MODULE 5 – ‘SUPERVISOR SAFETY ACTIVITIES’

1. TM MODULE 5 – ‘SUPERVISOR SAFETY ACTIVITIES’

2. Aim/ Objectives of Module 5 • Supervisor Safety Activities • Preparing Employees for Work • Recruitment & Induction • Training & Competency • Communications • Effective Communications • Group Safety/ Tool-box Meetings • Ensuring Safe Equipment • Ensuring Materials Safety • Ensuring a Healthy Work Environment • Selecting & Managing Contractors • Emergency Management

3. TM Preparing Employees For Work (Recruitment, Induction & Training)

4. Resolute Training & Competency Standard • Each site to establish & maintain: • Documented competencies for each occupation • Skills Matrix • Competency-based training systems to ensure competencies are met • Proper General and Site/ Area-specific Inductions • Adequate training records

5. Recruitment • Advantages of formal recruitment process: • Minimising poor selection: • Placing individuals into jobs they are incapable of doing • Identifying pre-existing conditions: • Could be aggravated by placement in certain positions • Providing evidence in case of litigation • Eg Workers Compensation, Common Law • Improves quality productivity and morale • Getting the right person for the job Resolute Wants You!

6. Site Induction • Provides an introduction to the site: • Safety OHS Policy • Management Structure • Resolute Safety Management System • Site-wide General Safety Rules • Employee Obligations • Site Safety Systems (eg hazard/ incident • reporting, isolations, emergency • procedures, first aid etc) • Site-wide Safety Activities that involve • the employee

7. Site Induction • Induction process: • Should include opportunity to meet Supervisor • Defines expected behaviours eg Golden Rules • Includes assessment of understanding • Is first opportunity to clearly communicate the ‘safety message’ The Exploration Supervisor

8. Area-specific Induction • Provides more detailed introduction • to area-specific requirements: • Tour or workplace, including meeting the manager & supervisor • Area-specific emergency/ evacuation procedures • Area-specific hazards & controls • PPE requirements • Relevant work procedures

9. Area-specific Induction • Area-specific Induction process: • May be undertaken over several days • Key provider is the Training Coordinator • Should include assessment of understanding • Should be documented (eg checklist)

10. Training • Training process: • Two components: • Skills to undertake job (on-the-job or trade training & competent equipment operation) • Safety competencies (eg JSA, First-aid, Fire fighting etc) • Documented competencies for each position: • How to undertake the actual task/s • Includes safety & health competency requirements

11. Training • Training system: • Proper planning & coordination • Use of documented assessments (theory & practical) • Use of certified Trainers & Assessors • A Training or Skills Matrix to summarise competencies achieved • Well-maintained training records

12. TM Effective Communications

13. Communications • Behavioural change is delivered through COMMUNICATION

14. Communications • “If communications is to change behaviour, it must be grounded in the desires and interests of the receivers” • Aristotle, 350 BC Be Safe !

15. Effective Communication • Why people often don’t listen or hear • ‘the message’: • They don’t trust the speaker • The speaker/s talks about ‘themselves’, not them • They feel they don’t get listened-to • What is said is not relevant to them • They feel intimidated or insecure • They can’t hear: • Too noisy • Too uncomfortable • Physical impairment • Pre-occupied with something else

16. Effective Communication • What matters is the amount of information we can process, not how much we receive • Effective communication is about: • Not overloading, but simplifying • Making it add value • Making it “be wanted” • Delivering at the right time • Delivering “from the heart” • Personalising the message (ie relevant to the individual) Be Safe !

17. Effective Communication • Helping To Make A Point • Make the point • “I want you to all wear your PPE today” • Give a reason • “….so you won’t get hurt……” • Give an example and connect • “…because if you get splashed with that chemical, you might get burnt…” • Restate the importance • “…so please wear your PPE” • Personalise with passion!

