Impact 2013

1. Impact 2013

2. Royal Cyber Presentation Team

3. Agenda • Company Overview • Evolving Mobile Landscape Challenges • Addressing core mobile needs with the Royal Cyber Mobilty Solution • Royal Cyber Mobile Solution Offering • Mobile Banking Solution • Mainframe Modernization using IBM Worklight • Royal Cyber Success Stories • Royal Cyber Clients • Next Steps • Questions?

4. Company Overview • Established: • Based in Illinois (USA), serving multiple industries including many Fortune 1000+ companies since 1997 by experienced IT professionals. • To offer cutting edge IT services globally. • Help organizations both in Public and Private sector to improve and modernize their services. • Supplement an organization’s skill set with team augmentation. • On-site resource deployment. • Improved Return-on-Investment (ROI) by taking projects offshore. Achievements: To date, Royal Cyber Inc. has grown into a reputable IT firm not only in USA but also in European, Middle Eastern and South Asian Markets.

5. Why Royal Cyber? • We’ve obtained Smarter Commerce authorization that allows us to be solution providers in the IBM smarter commerce division. Only 11 business partners have achieved this status. • IBM Premier Business Partner for around 10 years and have more than hundreds of satisfied clients all over the world including some well known Fortune 500 companies. • Team of more than 300 highly skilled IT professionals for providing training and consultancy of IBM Websphere, WebSphere Commerce, IBM Middleware, Tivoli, Lotus and Business Analytics solutions. • 10 + years of extensive experience in Websphere Brand solutions. • Offer administration support, implementation and migration services; IBM certified training, support packages and performance improvement packages to make your business more successful.

6. Royal Cyber Global Presence

7. Evolving Mobile Landscape - Challenges • Mobile Development is more expensive than traditional Web App Development: • Which smartphone? Which tablet? Which form factor? •  iOS, Android, Blackberry, Windows Phone •  All of the above.. • Skills? •  Web or native apps? Java or Objective C? Or other? • Maintenance? •  Separate software stacks for each major OS •  Separate applications for each major OS •  How do I keep software current? • Security? •  Encryption? Authentication? •  Response to stolen/lost devices? • Management? •  Can I see my apps? Can I disable them remotely? • Enterprise Integration? •  How do I build cross-channel app? • Since the Mobile field is still evolving, so an enterprise would want to pick a platform that can adapt to the future.

8. Summary of key mobile development challenges Developing for multiple mobile platforms Delivering high quality apps that engage users and meet business objectives • Highly fragmented set of platforms, devices, languages, and tools increases cost and complexity of development and test • Choosing not to support one or more platforms reduces the reach of an application • Poor quality can negatively impact brand image • Bad ratings and comments can cause other users to avoid trying an app Integrating with enterprise systems Meeting accelerated time to market requirements • Recreating instead of leveraging existing business logic increases maintenance costs and risk of inconsistent behavior • Lack of ready back-end services slows front-end development and increases potential for last minute integration issues • Hand-off errors and delays between teams slows progress and responsiveness to features and fixes • Misalignment of stakeholders results in late rework and increased cycle times

9. Mobile has exploded In 5 years, 80% of the world population will have of the current global population with have a mobile device... significantly narrowing the digital divide IBM 5in5 10 Billionmobile connected devices by 2020 The economist “Tablets arenot replacingmobile phones or computers...they are supplementing a multi device diet... ...the rise of the “digital omnivore” – consumers who now go about their days engagingseamlesslythrough multiple onlinetouchpoints. “

10. One of the CIOs top priorities Most important visionary plan elements of the next 3 to 5 years Business Intelligence and analytics 83% 83% Mobility solutions 74% 68% Virtualization 68% Cloud computing 75% 60% Business process management 33% 60% Risk management and compliance 64% 58% Self-service portals 71% 57% Collaboration and Social Networking 66% 2009 2011 55% 54% Source: 2011 CIO Study, Q12: “Which visionary plans do you have to increase competitiveness over the next 3 to 5 years?”(n=3,018)

