway? What will it really do for me? Well, here’s what it does. It … …highlightsour strongest professional skills and achievements in our profession. …clearly demonstratesour ability to produce results in those areas. …addressesareas of interest to selected employers. …motivates the employersto meet us personally. …presents thingswe want to discuss in the interview. …createsa professional image that will ……

...make you… …stand out from the rest of the crowd!

Résumés that make youstand outare… ... in a format that best highlights your professional skills and “good stuff”... and puts ‘em up front! ... focused and to the point....and are crisp, neat, and uncluttered. And above all, they show that you’re the one for the job! Simply put, make your résumé highlight your.... Achievements

What makes achievements so hot??? Highlight ourachievements???

Ourexperiencessimply say ”…been there, done that.” (ho……hum) Well, first of all,achievementsdiffer fromexperiences!!!Here’s how: Our achievements, however, say “…been there, done that, and here’s how well I’ve been doing it!” (in terms HR and hiring managers will appreciate and be attracted to!) WOW!!!! In other words, ourachievementsdescribe & quantify successes we’ve already had in doing the same things the target job or environment calls for. OK, then, what’s the point?

...thru here ...to here! ...from here Job offer The point is…achievementshelp you get… YOUR NEXT JOB!! Now, do you get the point?

OK then, how about defining“achievements”? Here’s how achievements work From your perspective, when you answer an ad or forward your résumé package, you’re offering yourself and your talents for their review. And hopefully, after a successful interview, a reasonable job offer. “...Those talents and quantified performance successes you’ve had which show that you, specifically, have been making outstanding contributions doing the same thing the target company wants done.“ (Bob’s dictionary)

Well, the other side of the table has needs too. Basically, they’re looking for someone they can make money with; someone with a proven track record of success in doing the job(s) they’re hiring for .

Why highlighting yourachievementsclearly & stronglyis a good idea…. (Here are some comments from hiring professionals) “A candidate’s accomplishments are what I sell to my clients.” Executive Recruiter What employers want to know about potential candidates Do you have the related skills….are you good at what you do? Did you contribute in your last job?  Is your work ethic a fit for us? What specific talents do you have that will help us…can you prove it? Are you focused on my job? In plain language, what can you do for us? “We look for sales representatives based on their actual performance achievements with past companies.” SE Region Medical Sales Mgr "I want to know how good the Candidate is at what we want done, and can they do the same for us?" Marketing firm HR Manager “Is the candidate focused on what he wants to do, and has he been successful at it, or is he just looking for something he thinks he can do?” IT Recruiter

OK, then, how are these “achievements” gonna make my résumé stand out fromall these other jokers?

Good question! First, let’s look at several random vocational related questions to ask yourself in order tohelp identify & quantify yourachievements Sales Size of the company in estimated sales and numbers of employees? What did you manage or oversee? Territory size, if applicable? Open new markets? Bring in new accounts? Take accounts from competitors? Sales growth in$$,or %and$$? (Warning! % alone is often suspect)

Finding ourachievements Sales Supervise or train employees? How many? Ever win any sales contests or awards? Any of the salespersons you supervised or trained ever win sales contests or awards? Gotcha! Gotcha! Gotcha! www.iworkministry.org

Finding ourachievements Office Administration Size of office staff….type business? Size of business in dollars, clients, territory, etc. ? How many & type files maintained? What special computer S/W or program used? Manage an office budget? How much? Work with outside vendors? Order supplies? Contact with clients? How many per day? What type service did you provide for them? OK… Now, let’s find theachievementsin some actual résumés… www.iworkministry.org

Finding yourachievementsamongexperiences(Asking yourself the right questions can make the difference!) Original résumé experience Identified & quantified achievements Responsible for marketing to corporate groups for special events. (Events Coordinator – Busch Gardens) Booked 7 corporate special events of over $170,000 each; through satisfied client referrals, booked an additional 12 events for $2.1 million over the next year. Reduced the over 90-day Accounts Receivable during the first year of operation.(A/P A/R bookkeeper) Reduced over 90 day A/R exposure from double-digit 11% ($162,000) to less than 1% ($15,500) within the first year, without a single customer complaint!

Performed clerical duties for an attorney’s office.(Legal Firm) Provided administrative support for an office of eight attorneys. Handled over 150 clients’ confidential files, and scheduled an average of 50 to 70 court appearances and legal deposition appointments per year. Awarded Regional Manager of the Year honors for excellent sales staff performance.(Surgical sales) Selected as Regional Manager of the Year for achieving over 129% ($154 million) against a $120 million goal; three of eight assigned sales representatives closed the year in the top five of 98 company sales representatives.

Now…it’s your turn! What questions would you ask… …to bring out & quantify the hidden achievements? Opened new markets in Japan, New Zealand, and Taiwan through personal representation and unique sales strategies. Enjoyed annual sales growth of over 25% each year. Opened new markets in Japan, New Zealand, and Taiwan through personal representation and unique sales strategies.How many and $$ value of markets?What type unique strategies?Enjoyed annual sales growth of over 25% each year.What was the sales growth in $$...... over how many years? Increased my closings by 50%; exceeded sales goals by 35% in my first year. Grew sales significantly by arranging and conducting customized “theme” open house events.

