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Motorola TC55. …THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS. AGENDA. The business challenge The solution: the TC55 Features and benefits Global Services Motorola Solutions – your true mobility partner. THE BUSINESS CHALLENGE. THE BUSINESS ISSUES.
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Motorola TC55 …THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS
AGENDA • The business challenge • The solution: the TC55 • Features and benefits • Global Services • Motorola Solutions – your true mobility partner
THE BUSINESS ISSUES Field workers need instant access to business-critical information to deliver the best service possible… …they want a business device that is every bit as small, sleek and easy to use as their own smartphone …but today’s smartphones fall far short of the features your workers need and your enterprise requires
THE SOLUTION
THE TC55 THE POCKET-SIZED ALL TOUCH COMPUTER THAT HAS IT ALL… Business with a personal touch.
A TRUE ENTERPRISE-CLASS DEVICE CONSUMER GOOD LOOKS ENTERPRISE-CLASS ANDROID DURABILITY: BUSINESS TOUGH ADVANCED TOUCHSCREEN BEST AUDIO IN ITS CLASS LONGEST BATTERY LIFE IN ITS CLASS MOST FLEXIBLE ACCESSORIES 2 YEARS OF SERVICE INCLUDED
LOWER TCO THAN A SMARTPHONE 150% TCO / YR (NORMILZED TO RUGGED COMPARISON) 100% RUGGEDIZED CONSUMER SMARTPHONES 50% MOTOROLA 3 GARTNER1 VDC2 Consumer smartphones increase TCO by up to 50% compared to rugged devices 1. Troni, Frederica. “Total Cost of Ownership of Mobile Devices: 2012 Update.” March 20, 2012. Gartner 2. Krebs, David. “Mobile Device TCO Models for Lone of Business Solutions”. Volume 1 | Track 7: Enterprise Mobility Mobile Device TCO. March 2013. VDC research. 3. Motorola Solutions. “Motorola Solutions TCO Calculator”. Average result for common applications in field sales and service. Q3 2013.
ENTERPRISE-CLASS ANDROID Extensions (Mx) delivers the best of both worlds. CONSUMER-CLASS ENTERPRISE-CLASS The fastest and smoothest version of Android to please the most technology savvy workers The ability to create enterprise apps that are every bit as elegant and intuitive as the consumer apps workers use every day Enterprise-class security Enterprise-class manageability Enterprise-class data capture features Superior wireless connectivity 10
EXTENSIONS (Mx) BY MOTOROLA SOLUTIONS All the enterprise class features you need in Android. Delivered. Additional features that let you reap the advantages of Android without compromising security Mx Security Complete control over the applications resident on the devices – from installation to ongoing updates Mx MAM Compatibility with your existing mobile device management solution for ‘single window’ simplicity Mx MDM Support for enterprise-grade data capture, from industrial bar code scanning to signature capture, NFC and beyond Mx Data Capture Enterprise-grade Wi-Fi grade Fusion wireless radio that provides highly dependable wireless connections Mx Wireless 11
WHAT Mx IS NOT Is not a proprietary version of Android Does not reduce the functionality of Android Does not create compatibility issues Does not cost you anything Does not take over – you decide if and when to activate features Does not require installation – it is pre-installed and ready to go 12
ADVANCED TOUCHSCREEN Works anywhere and any way. 4.3 in. WVGA display Cutting edge HAST LCD technology Significantly less power draw 700 NITs outdoor luminance Transflective for great outdoor viewing Flexible input – wet, dry, finger, stylus, thick work gloves 13
ENTERPRISE-CLASS DATA CAPTURE Comprehensive features for any business need. 1D or 1D/2D industrial bar code scanning Ready for any type of bar code today – and tomorrow Advanced document capture Enables easy transition to electronic recordkeeping High resolution photos with geostamps Document proof of condition, proof of location and more Signatures Capture completed work orders, order authorizations and more Videos Rich support for field technicians NFC-based information Ready for the technologies of the future 14 14
WORLD-CLASS AUDIO 4x the loudness of popular smartphones Advanced dual front-facing speakers Two microphones Advanced noise-cancelling technology A volume level that easily overcomes the loudest background noise, such as trucks, crowds or traffic. Outstanding clarity for callers on both ends of a call. 15
UNPARALLELED AUDIO PERFECTED OVER 80 YEARS OF LEADERSHIP 110 dBA 110 ~8dBA = Doubles Loudness 104 90 90 89 Dual front-facing speakers deliver 4x the loudness as popular smartphones. Dual microphones with precision noise-cancelling technology deliver outstanding clarity.