11. Mobile Challenges

12. Royal Cyber comprehensive mobility Solution offers Extend & Transform Build & Connect Extendexisting business capabilities to mobile devices Transformthe business by creating new opportunities Buildmobile applications Connect to, and runbackend systems in support of mobile Manage & Secure Managemobile devices, services and applications Securemy mobile business

15. Build, connect, manage and secure your mobile enterprise IBM Mobile Foundation Includes • IBM Worklight • IBM WebSphere Cast Iron • IBM Endpoint Manager for Mobile Devices IBM Mobile Foundation Plus New Services Offering • IBM Software Services for Mobile Foundation

16. Delivering for multiple mobile platforms IBM Worklight Client Challenge Fast and cost-effective development, integration and management of rich, cross-platform mobile applications Using standards-based technologies and tools and delivering an enterprise-grade services layer that meets the needs of mobile employees and customers Key Capabilities Mobile optimized middleware • Open approach to 3rd-party integration • Mix native and HTML • Strong authentication framework • Encrypted offline availability • Enterprise back-end connectivity • Unified push notifications • Data collection for analytics • Direct updates and remote disablement • Packaged runtime skins Worklight is not only about mobile app UI creation! It is a full mobile middleware

17. Architecture

18. Challenge 1: Fragmentation and developing for multiple mobile platforms • Several major platforms with their own • Tools • Languages, APIs, and programming models • App stores • Ecosystems • Fragmentation within platforms, including • Physical device differences • Version incompatibilities • Vendor customizations • And this market is moving very fast – new things are introduced • all the time • Worklight addresses this challenge by supporting an open, hybrid mobile application architecture Apple iPhone, iPad Windows Mobile BlackBerry Android

19. Challenge 2: Design and functional quality are both critical to the success of a mobile application • Customers now know better – they know what good user experience is and they demand it • Business-to-Consumer (B2C) applications • Line of Business wants these applications to improve customer satisfaction, drive customer engagement and loyalty • These apps are the new faces of the business • User experience is key to brand perception • Business-to-Employee (B2E) applications • Increase worker productivity, improve responsiveness and decision making speed • Poor user experience directly compromises the value of the application

20. Ensuring high app quality – both design and functional Integrated requirements, planning, and quality management with Rational Requirements Composer and Rational Quality Manager Client Challenge Delivering apps that align with business goals and are perceived as high quality – both from a user experience and functional point of view. Key Capabilities • End-to-end integration across the development lifecycle, including design and test phases • UI sketching and storyboarding • Design requirements management • Collaborative reviews and approvals • Test plan optimization to minimize number of tests required to be executed • Integration with mobile “Device-cloud” testing services (e.g. DeviceAnywhere and Perfecto Mobile) and automated testing Mobile Device Cloud

21. Mobile UI JEE Services Challenge 3: Integrating with existing systems • Mobile applications need to connect to enterprise back-end data and services • Existing programs and services may need to be refactored to be made mobile-consumable • Mobile-optimized services have different characteristics than traditional web services (payload size, incremental data access, etc) • Mobile application development lifecycle needs to bridge the multiple teams responsible for different parts of the mobile application • Testing multi-tiered mobile applications can be slowed due to: • All integrations with back-end must be available to test entire app through the UI • Test environments are expensive, difficult and time consuming to configure • Difficult and time consuming to isolate defect root cause • Agile methodologies need fast iterations but testing delays are becoming a bottleneck Mainframe EGL Database

22. Rational IDEs with IBM Worklight Design, code, build, test, and deploy mobile apps that run on a wide variety of mobile platforms; extend existing back-end services and data to mobile apps Integrated multi-platform development environments Construct, debug, and test mobile UIs Refactor and extend existing logic on enterprise platforms (System z, Power) as mobile-consumable services IBM Worklight 5.0 is now included in the following IDEs (for development purposes only): • Rational Application Developer v8.5 • Rational Software Architect v8.5 • Rational Developer for zEnterprise v8.5 • Rational Developer for Power Systems v8.5

