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This article explores how YUM! Brands implemented AP automation, resulting in operational efficiency, enhanced reporting capabilities, and increased invoice visibility. Learn about their top 10 benefits and the value added by internet invoicing.
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10 Things YUM! Brands Gained by Implementing AP Automation Dave Lowe – YUM! Brands May 2014
A Little About Yum! Brands • Annual revenue of approximately $13B • Process 1.1+ million invoices annually • Largest restaurant company in the world • 39,000+ units around the globe
Internet Invoicing at Yum! Brands • Primary driver for implementation • Elimination of paper invoices • iPayables platform in place since January, 2011 • 4,600 vendors activated • $664+ million processed through system
Yum!’s Top 10 from Implementing #10 ELECTRONIC APPROVAL
#8 VENDOR PORTAL • 24/7 vendor visibility • Allows vendors to effectively manage their business • Reduced vendor calls • Down 57% • Vendor support • 100% free to vendors
#5 INVOICE VISIBILITY • Visibility to see as soon as submitted by vendor • No more “I mailed it” • Visibility to see who it is waiting on for action • No more wondering who’s desk it is laying on • Critical for capturing needed accruals • Visibility to see what action was taken • No more “I didn’t do it”, complete transparency
#3 INVOICE TIMELINESS • Increased speed of expense recognition • Elimination of mail • Changes in vendor invoicing behavior • 99%+ receive on time payment
#2 PROCESSING ACCURACY • Significant reduction in the opportunity for processing errors • Most input required by vendor • Processing rules built into the system
#1 WORKFLOW • Previously had no electronic workflow • Decided upon 3 distinct workflows • Store level • Above store • Capital • Workflow is driven by template