Managed 140 residential units, including single and multifamily homes, as well as a 58,000 sq foot office building. Listed and sold vacant land and developed lots throughout the Metro Nashville area. Responsible for the company’s territory budgets, to include travel expenses, salary incentives, marketing promotional expenditures, and special project costs. OK….now let’s see how all thisquantifiedachievement stufflooks in a résumé…

But first……a brief message from our sponsors,iWrkGotta HaveAchievements, Inc.® “Why take the time to find and describe your achievements, if your résumé doesn’t present them in a manner that tells the employer……. what you can do for them?” Thank yew! Thank yew! From your résumé presenter…and a great Management Recruiter we all know & love! Now, someAchievement BasedRésumés….

ACHIEVEMENTBASED RÉSUMÉ 991 Bellows Road (777) 777-7777 Tampa, FL 33623 execformat@hotmail.com WAREHOUSING ◊ LOCATION RECORDS ◊ LOSS PREVENTION “Ensuring inventory control accuracy through effective warehousing!” Inventory Management Shipping – Receiving Perishable Storage Stock Location Records Retrieval Accuracy Inventory Shrinkage Control Fork Lift Licensed  Crew Scheduling  Operations Safety Wholesale warehouse operations; frozen, chilled, & cannedfood items, condiments, and paper products, servicing 75 retail outlets within the Tampa Bay Area. Annual revenue is $2 –3.5 million with 4.5 inventory turns. PROFESSIONAL ACHIEVEMENTS Morgan’s Distributors Tampa, Florida 2009 to present

ACHIEVEMENTBASEDRÉSUMÉ 991 Bellows Road (777) 777-7777 Tampa, FL 33623 execformat@hotmail.com PROFESSIONAL ACHIEVEMENTS Morgan’s Distributors Tampa, Florida 2009 to present  Warehouse over 6,000 food lines, valued at $800,000, to include dry goods, chilled produce & frozen product; process an average of 30 receipt and 60 delivery shipments per week.  Verify an average of 5-7 “in-out” Bills of Lading per day, post to warehouse stock location records, and notify Accounts Payable and Inventory Control; average daily movement is $30- 45,000. Document discrepancies in quantity, brand, and damages. Monitor 12 frozen and chilled storage units; pull product for shipment on a “first in-first out” basis in order to maintain perishable quality. Handle a crew of 4 operators and 5 pieces of product & pallet moving equipment. Over the past 28 months there have been no warehousing time-loss accidents.

ACHIEVEMENTBASEDRÉSUMÉ 991 Grinder Road (777) 777-7777 Tampa, FL 33623 achievements@hotmail.com SUMMARY OF QUALIFICATIONS An experienced high-volume manufacturing/machining process professional who is able to coordinate and manage multiple process lines simultaneously. Solid experiences in training and motivating equipment operators into efficient teams, particularly in high volume process oriented environments. Certifications include CNC Machining, Swiss Precision Machining, and Euro-turn Thread Machines. Specification Set-up High Volume – High Tolerance Layout Interpretation Operator Training Equipment Installation Process Development CNC Management Quality & Safety Standards Six Sigma Certified PROFESSIONAL ACHIEVEMENTS ABC Machining Largo, FL 2005 to 2011 Computer NumericControl < 3.4 defective parts per million (quality program/standards)

ACHIEVEMENTBASEDRÉSUMÉ 651 Grinder Road (777) 777-7777 Tampa, FL 33623 achievements@hotmail.com PROFESSIONAL ACHIEVEMENTS ABC Machining Largo, FL 2005 to 2011  Operated a variety of precision machining equipment in an operation doing over $8 million annually; line production ranged from 100 to 600 pieces per hour, depending on process complexity and tolerances.  Set and monitored regular maintenance schedules, and helped operators follow equipment maintenance procedures; as required, scheduled maintenance down time so as not to disrupt production runs. Value of operated / maintained equipment and tooling was over $2.7 million.  Worked with design & production engineers in modifying processes to increase production accuracy and first pass acceptance. Scrap loss was < 1 % per $20,000 cost of goods.

ACHIEVEMENTBASEDRÉSUMÉ 1266 Millford Rd. (617) 777-7777 Boston, MA 02101 abrformat@iWork.com FACILITIES ◊ ENVIRONMENTAL SYSTEMS ◊ INDUSTRIAL OPERATIONS “Providing a comfortable working environment thru hands-on service….” Commercial Systems  Plumbing & Electrical Maintenance Custodial Services Pools & Filtration Maintenance  HVAC Installation & Repair  Tile Floor Care Low Pressure Boilers Heat Controls Licensed & Bonded Over 20 years successful care of commercial, industrial, and plant facilities; maintained installed systems valued in excess of $7,500,000. Provided industrial maintenance for a 6 floor, 120 suite office building; gas furnaces, solar panels, pneumatic heat controls, general & individual suite security systems, and a variety ofother comfort & safety alarm systems. Total property value approximately $21,000,000. PROFESSIONAL ACHIEVEMENTS Greater Boston ServicesFacility Maintenance Engineer2003 - 2011

ACHIEVEMENTBASEDRÉSUMÉ 1266 Millford Rd. (617) 777-7777 Boston, MA 02101 abrformat@iWork.com PROFESSIONAL ACHIEVEMENTS Greater Boston ServicesFacility Maintenance Engineer 2003 - 2011  Oversaw complete facilities maintenance to include buildings (interior as well as exterior), and installed environmental control systems and equipment for a $21,000,000 office complex.  Coordinated with supporting services such as water & sewer, electrical, plumbing, waste service, security, and food service. Verified average monthly utilities charges of $5,800.  Maintained environmental control aspects of a 13 building site; worked on-site in addition to being on call on a 24 hour basis. Each building required continuous maintenance of hydronic heating furnaces, motors and pumps, appliances, tile floors and carpentry needs.

Heads Up! This next format is potentially terminal to your job search, and should not be used by anyone under the age of 21! This résumé is available at www.iworkministry.org…...photo ID required

Targeted Résumé Bank Vault, FL (813) 783-7777(h) Tax Preparation◊Business & Individual Accounting◊Office Management “Increasing bottom line accuracy through sound accounting practices” General Ledger ● Payroll Management ● Records & Reports ● Office Administration Computer Expertise ● Commercial Accounts ● Business Startup Accounting Vendor Management ● Office Budgets ● Client Loyalty Your requirementsMy qualifications  Five years’ experience with general  Over 15 years’ experience with individual office and business accounting. andcorporate business accounts.  Working knowledge of Florida personal  Created tax structures and guided client and corporate Tax Codes. Business tax businessesthru start-up accounting codes. experience a plus. Revenues ranged from $5 to $24 million.  General office management experience,  Managed an office of 8 accountants and an to include operating budgets.. administrative staff of 3; oversaw a monthly office budget of $1,500. This is extremely powerful! Even so, I strongly suggest you try it at home! For this format to be successful, you need to know the specific job requirements, and be able to prove by your achievements that you have the exact background to meet or exceed them

Targeted Résumé Bank Vault, FL (813) 783-7777(h) targetrez@igottajob.com PROFESSIONAL ACHIEVEMENTS Allen & Mays Tax Tampa, FL 2001-2011 Office Management / Bookkeeping: As full charge bookkeeper, oversaw all General Ledger transactions, including account analysis, schedules of asset and & liability account, and full journal preparation for a firm doing $3,000,000 million annually. Office staff consisted of four CPA’s, four staff accountants, and three administrative assistants. Prepared all internal tangible personal property and sales tax returns, handled all business and employee insurance audits, renewals, and mid-term changes. Maintained a schedule of employee compensation. Client / Business Accounting : Enjoyed an excellent record of accuracy and solid client satisfaction, and was able to develop a loyal client base for individual quarterly SUTA tax reports, as well as annual returns. Over the last two years of employment, the annual revenue of customer tax accounts grew from $17,000,000 to $24,000,000. Business Consulting: Developed and assisted with the implementation of sound financial structure for various small businesses and new corporate ventures, to include Corporate and Business Taxes and Payroll. As financial planning confidant, provided documented advice on the best approach for structuring general office bookkeeping functions such as payroll, A/P, A/R, Daily Journal set-up & maintenance, and various banking tools.

Remember this key to success when putting your résumé together: “Always put your professional strengths (achievements) up front! This shows very quickly that you’re the one for the job, and it shows respect for the reader(s) in thatthey can easily see what you can do for them! ”

Before we close, let’s take a quick smart break……so we don’t trip over thesewriting traps! Don’t rely on spell check alone!It won’t catch homonyms, such as“to”, “too”, and “two”which are spelled correctly, but often misused. Make sure your verbs agree with your nouns,such as “She runs, not “She run”. Also, keeppast jobsinpast tense…common error! Punctuate!Run-on sentences in search of capitals and periods are hard to understand.(Shows a complete lack of attention to detail) Avoid technical “jargon”.Technical terms are fine, but tech jargon often isn’t commonly understood. Let someone who doesn't know what you do read your résumé and see if it’s clear to them. Edit yourself!Clarity & conciseness win out over verbosity. Not everyone has time to read a 3-sentence statement just to get a 1-sentence fact! Wait a day, if you can,before Emailing your résumé. This allows you a fresh look for any of the errors above. This might also apply to a tailored hard copy résumé you’ve done for a specific job.

So now, do you think you can find and useyour achievementsto attract attentionto your résumé… Professionally? Impressively ? Effectively ? So that… …your résumé will tie you to the target job or professional environment thru your…. Achievements! Now, to close with an old Southern Baptist word of encouragement about achievements……

Go get 'em And God Bless! Y'all !

http://www.iworkministry.org In Between Careers Ministry

No job search journey... …would be complete without a word reminding us of the Greatest Résumé Writer, Career Counselor, Recruiter, and Placement Specialist ever….

God… reviews our résumés each day, just to see where Our gifts are needed…

Making your résumé work for you!