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Sailing in the same direction

Sailing in the same direction. MNZs approach to Information Management. Nicole Brown, Simon Caseley Aug, 2014. C urrent state 2013. 200 staff, 12 sites, rescue-regulatory-response role, 70% levy-funded. Challenges: Partial & duplicated data sets, no master sets identified

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Sailing in the same direction

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  1. Sailing in the same direction MNZs approach to Information Management Nicole Brown, Simon Caseley Aug, 2014

  2. Current state 2013 200 staff, 12 sites, rescue-regulatory-response role, 70% levy-funded • Challenges: • Partial & duplicated data sets, no master sets identified • No org-wide IM governance in place • Ambiguous legal definitions, IM policies and proceduresnot up-to-date, known, used • Inconsistent ownership and stewardship of data repositories • Culture of distrust, frustration, technology seen as saviour • Infrastructure problems; low disaster recovery, or high availability, bespoke, old systems leaving us vulnerable • Opportunities: • Strong CE support for IM • OCE function – tasked with IM • Small agency • Organisational appetite for change following Rena

  3. GPS – positioned IM at the centre Performance Information MNZ’s Strategic Direction How are we going - what's our external impact & internal performance like? What are we doing and why? OCE leads Set the parameters for improving how we manage our information

  4. Key steps for us • Scope MNZs information needs – 3 ways • Workshops – with all business groups • SOI performance indicators, 6 year focus • operational performance information – (SPE) annual • Map info and data repositories – 2 ways • People and paper-based, not a digital process, • Build mandate, commitment, but manage expectations • keep IM at the centre, leverage organisational goals, ‘taglines’, language etc • Ongoing education Develop ‘ideal’ IM road map, then plot bau work • Plan change, and reveal IM activity across organisation to help ‘align’ • Combine IM roadmap with refreshed ICT roadmap

  5. What we’ve achieved so far • IM strategy = strategic initiative in our SOI • Clear links to goals, awareness and appetite for improvement • Governance group established • Representing business, (CEO, OCE, Coms, IT, Policy, Intelligence & Planning,Response, Standards) meeting monthly • Integrated IM model & vision • Educating governance group, senior leadership and staff • Draft IM-ICT Roadmap • Direction for IM projects and better visibility of current BAU, monitoring in future • ICT = stabilise underlying infrastructure and applications • Set of organisational ‘Intelligence Needs’ • Using to assessing and review current and future IM needs

  6. Challenges ahead • IM capacity and capability • No dedicated IM ‘function’ • Fiscal constraints • Maintaining internal integration & focus • Phasing planning and delivery of IM projects • Leveraging appetite for change while managing expectations

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