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Leadership Principles for Records Managers

Leadership Principles for Records Managers. Roy H. Tryon SCPRA Conference November 3, 2005. Leadership Traits* rather than Principles (or formula)

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Leadership Principles for Records Managers

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  1. Leadership Principles for Records Managers Roy H. Tryon SCPRA Conference November 3, 2005

  2. Leadership Traits* rather than Principles (or formula) *Adapted from Bruce W. Dearstyne, “Leading Information Programs: New Insights for Success,” The Information Management Journal, September/October, 2003, pages 48-54 A Substitution

  3. Leadership and Management How Are They Different in Organizations?

  4. Management Getting Things Done!

  5. Leadership Transformation and Progress

  6. Leadership and Management Complement Each Other & Necessary for Any Effective Organization

  7. Programs Can Be Adequately Managed But Inadequately Led Stagnant, Not Making Progress or Changing with the Times

  8. Leadership A Matter of Highs and Lows only for the Great?

  9. Napoleon Crossing the Alps, 1796-1797

  10. Napoleon Retreats From Moscow, 1812

  11. Leadership How Relevant is this for Records Managers?

  12. RM in Most Organizations Prevailing View: Boring Back Office Stuff Done by Staff Stuck in Outdated Practices that Do Not Add Value

  13. Records Managers Surrounded by Change and Challenges as any other Profession

  14. Leadership for Records Managers (9) Traits rather than Principles or a Leadership Formula It’s a people thing!

  15. #1: Personal Characteristics • Not Flashy • Steadfastness, energy, honesty, integrity • Confident and optimistic about future

  16. #2: Personal Perspective & Distance • Able to step back, take a “balcony view” • Seek out information from other sources Professional conferences Look at change over time Keep in touch with peer programs

  17. #3: Commitment to Program & Work Emotional Intelligence: Able to Inspire & Bring Out the Best in People • Self-awareness • Self management • Social awareness • Organizational awareness • Relationship management

  18. #4: Ability to Inspire Change Help Others Envision What a New Program Will Look Like

  19. #5: Partnering with Customers • So important in this age of digital information • Should be part of every RM job description • Requires time spent understanding others’ needs

  20. #6: Ability to Prepare for a Future You Cannot Predict • Build a highly adaptable program that spots and reacts to significant change • Analyze, seek advice, consider alternatives, make decision (and stick with it!) and… • Communicate(explain, clarify, clear up confusion, keep everyone on course)

  21. #7: Ability to Grow Program A cumulative process, step by step, decision by decision

  22. #8: Analytical Skills • Measuring outcomes and impacts (not input/outputs) For instance, customer satisfaction • Clear goals and key measures

  23. #9: Motivation“The Line Shall Move Forward” Waterloo: June 18, 1815

  24. FINISNow for Something Completely Different

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