1 / 13

Colin Horne

Colin Horne. Agenda. Which Provider’s Perspective Duty Towards the Market Prevention & Wellbeing Market Oversight Consumer Information Implication of Financial Charges on Providers. Which Provider?. Introduction to. Universal Domiciliary Care Provider Supported Living Services

bart
Download Presentation

Colin Horne

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Colin Horne

  2. Agenda Which Provider’s Perspective Duty Towards the Market Prevention & Wellbeing Market Oversight Consumer Information Implication of Financial Charges on Providers

  3. Which Provider? Introduction to • Universal Domiciliary Care Provider • Supported Living Services • Operating Across 3 Counties • Employ 650 Staff • Delivering 1.3 Million Hours of Care pa

  4. Duty Towards The Market Market Position Statements

  5. Duty Towards The Market Challenges for Providers & Commissioners • Providers will have Difficulty Figuring Out what MPS means for them at a Local Level • Domiciliary Care is a broad & diverse market delivered by a wide range of smaller providers who are not structured to operate strategically. • Care Providers have a Typically reactive (non-strategic) approach • Emergence of franchises may introduce a more strategic approach amongst some smaller providers • Still have a problem of lack of resources to invest in a strategic approach • Self Funders & Obligation to arrange care

  6. Duty Towards The Market • Care Bill clearly assigns responsibility to the LA for the: • Analysis of the local market • Market mapping & identification of gaps in the market in terms of needs not being met through local service provision • Communication of services available to the market • Market Shaping. (Developing services that are best for local communities.) Conclusion • LA will need to drive Market Developments in line with MPS by implementing focused & specific procurement strategies • Trusted relationships with existing providers may provide the platform to fill some gaps in the market that open up and to Pilot new Services

  7. Prevention & Wellbeing • Requires Providers to Adopt a more Holistic Approach towards SU : • Sign posting • Enablement • Providers Need to Pro-Actively Link into the Activities of the Local HWB (or be linked in) to Support & Promote Local Initiatives • Reasonable for LA to Pass on significant Responsibility to Providers • Assess Needs of SU & Carer (where applicable) • Plan Care & Support • Make Recommendations about Other Activities • Review & Re-Assess

  8. Prevention & Wellbeing

  9. Market Oversight • LA has a duty to provide continuity of care including self funders • Financial viability of Providers – Pricing (Cost+ Model) • Contingency Plans • Diversification of Providers: • Big is not bad / Small is not always good • The Challenge is to get the Balance right • Ratings : • A Welcome Re-Introduction • Ratings are a Carrot & a Stick • Suppliers Concerns over Consistency

  10. Consumer Information • Dissemination of Information (LA) • Universal Help Line • Websites • E-Market • PPF • Prosecution for Misleading Information • Providers don’t typically do a lot of Information Dissemination • Problem is recruitment • Criminal Prosecution for SU families out to get you

  11. Implications of Financial Changes on Providers • ? Whether we have to differentiate & separately account for domestic services: • Cleaning • Shopping • Importance of Being able to Start and Accurately maintain the Meter • LA Commissioning for Self funders Exerting Downward Pressure on Fees

  12. Overall Conclusion (DCA Provider’s Perspective) • Tightening and Crystallising what already exists: • Personalising Care & Support Planning including Requirement to be Flexible • Protecting Adults from Abuse & Neglect • Ratings • Opportunity & Political Will to Drive through the Holistic Approach to Care that we have been Striving for

  13. Thank You Colin Horne colin.horne@carebyus.com

More Related