18. TM Communications

19. Resolute Communication Standard • Each site to establish & maintain: • Formal mechanisms to ensure effective communications between management & employees • Effective mechanisms for employee consultation • Site requirements: • Start of shift meetings (eg PSIs, PASS) • Group safety/ tool-box meetings • Safety & Health Commitee

20. Pre Shift Information (PSI) Meetings • Purpose: • Face to face contact with employee (FFW) • Communicate hazards from previous shifts • Discuss relevant incidents/ safety performance • Discuss shift activities/ work plan • Provide shift instructions to individual employees • Opportunity for employees to raise issues • Inform on status of working areas (eg underground)

21. PSI Meetings Exercise • Group Exercise • Please refer to the ‘Module 6 – Improving Pre-Shift Meetings’ Exercise Sheet • Discuss with your partner • Write your responses on the sheet

22. Pre Shift Information Meetings • Ways of improving them: • Have relevant information available (eg incident reports, safety bulletins etc) • Provide written copy of ‘Shift Plan’ (Eg Underground) • Choose a safety theme or topic each week: • ‘Hot’ topic • Recent incident • Area of concern

23. Pre Shift Information Meetings • Ways of improving them: • Focus on positive aspects: • What group members have done or could do to improve safety • Reinforce use of safety tools (eg personnel risk assessment) • Hold in appropriate location • Low background noise, seating available, not too hot/ cold etc • Encourage input/ ideas from employees • Always check for understanding of critical information

24. Group Safety/ Tool-box Meetings • Purpose: • Communicate important safety issues that affect work group • Discuss relevant incidents • Provide opportunity for employees to raise and discuss issues with management • Provide general safety information (eg Monthly Tool-box Topic)

25. Group Safety/ Tool-box Meetings • Ways of improving them: • Have relevant information available • Eg incident reports, safety bulletins, previous minutes etc • Have invited guests present Tool-box Topic • Encourage input from employees • Hold in appropriate location • Low background noise, seating available, presentation equipment available

26. Group Safety/ Tool-box Meetings • Ways of improving them: • Allow enough time (usually at leat 1 hour) • Always ask each individual for input or if they have any issues or questions to raise • Ask for ideas to improve safety: • Eg those that promote team work • Involve Area Safety Reps • Follow-up on any actions/ issues or questions raised

27. TM Ensuring Safe Equipment

28. Resolute Plant & Equipment Standard • Each site to maintain: • Pre-use Inspection as part of commissioning • Formal systems for the maintenance, inspection & testing • Frequency of maintenance & inspections based on risk • Operator Pre-start Checks/ Inspections to identify defects • Changes or modifications assessed to determine risk

29. Plant & Equipment Safety • Obligations of supervisor: • Check safety of contractor equipment: • Use of Equipment Inspection Checklists; • Arrange for inspections • Understand, apply & monitor “Tag & Lockout” Procedure • Ensure only competent persons assigned to operate equipment

30. Plant & Equipment Safety • Obligations of supervisor: • Monitor compliance: • Daily pre-start inspections • Pre-use inspections • Site traffic rules, speed limits etc • Report any defects to Maintenance personnel • Identifying defects as part of Inspections • Maintain own vehicle according to site standards

31. TM Ensuring Materials Safety

32. Resolute Hazardous Materials Standard • Each site to maintain: • Procedures to ensure all materials meet pre-determine specifications • Process for assessment & classification of materials based on risk • System to manage the use of hazardous materials including training & use of PPE • Up-to-date Register of all hazardous materials • Material Safety Data Sheets (MSDS) readily available in the workplace • Procedures for the disposal of • hazardous materials

33. Hazardous Materials Safety • Obligations of Supervisor: • Completing “Requesting A New Chemical” Approval form before bringing chemical to site: • Requires risk assessment based on MSDS • Requires SWP to control risk • Ensure SWPs available • Check training of employees if handling chemicals • Ensuring adequate PPE available & worn • Monitoring exposure (eg when using, storage, when working on pipes/ tanks etc)

34. TM Ensuring a Healthy Working Environment

35. Resolute Health & Hygiene Standard • Each site to: • Identify and assess all occupational health hazards • Maintain Occupational Health Hazard Register • Maintain systems to manage all occupational health hazards, including: • Monitoring and health surveillance to assess the level of exposure • Implementing appropriate controls to minimise risk • Complying with applicable legislative requirements • Maintain controls relating to Fitness for Work: • Use of drugs and alcohol • Other issues (eg fatigue, stress or illness).

