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A New Generation of Network Fax Servers for Business and Enterprise. Castelle FaxPress Premier & Enterprise. Contacts. Support Contacts. Pre-Sales Support. Technical Support. Darin McGinnes Phone: (408) 852-8065 Fax: (408) 852-8165 dmcginnes@castelle.com.
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A New Generation of Network Fax Servers for Business and Enterprise Castelle FaxPress Premier & Enterprise
Contacts Support Contacts Pre-Sales Support Technical Support Darin McGinnes Phone: (408) 852-8065Fax: (408) 852-8165dmcginnes@castelle.com Phone: (408) 852-8080support@castelle.com sdk@castelle.com Darius Rike Phone: (408) 852-8016Fax: (408) 852-8116 drike@castelle.com
Sending Faxes 4 typical ways users can send faxes: • Sending faxes using desktop client • Sending faxes using print to fax function • Sending faxes via email • Sending faxes using scanner or MFP
Sending Faxes FaxPress Plus Client Castelle Windows application for Users and Administrators • Send and receive faxes from desktop • Create and manage phone books and cover pages • Configure FaxPress server and user settings • View transaction logs and run fax reports
Sending Faxes Initiate sending a fax using Compose Fax Button
Sending Faxes Send Fax dialog box • Use fax tab to: • Input recipient numbers, subject and message • Choose recipients from phone books or Outlook contacts • Choose cover page • Save message as favorite for later faxing
Sending Faxes Attach documents you want to fax • Use Attachments tab to: • Browse for documents you want to fax • Conveniently save attachment as favorite for later faxing
Sending Faxes Change send option parameters • Use Options tab to: • Set Delivery parameters • Set Bill back parameters • Set Dialing parameters • Set Print confirmation settings
Sending Faxes Print to Fax Function • Allows user to directly fax from application • User selects Castelle FaxPress Printer • Supports most applications that have print functionality • Users can “accumulate” different documents as one fax job
Sending Faxes Print to Fax Function • Send Fax dialog box will appear once user prints to FaxPress print driver • FaxPress Login screen may appear – This depends on how FaxPress is configured
Sending Faxes Sending Faxes through Email • User can send faxes right from their email client • Alleviates the need to learn a new application • Messages need to be fax addressed • User attaches documents to fax out
Sending Faxes Sending Faxes through Email For Outlook / Exchange environments: • Users can send to Outlook Contacts using Business Fax entries • User can address fax manually as: [Fax: Name@Number]
Sending Faxes Sending Faxes through Email For SMTP email environments: • User addresses fax as: number@fax.yourdomain.com • User can save as 2nd email address in address book
Sending Faxes Sending Faxes via MFP/Scanner • FaxPress can natively integrate with a number of MFP & scanner devices • Allows a convenient way of faxing hard copy • Users fax right from the User Interface of the MFP
Receiving Faxes 3 typical ways users can receive faxes: • Incoming faxes received in desktop client • Incoming fax notifications received via email • Incoming faxes are automatically printed
Receiving Faxes Incoming Fax Queue • User checks incoming fax queue for new faxes • Fax preview automatically views fax • User can also double click fax to view • Incoming fax can be viewed as TIFF or PDF
Receiving Faxes Receiving Faxes in email • Incoming fax notifications are received in users inbox • Fax can be attached as either TIFF or PDF
Receiving Faxes Incoming Faxes Automatically Printed • FaxPress can automatically print incoming faxes • Outgoing fax notifications can also be printed
Fax Notifications • Notifications via email • FaxAlert – system tray utility
Fax Notifications Fax Notifications via Email • User can be notified if the fax was successfully sent or failed • User can receive notification regardless on how they sent the fax • The fax image can be attached as TIFF or PDF
Fax Notifications FaxAlert System Tray Utility • User runs FaxAlert in system tray • System tray icon “lights up” when notices received • Lists notifications for incoming and outgoing faxes
Managing Faxes • Incoming and outgoing fax queues • Personal folders
Managing Faxes Incoming Fax Queue • User can manage incoming faxes using client • Faxes can be: viewed, saved, printed, deleted, resent, routed and emailed • Can view properties for each fax
Managing Faxes Outgoing Fax Queue • Lists outgoing faxes of user • Active Jobs have red paper airplane Icon • Successfully sent fax has check mark icon • User can right-click fax for more options
Managing Faxes Outgoing Fax Queue • User can manage outgoing faxes using client • Faxes can be: viewed, saved, resent, printed, deleted, held, emailed, approved, re-prioritized • Can view properties for each fax
Managing Faxes Personal Folders • Lets users create and save information for personal use • Information stored under “My Faxes” folder on clients workstation • Can save faxes, favorite documents, favorite messages, and cover page templates
Using Phone books • Accessing phone books in client • Creating and Managing Personal Phone books
Using Phone books Phone books Folder • Users have access to different types of phone books • Corporate Phone Books cannot be modified by user • Local Phone Books located on user’s workstation
Using Phone books Adding Recipients to Personal Phonebook User can easily add recipients and groups to personal phonebook • Information stored on FaxPress server
Personal Phone books Choosing Recipients • User can choose recipients from phone books when sending a fax • User can create recipient on the fly when composing a fax
FaxPress Plus Web Client • A web based alternative for the FaxPress Plus “Thick” client • Can be used over Corporate Intranet or configured to be used over the Internet • Parallels what users can do in the “Thick Client”
FaxPress Plus Web Client FaxPress Plus Web Client
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