23. Rational Developer for System z IBM Worklight Studio with Rational Developer for zEnterprise • Built on Eclipse • Common tool set for end to end development • Build, preview, and deploy within the IDE • Mobile simulator (for unit test) • End-to-end debug • Integrate with third-party SDKs (e.g. Android Development Tools) Development Business Design Code Test Deploy Test COBOL WL Adapters Java Native App with HTML, JS, CSS WebSphere Application Server with IBM Worklight Server System z Mobile

24. System z CICS TS CICS Web Service Runtime MORT Internet / Intranet Distributed (Windows, Linux, Linux on z) Worklight Server WebSphere Application Server Adapter Mobilizing mainframe using RDz and Worklight integration Invoking a CICS transaction on System z from a Worklight-created native mobile app through a Worklight adapter SOAP over HTTP JSON over HTTP

25. Open Lifecycle Integration Platform Aligning teams across the development lifecycle Collaborative Lifecycle Management, Rational IDEs, and Worklight Client Challenge Mobile apps are typically multi-tiered and require collaboration between multiple teams, including teams responsible for design, development, test, and deployment Construct, debug, and test mobile UIs Refactor and extend existing logicas mobile-consumable services Key Capabilities • Common, integrated tool set across all phases of development and components of the mobile solution • Integration with Worklight Studio to ensure developers have access to plans, tasks, builds, and code from within their development IDE • Traceability across the entire mobile application development lifecycle – all teams are aware of changes (for example, a changing requirement) Development Business Design Code Test Deploy Test Traceability acrossthe entire development lifecycle • End-to-end Lifecycle Management for Mobile Application Development

26. Developer Build SCM Accelerating build and deployment time Orchestrating native mobile app builds with Rational Team Concert Mobile devices & emulators Studio Team Concert Client RTC build engine and Worklight mobile build utility provide a controlled build environment for mobile apps – both native and hybrid Team repository of apps executables, logfiles sources App stores iOSSDK Builder RIMSDK AndroidSDK

27. Improve engagement with exceptional mobile app and web experiences Royal Cyber Mobile Solutions Client Challenge • Activate the workforce to improve productivity and unleash innovation anywhere. • Delight customers—wherever they engage—to increase loyalty, advocacy and revenue. Royal Cyber mobilty solutions for social business A comprehensive portfolio of mobile solutions for social business and web experiences. Key Capabilities • Mobile solutions for social business: • Push email, calendar, contacts, to do items • Social software for access to your • professional network • Presence, IM chat and telephony • Online meetings • Business document viewer • Development tools for multichannel web • experiences and Domino mobile apps – extending the IBM MobileFirst platform • Device-appropriate interfaces for the leading mobile devices • Apple®, Google Android, Research In Motion® BlackBerry®, Nokia

28. How to Get Started

29. Enormous opportunities for our clients … ? Business to Employee ? ? • Increase worker productivity • Improve processing times • Extend existing applications to mobile workers and customers • Increase employee and business partner responsiveness and decisions • Resolve internal IT issues faster • Reduce personnel cost utilizing personal devices • What B2E or B2C initiatives are you planning? Why? • To support these business initiatives, what projects or products will you be building that require mobile applications? Business to Consumer • Improve customer satisfaction • Build deeper engagement and loyalty • Increase sales with personalized offers • Streamline customer service • Differentiate from competition • Improve brand perception • Create deeper insight into customer buying behavior for up sell and cross sell

30. Three ways to get started with Royal Cyber Mobile Solution 1 Learn more about our mobile apps and solutions for social businesswww.royalcyber.com 2 • Learn more about RC MobileFirst: • ibm.com/mobilefirst • twitter.com/IBMMobile (#IBMMobile) • facebook.com/IBMMobile 3 Talk with our Royal Cyber representative or Business Partner about workshops to identify the best next actions for your enterprise Business Value Assessment Accelerate Business Adoption Social Business AGENDA

31. Royal Cyber helps you meet the growing demand of customer’s mobile banking needs and helps you better achieve ROI with IBM Worklight.