36. Health & Hygiene • Obligations of Supervisor: • Monitor employee ‘Fitness for Work’ • At Pre-shift Meeting • During normal shift • During extended shifts (greater than 12 hours) • Monitor use of PPE in known exposure areas • Assist in hygiene sampling program • Report concerns re adverse health exposures • Implement any controls/ improvements

37. TM Selecting & Managing Contractors

38. Resolute Contractors Standard • Each site to ensure: • Formal criteria used for the selection: • Consideration of the degree of risk of the contractors operations • Contractors ability to meet the Resolute Standards • All contracts include specific safety and health obligations (including compliance with Resolute Standards) • Systems in place to: • Monitor the safety and health performance of contractors • Ensure compliance with contractual safety obligations

39. Contractor Safety • Obligations of Supervisor: • Understand obligations as a Company Representative (if applicable) • Monitoring compliance with safety obligations in contract • Reporting any concerns to Company Representative • Monitor compliance with any local laws/ legislation

40. Contractor Safety • Obligations of Supervisor: • Ensure contractors are • included in safety activities: • Pre-shift Meetings • Tool-box meetings • JSAs etc • Ensure contractors are treated “same” as company employees • Monitor conformance to Resolute Standards (if in contract) • Report any incidents

41. Contractor Management • Group Discussion • Discuss with your partner ways of improving Contractor Selection and Management at Resolute • Record your responses on a sheet of ‘Note’ paper

42. TM Emergency Management

43. Resolute Emergency Management Standard • Each site to ensure: • Systematically identify & document nature & scale of ‘foreseeable emergencies’ • Using risk assessment process • Include identification of resources for effective response • Develop & maintain systems to effectively respond to emergencies • Identify type & frequency of activities to ensure an effective response: • Eg Training, drills & exercises • Maintain appropriate facilities & equipment: • Eg First aid, communications, rescue etc • Management are to ensure adequate resources • are available to sites.

44. Emergency Management • Types of Emergencies: • Fire • Explosion • Vehicle accident • Exposure to hazardous materials • Criminal or terrorist act • Minor incident aggravated by isolation/ remote area • Natural disaster • Political unrest requiring evacuation • etc

45. Emergency Management • 3 Emergency Management Levels: • Medical Response (1st priority) • Situation requires immediate medical assistance • First Aid or Medical Treatment/ Hospitalisation • Aim to minimise injury consequences • Emergency or Disaster Response • Response to control situation/ incident • Prevent further injury & minimise loss • Crisis Management & Recovery • Minimise longer-term effects of incident • Control external impacts on business • Get back to normal as soon as possible

46. Emergency Management Levels • Management Action - Medical • Response: • Establish appropriate first-aid facilities based on likely events • Eg First-aid kits, First-aid Room, Trauma, Snake-bite etc • Training of personnel • Eg Senior, Occupational, Paramedic level • Develop first-aid procedures • Liaison with local authorities • Evacuation of injured to doctor/ hospital etc • Consider environmental conditions • Eg Weather, evacuation times, communications etc • Consider legislative/ cultural issues

47. Emergency Management Levels • Management Action – Emergency • Response: • Develop response procedures • Eg Scenarios to address the probable emergency events • Define responsibilities • Eg Who will take command, what instructions they will follow • Install or develop warning systems • Determine ways of communicating something is about to go wrong or has gone wrong • Liaison with other assistance providers • Establish agreements on what service can be provided

48. Emergency Management Levels • Management Action – Emergency • Response: • Determine response capability • Who is available to respond • What equipment will they need • How will the equipment be maintained in a ready state • Establish communication/ contact details • How personnel will notify that the event has occurred • How to contact response personnel & outside assistance • What could go wrong? • Loss of power, weather etc • Types/ frequency of emergency drills

49. Emergency Management Levels • Management Action – Crisis • Management & Recovery: • Determine likely external stakeholders • Eg Statutory Authorities, media, NGOs, families, senior management • Determine what information will they want/ need • Determine who will need to be contacted • How information will be controlled & communicated • Develop communications strategy • Hostile media, local population, NGOs, families, community etc • Determine likely resources required • Contingency plans • Eg emergency evacuation using 2 independent • means, back-up equipment supplies etc

50. Emergency Management Levels • Management Action – Crisis • Management & Recovery: • Identify roles & responsibilities • Develop “Duty Cards”: • Incident/ Crisis Management Control • Communications • Media Liaison • Next-of-kin/ Community Liaison • Logistics/ Resources • Security etc • Regular exercises to test response capability • Formal de-briefs • After every (actual) incident & drill • Record & implement actions to improve systems