BUSINESS-TOUGH Built for all day enterprise use – unlike smartphones 4 ft./1.2 m drop Military standard rating for reliability despite inevitable drops 150 1.5 ft./0.5 m tumbles Survives 300 consecutive hits in Motorola’s tumble drum IP67 Survives submersion in water for 30 minutes Corning Gorilla Glass 2 display/scanner exit Prevents scratches and shattering when dropped …with a 3 to 5 year average lifecycle. 17
FASTEST WIRELESS CONNECTIONS CELLULAR: 4G/3.5G/3G The usefulness of the mobile device you give your workers is tied to the dependability of the wireless connections. Wi-Fi: 802.11a/b/g/n No matter what wireless connections your workers need, they can count on the fastest possible speeds. Bluetooth: 4.0 GPS: Autonomous, A-GPS, GLONASS 18
BEST-IN-CLASS BATTERY Full shift battery power - guaranteed Removable battery – the TC55 is never out of service for charging Super low-power display substantially extends battery cycle times Leads the pack - outperforms batteries in competitive devices* Longest battery life in its class to ensure power for the longest shifts 19
MOST FLEXIBLE ACCESSORIES IN ITS CLASS Designed specifically for business Boot to increase durability Rugged charging cable with every TC55 Five slot device/battery charger Universal cup for charging Vehicle cradle Very flexible charging solutions that work with and without the boot 20
EXTRA FEATURES FOR THE ENTERPRISE USER Faster access to features, a better grip and customizable 5 4 3 2 1 Two programmable buttons for pushbutton access to the two most used features/applications 1 Microtexture on the back improve grip 2 1.5x battery provides extra comfort and grip with a built in finger rest 3 Flatter sides plus more area on the sides for a more secure grip 4 Boot that can be customized with your corporate color and your logo 5 21
READY-TO-GO ENTERPRISE APPLICATIONS ACROSS INDUSTRIES INDUSTRIES APPLICATIONS • Field sales • Field service • Merchandising • Direct Store Delivery • Manufacturing • Postal & Courier • Transportation & Logistics • Federal/State/Local Government • Order management • Inventory tracking • Fleet management • Mobile computing • Speech recognition • Device management • Work flow • Navigation • Complete list: http://mpe.motorolasolutions.com 22
AN INDUSTRY FIRST – SERVICE INCLUDED! 2 years of Service from the Start - free • Product defect and normal wear and tear repair coverage, including parts, material and all labor • Guaranteed 3-day turnaround time • Applies to the device and the accessories includedin the box • Service can be upgraded: • Service from the Start - Bronze with Comprehensive Coverage: Accidental breakage repair • Service from the Start with Advance Exchange Support:Accidental breakage repair and next-business-day dispatch of replacement device NOTE: Service availability may vary by country 23
FIELD SALES WHAT CAN YOUR FIELD SALES WORKFORCE DO WITH THE TC55? • Place orders in real time • Access order status • Receive real-time sales leads • Access comprehensive customer intelligence • Scan product to create orders or verify order accuracy prior to delivery • Better plan routes and minimize mileage with GPS BENEFITS • Increased sales • Better customer service and faster response times • Improved productivity – more sales calls per day with the same workforce USERS: Account executives, sales managers and merchandisers APPLICATIONS • CRM applications • Sales/order tracking applications • Order taking applications • Appointment scheduling • Navigation • Voice communications • Corporate email accounts
FIELD SERVICE WHAT CAN YOUR FIELD SERVICE WORKFORCE DO WITH THE TC55? • Receive and complete work orders in real time • Access complete repair history • Access assistance – manuals, step-by-step maintenance routines and equipment experts • Scan parts and tools as they are used • Access cross-selling/up-selling information • Better plan routes and minimize mileage with GPS BENEFITS • Faster first-time-to-fix • Increased customer satisfaction • Increased revenue • Improved productivity – more service calls per day with the same workforce USERS: Service technicians and field service engineers APPLICATIONS • Service automation • Inventory management • Part inventory tracking • Invoicing/signature capture • Task management • Order tracking • Location-based services • Appointment scheduling
