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Today, Barut Hotels are a giant army of happiness with over 3000 professional employees. Who could estimate the magnitude of our family with over 250,000 guests visiting every year and the ratio of almost half of them being returning guests!
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baruthotels.com President - Barut Hotels Dear friends of Barut, With an understanding of sustainable tourism and high-quality service, in 1971 we embarked on a mission of being a leading FAMILY that focuses on happy guests- happy employees, who is attached to its traditions and open to innovations. Barut Group started working for Turkish tourism with its 36- room Cennet Hotel in Side, Manavgat and I have strived ever since with my colleagues, who I consider each one to be a brother and sister to me, to become a brand which is known and preferred by the whole world. This challenging road we set off on years ago still continues to grow today with a new concept and more employees and stakeholders in the sector. Today, withour 12 hotels and industrial laundrette, we’ve offered our ever-increasing services to close to 7,000,000 visitors. Barut Group continues to display its corporate structure, shaped with the understanding of “reliable and high-quality service”, with focus on guest and staff satisfaction and the traditions of being a family company in its facilities which respects nature. With a mission to become one of the leading establishments of the tourism sector, we believe that the only way to grow with an understanding of new initiatives and ideas goes through development and innovation. As an expert in the tourism sector, we, Barut Group, will continue to create values for our country by staying true to our own values. With love and respect,
baruthotels.com BARUT HOTELS POLICY Our hotels’ primary objective is to give premium quality service by valuing guest satisfaction above everything. In line with this objective: Legal Regulations Barut Hotels are committed to compliance with the legal regulations concerning all products and service process as a principle. Employee Safety and Investing in Human Resources Our staff is our most valuable asset. To minimize the risks and to prevent occupational accidents that might endanger our staff and business partners’ well-being and safety, continuous improvements are being made and latest technology is used. Training our staff, preserving human rights and providing equal rights without discriminating any religion, language or race differentials among the staff are our essential principles. Guest Satisfaction – Guest Safety – Guest Orientation Our guests are our reason for being. To follow up on our guests’ complaints and to turn the complaints into opportunities by resolving and informing our guests on the issue are our primary morals. Respecting the Environment Using natural resources in the most efficient way, preventing pollution and protecting the environment, minimizing waste and recycling are our main targets. Energy Saving Barut Hotels pride themselves in the most efficient use of energy resources and continuous improvement of energy efficiency. Food Safety – Hygiene It is our main principle to implement a food safety system throughout the food chain to provide high-quality products that are compliant with food safety policies, to make continuous improvements, and to prioritize hygiene requirements in all of our hotels.
Our Investors and Business Partners We work to provide service with optimum costs that are better than our competitors’, by determining the expectations and requirements of our investor, who gives employees a peaceful and safe working environment, and our business partners, who share the same goals as we do. Supporting the Local Economy and Sustainable Purchasing Practices We are aware of our contribution to the local economy. Thus, 95% of our providers and goods are local. For sustainable tourism, we purchase energy-, water- and waste-efficient, eco-friendly products and services. Child Abuse and Harassment We believe that everyone should bear responsibility for children protection. We know that it is extremely important to keep child welfare and protection of children from all kinds of harm; also we know that our main duty is, to protect all children we are related to from physical and mental harassment. Competing in both national and international markets according to these principles, our hotels always show the determination needed to be a leader, and we are constantly developing and providing the resources required for this.