32. Mobile CardApp User’s Cards Alert Management Membership Rewards Card Options Customer Feedback Card Summary Customer Services Transactions History

33. Royal Cyber Support Packages Silver Package - Quality Assurance - Web Server Support - Application Server Support - Commerce Server Support • Gold Package • - Quality Assurance • - Web Server Support • - Application Server Support • - Commerce Server Support • - DB2 • - Search Server Support • Platinum • -Quality Assurance • - Web Server Support • - Application Server Support • - Commerce Server Support • - DB2 • - Search Server Support • - Load Testing and • Performance Tuning • - Migration Support

34. Royal Cyber Service Agreement

35. Success Stories

36. Case study • The Client : • HD Supply is a leading industrial distribution company in North America with more than 80 year experience. Company provides a wide range of products and services to professional customers in the infrastructure & energy maintenance, repair & improvement and specialty construction markets. • Business Need: • WebSphere Commerce, White Cap back end systems and Error Management Systems (EML). • New application development on top of IBM WebSphere Message Broker. • 24/7 availability of the system . • Solution: • Message Broker 8.0 for standard and non-standards based applications and services. • Used WebSpher MQ and WMB to accept request from WebSphere Commerce and then interact with White Cap back end to provide decoupling. • Used the Jsch API over the compute nodes to perform connection between WebSphere message broker and commerce. • Used file nodes to transfer files from WebSphere Broker to WebSphere Commerce. • Send status notification from Message Broker to EML framework.

37. HD Supply (Message Broker 8.0)

38. Case study Client Profile : Presently Al-Yousifi sells almost every category of consumer products manufactured by Panasonic and Consumer Electronics of well-respected brands, such as Sharp from Japan, White-Westinghouse from the US, Ignis and DeLonghi from Italy, and many others, to cover the full range of products from home appliances to kitchenware, audio and video products, and hand-held devices. Infrastructure: WAS 7.0, • Solutions: • Ecommerce solution both mobile and web channels for their three different brand of stores • Integrated with loyalty rewards system • Customized Gift Card module • Commerce with the SAP using a middleware solution WebSphere Enterprise Service Bus. • Storefront equipped with Catalog serach • Resgitration and Account management • Product Catalog and Search • Order capture and checkout • Co-shopping • Gift registry

39. Al-Yousifi – Block Diagram

40. Success Stories Infrastructure • Integrating the Company Info API • Integrating the Stock Quote API • Running on Cast Iron Live Integration Cloud • Configuring the Development / Test / Production environments • Solution… • Complete lifecycle for mobile development. • Continuous deployment of mobile workloads • Integrated feedback (Comments/Ratings) • Integrated versioning and monitoring Conclusion • Cast Iron technology provides a simple model for accessing commonly used data objects • Mobile workloads are increasing the demand for extending existing services to beyond the enterprise. • By integrating Cast Iron with Worklight, developers can quickly assemble, connect and secure their enterprise services to extend to mobile devices as a simple integrated and IBM supported fashion. • Implementing DevOps practices can significantly decrease time to delivery. • Combining features of both IBM Worklight and IBM Endpoint manager provides best of breed device and application management unparalleled in the industry.

41. Royal Cyber in different industries

42. Our Clients

43. www.royalcyber.com USA Headquarter: 55 Shuman Blvd, Suite 1025, Naperville, IL 60563 Tel: +1.630.355.6292 Canada Office: A7-560 GreenField Avenue, Kitchener, Ontario, N2C 2M2, Canada Tel: +1.416.848.3816 UK Office: RC Technology Limited. Suite 202, Lansdowne Building, 2 Lansdowne Road, Croydon, Surrey, UK, CR9 2ER.Tel: +44.208.263.6270 South Africa Office: Royal Cyber Pty Ltd 3rd Floor, 5 Sturdee Ave, 2196 Rosebank, Johannesburg, Gauteng, South Africa Tel: +27.72.891.9973 Pakistan Office: Caesars Tower (National IT Park), Office No: 1101 to 1104, Sharah-e-Faisal, 75350 Karachi, Pakistan Tel: +92.21.3280.3061-62