POSTAL & Courier WHAT CAN YOUR POSTAL AND LOGISTICS WORKFORCE DO WITH THE TC55? • Receive real-time work orders • Scan packages to verify accuracy • Process payments on the spot • Automatically capture and transmit signatures for proof of delivery • Better plan routes and minimize mileage with GPS BENEFITS • Real-time tracking of deliveries to improve management and ensure service windows are met • Increased customer satisfaction • Improved productivity – more deliveries per day with the same workforce USERS: Delivery drivers and couriers APPLICATIONS • Employee communications • Workflow management • Time and labor management • Navigation • Asset management • Proof of delivery
DIRECT STORE DELIVERY WHAT CAN YOUR DSD WORKFORCE DO WITH THE TC55? • Receive real-time work orders • Scan items prior to deliveries to verify accuracy • Scan returns to create accurate real-time invoices • Process payments on the spot • Capture competitive information • Minimize mileage and stay on schedule with GPS BENEFITS • Increased delivery accuracy • Improved customer satisfaction • Improved productivity – more deliveries per day with the same workforces USERS: Route delivery drivers and route salespeople APPLICATIONS • Sales/order taking/tracking • CRM • Workflow management • Time and labor management • Navigation • Asset management • Proof of delivery
SMALL/MEDIUM BUSINESSES STREAMLINE PROCESSES IN VIRTUALLY ANY SMALL TO MID-SIZE BUSINESS: • Enable dynamic real-time work orders for plumbers, electricians and other field service workers, improving service times, customer satisfaction and worker productivity • Enable accurate capture of time and materials on every job, protecting revenues • Enable on-the-spot payment processing with credit and debit cards, providing customers with increased convenience and your business with better cash flow • Collect signatures for proof of delivery, proof of service and service authorization • Better plan routes and minimize mileage and fuel costs with GPS USERS: Workers, shift supervisors and managers APPLICATIONS • Employee communications • Workflow management • Time tracking • Inventory management • Order management • Navigation • Proof of delivery/service • Payment processing
SUPPORT SERVICES Comprehensive end-to-end services help you get and keep your enterprise mobility solution up and running at peak performance.
SERVICE FROM THE START BRONZE WITH COMPREHENSIVE COVERAGE BENEFITS: Maximize device uptime Unparalleled “from the manufacturer” expertise Outstanding value – eliminates unexpected repair costs Frees IT to focus on more strategic initiatives UPGRADE TO THE ULTIMATE IN POST-DEPLOYMENT SUPPORT WITH MULTI-YEAR COVERAGE FROM DAY ONE • You’re covered – period • Normal wear and tear plus accidental breakage repair coverage • Covers internal and external device components, plus select accessories that ship with the TC55 • Includes telephone and software support • Upgrade to Service from the Start with Advance Exchange support to add next-business-day dispatch of replacement devices
AWARD-WINNING PARTNER CHANNEL Get up and running fast with ready-to-go tested and proven applications • WE MAKE IT OUR BUSINESS TO KNOW YOUR BUSINESS. Whether your field mobility workforce is involved in sales, maintenance and repair, pickup and delivery or merchandising, there is a Motorola partner that knows your business, it’s challenges and best practices that resolve those challenges. • READY TO GO TESTED, CERTIFIED APPLICATIONS. Our large ecosystem of partners provides a large library of ready-to-use applications
UNMATCHED EXPERTISE 80 Years of voice and communication infrastructure experience 34 Years of helping customers automate business transactions 1,000s of customers with a positive and fast Return on Investment (ROI)
UNMATCHED BREADTH EVERYTHING YOU NEED, UNDER ONE ROOF – MOBILE DEVICES, WIRELESS INFRASTRUCTURE, RFID, SECURITY AND SUPPORT SERVICES Handheld mobile computers Two-way radios Vehicle-mount mobile computers RFID fixed and handheld readers Wearable mobile computers RFID mobile readers Tablets Micro Kiosks Handheld bar code scanners Wireless networks Fixed mount scanners Mobile device management End-to-end services Security solutions
UNMATCHED SUCCESS Right now, all around the world, Motorola mobility solutions are helping enterprises of all sizes empower their workers to be their best in the moments that matter.
Motorola TC55 …THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS