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Students Views on Employability Skills

This research program delves into students' views on employability skills in Hospitality Management, focusing on professional and academic development, leadership, communication, and teamwork. The study analyzes data from the first year and explores areas to enhance employability skills for both SWE experiences and the final year. The employer's perspective on working with placement students and their expectations is also examined. The aim is to shape future managers with commercial awareness, industry experience, and strong leadership qualities.

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Students Views on Employability Skills

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  1. Students Views on Employability Skills

  2. The Research Programme • The team: Anne, Dave & Mike. • The aims of the research group. • Hospitality Management & employability

  3. Background to the Research • Professional & Academic Development • Employability Hours • Initial research first lecture first week undertaken by Alison Bell & Dave Egan. • Data available for the EHTM programme first year data shows a similar picture across subject areas.

  4. Q 7 • "Employability Skills should be a key part of a degree course"

  5. Q 6 • Which skills do you think employers most value?

  6. Q 5 • Which of the following skills do you think employers will value the most from new graduates? Please tick the 3 most important:

  7. Q 8 • Which of the following skills do you think you have improved dueto your studies on this degree? Tick the 3 most important:

  8. The Students View of the Supervised Work Experience Period

  9. From your SWE experience to date, are there any employability skills which you feel need to be developed more in your course prior to starting SWE? • People management, this is one of the hardest skills to develop and I feel the lectures we have at SHU could offer a lot of guidance in developing our people management skills for the future. • Communication • Teamwork • Time management • Leadership • Organisational studies

  10. From your SWE experience to date, are there any employability skills which you feel need to be developed more in your course prior to starting SWE? • No, as I believe that as much as you prepare for the real working world, you can only start to truly learn when you are placed in industry employment. At this stage the skills learnt come into use. • Self- confidence skills, so that people do have a little more confidence and preparation before starting their placement and going into brand new surroundings, as it can be quite nerve racking. • Not many others as I feel you learn more skills etc as you are working • The importance of shadowing in other departments to understand the business

  11. Are there any employability skills which you feel need to be enhanced during your final year? • Business accounting, payroll. I really feel that as managers we would need a very strong understanding in this field. Additionally, key understandings in business law should be something that we learn in university and not out in the workplace. • Time management • Organisational studies • Problem solving skills

  12. Are there any employability skills which you feel need to be enhanced during your final year? • Basic Business budgeting • Managing others • Business email etiquette (inter-office and to guests and clients) Personally, I feel my self-management skills need to be enhanced as I am not a confident person and also I found it really difficult adapting to working life; having to take on the responsibility of running my own functions and dinners and making decisions on my own

  13. Employer's Perspective

  14. Overview of working with placement students • Welcome new blood to the team, keen to build relations with SBS • Dedicated and professional in their approach • Fitting into the role - expectations and reality

  15. Rating the employability skills • Following on from interviewing employers they commented on the following: - They rated communication as the most important skill their employees should develop - Effective communication in the work place included the use of face to face contact, e-mails, memos, newsletters, team briefing, away days, workshops. - Interviewing - a telling story

  16. Rating the employability skills • Team and communication 1/2 • Reflective skills 3/4 • Numeric skills and writing 4/5 • Specific skills - attention to detail

  17. Skills - Areas for Improvement (alumni reflecting back) • Leadership, taking own initiative, problem solving • Connection with University from Managerial position • Develop the students to their full potential • Giving something back

  18. What would you be looking for in future managers? • Commercial awareness • Experience of the industry • Knowledge transfer- Customer experience • Friendly individuals- talked about personal profiles • Organisational skills • Dress/appearance • IT

  19. Skills you may be lacking in supporting your role as supervisor/manager • Forecast • Innovation • Finance • Sales

  20. Summary of employer perspective • When asked about their own skills the 'top five' did not feature • Skills pertinent to specific organisations was common among all interviewees • Strong connections with University

  21. Where to next? What is employability? • Professionalism (Soft employability skills ) • Employability skills • Management specific skills • Subject specific skills

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