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The Antecedents of Internal Auditors’ Adoption of Continuous Auditing Technology: Exploring UTAUT in an Organizational Context. Ray Henrickson CA●IT, CA●CISA VP Information Systems and Technology Audit The Bank of Nova Scotia. Background. System environment Complex, integrated systems
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The Antecedents of Internal Auditors’ Adoption of Continuous Auditing Technology: Exploring UTAUT in an Organizational Context Ray Henrickson CA●IT, CA●CISA VP Information Systems and Technology Audit The Bank of Nova Scotia
Background • System environment • Complex, integrated systems • Millions of financial transactions a day • +1,000 systems • Thousands of changes per year • Total prohibition to access PROD • Comprehensive and mature user controls • Extensive use of end user computing for MIS • Audit environment • Limited audit resources • Deep and varied technical and business skills • Extensive collaboration with IT and business units
CA in My Environment • Work with IT and business areas to develop and implement continuous “auditing” that is executed by them • Transaction level – online payments verification • System level – cyclical verification of changes • Process level – cyclical end point security scans • Each of the determinants is important but not equally at the same time • Key moderator = risk
Why “This puzzling lag …” • Why isn’t continuous auditing the norm? • Doesn’t answer the question directly • Tested several hypotheses related to the adoption of CA through analysis of relationships among select determinants and moderators based on Unified Theory of Acceptance and Use of Technology (UTAUT)
Two Sets of Conclusions • Likelihood of adoption is greater if: • The technology is easy to use • Superior instructs to implement • The auditor chooses to obey • No relationship with: • Usefulness and performance expectations • Availability of supporting tools or organization
Revised Conclusion • Likelihood of adoption is greater if: • The technology is easy to use • Few organizational or technical infrastructure barriers • No relationship with : • usefulness and performance expectations • Influence of superiors • Willingness to implement
Additional Observations • #1 Benefit of CA was accuracy, not timeliness • #1 Focus of CA was for fraud
To This Practitioner … • Both conclusions appear reasonable and well supported with analysis although unexpected • Not able to concur or disagree because not enough context provided
Issue – Survey Population • Institute of Management Accountants • Not auditors • Low response rate • 2.33 % • Limited respondent detail • Industry/business sector • Size/maturity of audit department • Uses for continuous auditing techniques • Why continuous auditing needed • One time or programmatic implementation • Decision to stop continuous auditing • Influence of risk assessment
Issue – Jargon • Continuous what? • Continuous auditing • Continuous control assessment • Continuous risk assessment • Continuous monitoring • What is “continuous”? • Frequency of execution – short audit cycle • Timeliness of execution – real or near real time • Point of execution – close to evidence creation
Issue - Methods • Type of technique • Embedded audit module • Independent review of data files/copies • Analysis of reports • Type of technology • Desktop technology – Access, Excel • Audit software – ACL, IDEA • Custom developed applications • Embedded functionality of vendor package • Special purpose analytical software
Issue –Control Variable • Replace UTAUT control variables Gender, Age and Experience with Annual Sales • Implied bias towards financial transaction integrity • Could consider audit-related variables such as: • Internal Audit annual budget • Size of Audit Department • Volume/complexity of transactions
But, Is the Premise Valid? • Implies new use of stand alone automated checking of transaction qualities • Reflects a “gotcha” objective – fraud, malice, error • Implied bias towards financial transaction integrity • Is there a definition issue? • Is there an expectation gap? • Is research too narrowly focused
Today’s Reality • Many mature or modern systems now include embedded control functionality that can be optionally enabled • MIS – performance metrics • Reports of discrepancies • Posting to suspense accounts • Built in checks – auto balancing • There may be greater deployment of continuous auditing in organizations than recognized in literature
Alternate Premise • Relate to how and how often the enterprise checks or verifies its automated events, transactions, or data in order to proved an opinion on its desired qualities • Maybe CA is not needed • Maybe CA is useful only for specific cases • Maybe CA is already pervasive
Future Research • Follow up to see if the respondents realized their plans for future implementation • Where have CA techniques been most successfully applied and why • Why CA initiatives fail to continue
Value of the Work • Most suitable for IS Assurance academics • Might be useful for standard setting or professional practice bodies such as IIA, ISACA, CICA, AICPA • Limited practical application