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Involving Local SMEs as E-Procurement Suppliers. Case Study: Deverill Ltd. Involving Local SMEs as E-Procurement Suppliers. Peter Beech-Allen Head of ICT and Regional Collaboration Business Link Berkshire and Wiltshire 5 th June 2003. Issues Business Link involvement
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Involving Local SMEs as E-Procurement Suppliers
Involving Local SMEs as E-Procurement Suppliers Peter Beech-Allen Head of ICT and Regional Collaboration Business Link Berkshire and Wiltshire 5th June 2003
Issues • Business Link involvement • Inclusive strategy • Knowledge and Understanding • Pilot Groups • Case Studies and Exemplars • Adoption and Development
SBSSmall Business Service • The SBS vision is to be the market leader for business support; inspiring, enthusing and engaging businesses to realise fully their local, national and international potential. • our success is the delivery of a dynamic and flexible portfolio of support that matches the customer needs for tailor-made solutions.
UK online for business • To promote business competitiveness and productivity by: • ensuring the UK is best place to trade electronically (our focus today is SW) • enabling businesses to transform themselves and their performance through the use of e-technologies
TMBTechnology Means Business: • TMB is the industry standard for advisers and organisations providing business related ICT advice. • Independent national standard endorsed by government • Continuous professional development for advisers • A nation-wide network of accredited advisers supporting SMEs • A benchmark of good practice in the provision of ICT & business advice
Inclusive Strategy • Opt-in rather than Opt-out • Plan for Stepped Adoption • Train Your own Staff • Common Language • Common Medium
PSA Strategy PSA (TARGET 2) – DEVELOPING E-GOVERNMENT To improve the general competitiveness of local business by stimulating the use of e-procurement and e-commerce by <local> based industries.
The Real Deal • E-business involves a systemic understanding of people, process, organisation, culture and technology • it involves changes in all these areas and these outcomes need to be congruent • findings show undue focus on technology • if e-business is a 4 lap race, most SMEs are on lap 1
The e-business issues Corporate Strategy Marketing Strategies Style and Branding Creative Processes Technologies and Tactics Presentation and Utilisation Legislation and Good Practice Communication Logistics and Resources Customer Care and Support Value Engineering Contracts and Contractors
Knowledge and Understanding Of Your Suppliers • Hardware • PCs (capability, speed) • Connectivity (email, internet) • Software • Office Suites (Lotus, MS Office) • Accounting (Sage, Quick-en/books, TAS) • Infrastructure • Networks (LAN, WAN, VPN) • Ability • Skills • Resource • Personnel • Support • External or Internal
ICT ADVICE Business Link The Journey
Strategic Process • Research Supplier Base • Raise Awareness • Pilot • Expand to Next/ALL Sectors of Supplier Base • Educate • Convert • Train • Live Run • Review Develop • Develop Review • Pick Test Group • Educate • Convert • Train • Run Live Pilot • Review and Develop • Representative • Large • Medium • Small • Supplier Sectors • Stationary • Maintenance • Capital Items
Benefits of the Programme for the Suppliers • Improved communication • Improve customer service • Reduced lead times for payment • Reduced administration costs • Support to plan/implement e-Business • Etc, etc, etc KEY are the benefits to Suppliers
Commitment from the Suppliers • Desire from the top to improve • Drive to increase benefits from: • Lean Supply Chain Management & e-Business • No major disruption pending • Commits resource to implementation • Completes necessary support • Works with their supply chain • Willing to make change
Case Studies and Exemplars • Relevant Range • Peer Groups • Identified Benefits • Warts and all • Agreed Level of Expectation • Reference Sites • Continuous Process
Helping to makeInformation and Communication Technologies work harder for Businesses Peter Beech-Allen Head of ICT and Regional Collaboration Business Link Berkshire and Wiltshire