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Reconfiguring Access: Issues for Transport Users, Providers, and e-Researchers. William Dutton Oxford Internet Institute (OII) University of Oxford www.ox.ac.uk. Presentation for the 8th International Conference on Survey Methods in Transport, Annecy, France, 25-31 May 2008.
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Reconfiguring Access:Issues for Transport Users, Providers, and e-Researchers William Dutton Oxford Internet Institute (OII) University of Oxford www.ox.ac.uk Presentation for the 8th International Conference on Survey Methods in Transport, Annecy, France, 25-31 May 2008.
Reconfiguring Access: Relevance to Transport Survey Researchers • Transport Users and Providers: • Reshaping the Industry • The Emergence of a 5th Estate 2. Transport Researchers • Advances in e-Research • Certainty Trough or Experience Technology
Oxford Internet Surveys • 2003, 2005 and 2007 (next in 2009) • Cross-sectional Surveys versus Panels • Multi-Stage Probability Sample • England, Scotland & Wales • Respondents: 14 years and older • Face-to-face Interviews • Sponsorship from Hefce, AOL, BT, British Library, Cisco, Ofcom, Wanadoo (Orange), Talisma • Embedded with World Internet Project
Diffusion of the Internet in Britain 2003-2007
Trust in Media, UK, 2007 (Reliability of Information)
Digital Divides: Income and Internet Use OxIS 2005: N=2,185; OxIS 2007: N=2,350
Internet Uses - Factors • Civic Participation: joined civic organisation, contacted a politician, signed a petition. • Entertainment: downloaded music, videos, participated in chat rooms. • E-Government: get information about Local Council services, get information about Central Government services, to pay for a tax. • Learning: getting information for school related projects, distance learning. • Social Network: posted messages or pictures online, created a profile in a social network site. • News-Information: Looking for news, social events, health information. • Finance: using bank online services, paying bills. • Shopping: getting information about a product or service, buying a product or service. • Diary: Write a Blog, maintain a personal website. • Travel: making travel plans or reservations. • Person to person Network: sending or getting jokes, send attachment with your email. • Fact Checking: find or check a fact, look up the definition of a word
Explaining Internet Use for Travel Where did you start using the Internet 0.04* Ability to use the Internet 0.31 Age 0.02* Gender 0.43 Marital Status 0.00** 0.00** Life Stage Travel Planning Online 0.74 Household Income 0.33 0.47 Disability 0.34 Social Grade 0.00** Ethnicity 0.06 Years using the Internet Frequency of Internet Use
Who uses the Internet for making Travel plans? + - Internet Café, at another person’s home, at home, at work Public library, at School/At university Where did you start using the Internet Age 18-35 years, 35-55 years 14-17 years, 65+ Living together with a partner, Married Single, Divorced or separated Marital Status Employed, Retired Student, Unemployed/Other Life Stage < 6 months, Between 6 months and 1 year > 5 years Years using the Internet
The Fourth and Fifth Estates • Press in the 18th Century -- the Fourth Estate • Internet in the 21st -- enabling a Fifth Estate Enabling people to network with other individuals and with information, services and technical resources in ways that support social accountability in business and industry, government, politics, and other sectors.
Alternative Conceptions • Public Sphere (Habermas) • Information Commons • Space of Flows (Castells) • Engineered Information Space (Berners-Lee) • Fifth Estate
Networked Institutions v Networked Individuals • Networked Institutions, such as in e-Health, on- line travel services to complement agencies • Networked Individuals of the Fifth Estate: • going to the Internet for health and medical information, or travel information • collaborative network organizations, such as physicians via Sermo, or transport survey researchers
Arenas Shaped by 5th Estate • Travel and Transport • Governance and Democracy • Press and Media • Business and Commerce • Work and the Organization • Education • Research
Threats to the Fifth Estate • 1st Estate: Clergy -- today’s public intellectual: ‘Culture of Amateurism’ • 2nd Estate: Nobility -- economic elites, ‘Edison’s of the Digital Age’ • 3rd Estate: Commons -- Government: Internet Filtering, Regulation • 4th Estate: Press -- Co-opting, Imitating, Competing • The Mob -- Malicious Use of the Internet, Undermining Trust and Confidence
Evidence: A Pattern of Findings • Non-Trivial -- Central but Divided Infrastructure • Enabling Networked Individuals • Space of Flows: Not Dependent on Universal Access • Trust in an Experience Technology • Institutional Arenas and the Fifth Estate • Threats to the Fifth Estate The Emergence of a Fifth Estate
Reconfiguring Access: Relevance to Transport Survey Researchers • Transport Users and Providers: • Reshaping the Industry • The Emergence of a 5th Estate 2. Transport Researchers • Advances in e-Research • Certainty Trough or Experience Technology
The Diffusion of e-Research:Participants, Spectators and the Disengaged Oxford e-Social Science Node of UK National Centre for eSocial Science Case Studies of e-Science: Legal, Ethical, Social Issues Survey on Awareness of e-Social Science
Reconfiguring Access: • Enabling New Forms of Social Accountability and Collaborative Network Organizations (a Fifth Estate) • Experience Shaping the Diffusion of e-Research and the Internet
Reconfiguring Access:Issues for Transport Users, Providers, and e-Researchers William Dutton Oxford Internet Institute (OII) University of Oxford www.ox.ac.uk Presentation for the 8th International Conference on Survey Methods in Transport, Annecy, France, 25-31 May 2008.
