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Missing Children & 911

Missing Children & 911. National Center for Missing & Exploited Children. NCMEC Today.

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Missing Children & 911

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  1. Missing Children & 911 National Center for Missing & Exploited Children NYS 911 Coordinators Assn - May 2012

  2. NCMEC Today • Serves as a resource center in providing assistance to parents, children, law enforcement, schools, and the community in searching for and recovering missing children and raising public awareness about ways to help prevent child abductions, molestation, and sexual exploitation • Assists child victims of sexual exploitation and their families • Works with clearinghouses established in all 50 states plus the District of Columbia, Canada, Puerto Rico, and the Netherlands • Branches established in CA, FL, TX, and NY

  3. NCMEC Services • Missing Children Division • Forensic Services Unit • Family Abduction Unit • Amber Alert • Leads Management Software • Project Alert • Team ADAM • Photo Distribution Partners • Case Analysis Division • Special Analysis Unit • Exploited Children Unit • Child Victim Identification Program • External Affairs • NetSmartz • Code Adam Program • Family Advocacy Unit • Training • Disaster Reunification Program. NYS 911 Coordinators Assn - May 2012

  4. Missing Children’s Division • Handled over 162,000 missing children cases • Assisted in the recovery of more than 148,000 missing children • Increased the recovery rate from 66 percent in 1989 to 97.4 percent today

  5. 24-Hour, Toll-Free Call Center • 1-800-THE LOST / 1-800-843-5678 • Operates 24 hours per day, 365 days per year • Has handled more than 2 million calls • Averages 300-400 calls per day • Has access to more than 140 language lines

  6. Call Center

  7. Online advertising • NCMEC has identified more than 120 missing children in various advertisements online * • The majority of those children were viewed on Craigslist (50) followed by Backpage (25) and others • The children range in age from 13-17 years old * As of June, 2011

  8. In-House Agents NCMEC has in-house agents from the • D.H.S. Bureau of Immigration and Customs Enforcement • Federal Bureau of Investigation • U.S. Postal Inspection Service • U.S. Marshals Service • U.S. Secret Service • U.S. Department of State-Diplomatic Security Service (DSS) • D.O.D.- Naval Criminal Investigative Service (NCIS) Army Criminal Investigation Division (CID) Air Force Office of Special Investigations (OSI) • U.S. Department of Education-Office of Inspector General (OIG)

  9. Law-Enforcement & PSAP Training

  10. Local Resources Case Assistance Posters Project Alert/Team Adam Prevention Education Child Safety NetSmartz Internet Safety Community Notification Mandated Reporter Training Code Adam Training Community Displays Child ID/Fingerprinting Child Victim Identification Program Polisseni Law Enforcement Training Center Utica, Buffalo, and Capital Region offices

  11. During 2011 NCMEC/NY Conducted 801 education programs with 124,730 participants Distributed over 377,440 pieces of prevention education literature Coordinated 69 child identification programs with 5,704 children and adults Participated in 16 regional conferences for 2,320 attendees

  12. During 2011 NCMEC/NYDistributed 577,087 posters of missing childrenAssisted in the recovery 1,417 children through poster distribution and case assistance

  13. To schedule an Internet Safety program at your child’s school or a workplace, lunch and learn, please contact: nybranch@ncmec.org NCMEC/NY Rochester (HQ)NCMEC/NY Buffalo 275 Lake Avenue 610 Main St., 2nd Floor Rochester, NY 14608 Buffalo, NY 14202 585-242-0900 716-842-6333 NCMEC/NY Mohawk ValleyNCMEC/NY Capital Region 934 York St. 359 Ballston Ave Utica, NY 13502 Saratoga Springs, NY 12866 315-732-7233 518-812-6833

  14. What is the 911 Partner Program? • Standard for Public Safety Telecommunicators when Responding to Calls of Missing, Abducted, and Sexually Exploited Children. • Review and update existing policies. • Training and Quality Assurance • Utilizing the Checklist for all appropriate calls. (ProQA or flipset) NYS 911 Coordinators Assn - May 2012

  15. Benefits to Becoming a NCMEC 9-1-1 Call Center Partner • Keeping children in your communities safer! • Being better prepared for a call pertaining to a missing or sexually exploited children • Being a leader in your community, state, and the nation. • Access to resources through NCMEC NYS 911 Coordinators Assn - May 2012

  16. Why we choose to become a Partner • Nature and extent of the problem, both nationally and in New York State • Outdated or inadequate policies by both 911 and local law enforcement agencies. • Two Hour Entry into NYSPIN/NCIC • Enhanced ability to comply with accreditation standards. • The NCMEC 911 Partner Program was able to address the deficiencies we found. NYS 911 Coordinators Assn - May 2012

  17. CALEA 6.2.14 “The agency has a written directive concerning handling calls for missing children, including runaway, abandonment, abducted, or other missing status, that include the following: • A policy statement concerning missing or unidentified children; • Criteria for supervisory notification; • Information required for immediate notification of appropriate inter- and intra-agency coordination; • Criteria for activation of AMBER Alert Systems or other public notification; • Responsibilities of call takers, first responders, supervisors, and investigators, and; • Follow-up responsibilities. “ NYS 911 Coordinators Assn - May 2012

  18. Some Laws To Be Aware Of • NYS Executive Law 838 • Missing Children Act (1982) and National Child Assistance Act (1990) • Adam Walsh Protection Act (2006) • Protect Act of 2002 • Suzanne’s Law • National AMBER Alert Program • NYS Campus Safety Act of 1999 NYS 911 Coordinators Assn - May 2012

  19. Our Process • Determined internal need for improvement. • Ongoing communication with NCMEC. • Keep Employees updated during the process. • Buy-in from local Law Enforcement. • Employee Training: On-line or classroom. • Management Training. • Revise internal policies on missing persons and quality assurance. • Implementation. NYS 911 Coordinators Assn - May 2012

  20. NYS 911 Coordinators Assn - May 2012

  21. Standard for Public Safety Telecommunicators when Responding to Calls of Missing, Abducted, and Sexually Exploited Children. (APCO ANS 1.101.2-2010) NYS 911 Coordinators Assn - May 2012

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  27. www.missingkids.com/911 1-800-THE-LOST 911@ncmec.org NYS 911 Coordinators Assn - May 2012

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