Workplace and Personal Safety “Staying Safe on Campus”

1. Workplace and Personal Safety“Staying Safe on Campus” Tony Berger PLU - Director of Campus Safety Joe Bell PLU – Environmental, Health & Safety Manager March 20, 2008

2. Workplace and Personal Safety“Staying Safe on Campus” • Why Violence Happens • Prevention Management • Keeping Yourself Safe • Defusing Skills

3. Workplace Personal Safety“Staying Safe on Campus” • Workplace Violence Usually Falls into 4 Categories • Violence by Strangers • Violence by a Customer • Violence by Co-worker • Present or Former • Violence by Personal Relations *Workplace Violence Is: Any situation in the workplace that threatens an employee’s physical or psychological well being or causes damage to company property.

4. Management Provide Security, Passwords and Codes, Surveillance Cameras, Restricted Entry Screen Job Applicants Security “Hot Line” for Reporting Threats Restricted from Campus Policy and Notification Employee Escort Visitors to Destinations Report Unexpected Presence to CS Keep CS Phone # Handy Report Any Signs of Break-in, Missing Items, or Disturbances to CS Create a Threat Code Word, Phrase, or Signal among Co-workers Maintain PLU Security Codes and Passwords in Strictest Confidence Prevention Methods

5. Library Notification Sign-in Boards

6. 3A’s • Be “Aware” • Areas of Particular Danger • Stairwells, Alleyways, Elevators, Unlit Hallways, Parking Lots and Garages • Stay “Alert” • Don’t be Distracted • Watch People Around You • Listen for Unusual Noises / Movement • Be “Assertive” • Look Confident, Purposeful, and Organized • Keep Head Up, Know Where You Are Going, Limit Contact With Strangers, Keep One Hand Free • Report Suspicious Characters or Situations

7. DO’S Project Calmness Be Empathetic Listener Focus Attention Maintain Relaxed Posture Acknowledge Feelings Ask for Small, Specific Favors Establish Ground Rules Use Delaying Tactics Be Reassuring Accept Criticism Ask for Recommendations Avoid Being Blocked from Exit DON’TS Communicate Hostilities Reject Demands Pose in Challenging Stances Make Sudden Movements Challenge, Threaten, or Dare Criticize Attempt to Bargain Lessen the Situation Make False Statements Take Sides Invade the Individuals Space Personal Conduct Do’s and Don’ts

8. Problem Solving Scenarios • Employee receives a worrisome/threatening e-mail, text message? • An argument breaks out in library and escalates into a physical altercation? • A colleague confides about fear regarding a potential workplace violence situation? • A student must walk home from a night class. How can you make this safer? • You feel threatened or bullied by a colleague, student, visitor? • You have a new employee. What do they need to know about safety in your dept.?

9. Workplace and Personal Safety“Staying Safe on Campus” Reading Material: “The Gift of Fear” Author: Gavin DeBecker QUESTIONS ? COMMENTS ?