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noi12.co/OnyC98. Phonebanking & canvassing. Trainers: Marlon Marshall, Obama for America Tahir Duckett, Working America Facilitated By: Hope Wood, NOI. Introductions. NOI O n Demand Me & You Norms. FOLLOWING THE LAW. Elections.neworganizing.com. FOLLOWING THE LAW. www.afj.org.
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Phonebanking & canvassing Trainers: Marlon Marshall, Obama for America Tahir Duckett, Working America Facilitated By: Hope Wood, NOI
Introductions NOI On Demand Me & You Norms
FOLLOWING THE LAW Elections.neworganizing.com
FOLLOWING THE LAW www.afj.org
Marlon Marshall Deputy National Field Director Obama for America Tahir Duckett Deputy National Field Director Working America
Why direct voter contact? • Building your voter contact program • Setting program goals & metrics • Creating a voter contact schedule • Developing scripts • Organizing great voter contact events • Managing your voter contact program • Q & A
Why Direct Voter Contact? • Identify supporters • Close the gap • Build organization • Shape the conversation
Why Direct Voter Contact? • Best way to engage voters. • Canvassing - most effective • Phone banking - larger numbers in shorter time • Useful for a variety of campaign purposes
PROGRAM math Step 1: Vote Goal Step 2: Supporter ID Goal Step 3: Contact Goal Step 4: Attempts Goal Step 5: Shift Goal Shift 6: Recruitment Goal
STEPs 1-6: From your Vote goal to your Volunteer Recruitment goal Watch Monday and yesterday’s webinar at www.neworganizing.com/toolbox
Metrics for Voter Contact ActionS • Attempts • Contacts • Support score • 1to 5 • Vote commitment • Yes/No/Maybe • Vote method • Early Vote/Vote By Mail/EDay • Volunteer • Yes/No/Maybe
2. Creating a voter contact schedule
SCRIPTS = text + codes Hi, is this __(voter name)__? My name is ____ and I’m volunteering with ____ campaign.
SCRIPT CODES PART 1: NO RESPONSE Left Message Not Home Wrong number/address Deceased Refused Inaccessible
SCRIPT CODES PART 2: CONVERSATION Support Score, 1-5 Will vote (Y/N/M) How (Early/VBM/EDay) Volunteer (Y/N/M) Activist Codes
SCRIPT TEXT Why are you contacting them? Develop unique scripts for each universe VOL VR P GOTV
SCRIPT TEXT 4Cs Connection Context Commitment Catapult
SCRIPT TEXT • CONNECTION Hi, is this (voter)? I’m (your name) and I’m volunteering with (your campaign) in (name of your town). How are you today? (OPTIONAL: I’m (your name) and we’re out in the community talking about the election on Tues., Nov. 6.)
SCRIPT TEXT 2. CONTEXT What do you care most about in this election? (Listen!) Why is that most important to you? (Engage!)
SCRIPT TEXT: Candidate, PAC or c4 3. COMMITMENT Who do you plan to vote for in the election on Tuesday, Nov. 6? (Support score: 1-5) Have you decided if you will vote in this election? (yes/no/maybe)
SCRIPT TEXT: c3 3. COMMITMENT How do you plan to vote on Proposition ____________ in the election on Tuesday, November 6? (Support score: 1-5) Have you decided if you will vote in this election? (yes/no/maybe)
SCRIPT TEXT 3. COMMITMENT I’m calling because I also care about (their issue) and I think we have a chance to change things.(Provide 2-3 brief campaign talking points on particular issues.)
SCRIPT TEXT 4. CATAPULT • That’s great! We expect a lot of people to vote this year—thank you for joining us! • Have you decided if you’ll vote early, vote by mail or vote on Election Day? • Your polling location is at ________. Do you have a plan to get there? Do you need a ride? • We’re having a great time talking with voters. Would you like to join us to volunteer in your neighborhood? (ACTIVATE)
SCRIPT TIPS YES NO
TEAMWORK MAKES THE DREAM WORK Team Coordinator Phone Bank Coordinator Canvass Coordinator Data Coordinator Volunteer Coordinator
WHERE? Supporter’s Home Union hall Lawyer’s or Dr’soffice Funeral home Coffee shop
WHAT To LOOK FOR Phone lines Cell coverage Donated cell phones Computers (ideal) Chairs & tables Easy access Parking Easy access Parking Shade/shelter Bathrooms
POST YOUR EVENT Day Time Address What to bring
RECRUIT VOLUNTEERS Check out last week’s webinar for more on Vounteer Recruitment & Training http://neworganizing.com/content/toolbox/volunteer-recruitment-capacity
PREPARE MATERIALS: Phone bank 1. Volunteer Sign-in Sheet 2. Phone Bank Packets -Script -Call lists -Tally sheet -Talking points -Pens 3. Phones & chargers 4. Water & snacks
PREPARE MATERIALS: Canvass 1. Volunteer Sign-in Sheet 2. Canvass Packets -Script -Voter lists -Literature -Pledge cards -Tally sheet -Talking points -Pens -Rain Sheets -Clipboards 3. Phones & chargers 4. Water & snacks
A Note on Lists & TURF -Walkable turf
A Note on Lists & TURF -Legible lists. -Useful codes
SAMPLE AGENDA • Welcome & Build community • Share campaign strategy and goals • Hot News, Hot Nights • Train for Action • Role-Play! • Take ACTION (get on phones or hit the streets!) • Tally up • Debrief & Celebrate • What worked tonight? What didn’t? • Recruit to next action • Enter Data
Phones+Doors - 6 Quick TIps • KISS and PACE • But be yourself—don’t rush, and have conversations, not mini-lectures. • Tally throughout the action.
Phones+Doors 6 Quick Tips 4. Persuade, then ask for the vote 5. Same Day data entry 6. Empower volunteers to give feedback, and use it!