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Roger Clark

BT’s 21st century network. Roger Clark. Senior Consultant, Device Strategy Service strategy & innovation BT Group CTO. Forward-looking statements - caution advised.

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Roger Clark

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  1. BT’s 21st century network Roger Clark Senior Consultant, Device Strategy Service strategy & innovation BT Group CTO

  2. Forward-looking statements - caution advised Certain statements in this presentation are forward-looking and are madein reliance on the safe harbour provisions of the US Private Securities Litigation Reform Act of 1995. These statements include, without limitation, those concerning: transformation of BT's networks, expected cost reductions and growing cash savings from 21CN; benefits to customers and industry of the 21CN programme, and convergence; anticipated investment in 21CN; and timescales for implementation of 21CN. Although BT believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual results may differ materially from those expressed or implied by these forward-looking statements. Factors that could cause differences between actual results and those implied by the forward-looking statements include, but are not limited to: material adverse changes in economic and financial markets conditionsin the markets served by BT; future regulatory actions and conditions in BT’s operating areas; technological innovations; developments in the convergence of technologies; the anticipated benefits and advantages of new technologies, products and services, including broadband, not being realised; and general financial market conditions affecting BT's performance. BT undertakes no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.

  3. Delivering The BT’s 21st century network strategic overview

  4. BT’s strategy Traditional focus Long-term partnership with our customers • Improved service • Creative marketing • Price innovation • Cost leadership New wave focus • Broadband • Mobility • ICT • Global solutions 21CN transformation

  5. 21CN - three key objectives • Empower the customer with control, choice and flexibility like never before including communications from anywhere to any device • Offer exciting new servicesfor customers faster than before • Reduce costs and grow cash cost savings - expected to amount to £1 billion per annum by 2008/9 Customerexperience and empowerment Speed to market Cost transformation

  6. 21CN - our current network PSTN Leased lines PSTN Copper KStream DSL ATM PDH access IP SDH VC-12 Fibre SDH access SDH VC-4 PDH access MSH -SDH PDH End User ~5.5k sites ~300 sites ~100 sites ~15 sites ~2k sites ~1k sites

  7. 21CN - our simplified network Multi-service access Converged core Class 5 Call Server Copper WWW DSL IP-MPLS-WDM Fibre & Copper Agg Box ISP Content Wireless End User ~5.5k sites ~100 sites Current thinking. No implementation assurances

  8. Mobility is at the heart of 21CN Guaranteed QOS IMS+ Intelligence IP NETWORK IP Multimedia Subsystem (Common intelligence for fixed and mobile) Cellular Operator BT PSTN Service Provider Layer Service Provider Layer Telephony 3GPP VoIP Intelligence Layer - IMS Fixed Access BB ‘Peer relationship’ Circuit/Packet Core Net Radio Network IP Core Net WiFi Home / Office WLAN 21 CN Converged IP Infrastructure WiFi/GSM/3G VoIP Phones

  9. The changing BT’s 21st century network landscape

  10. Customer centric convergence Voice and Data Fixed and Mobile Seamless services that are independent of access method A seamless, intuitive converged service that runs across multiple devices Comms and IT Media and Network Service management that runs across both domains with end to end performance guarantees Device independent media services available over any network

  11. “A world where all our customers feel empowered and are treated as individuals” 21C Vision Flexible Mass customisation Infrastructure Intelligence & Functionality Easy to use Trusted Presentation to customer Personalised

  12. Service Convergence Customer experience Revenue increase Customer pull Network Convergence Cost reduction Operator push A new customer experience Customer Benefits

  13. PC It’s not about the PC anymore! Broadband modem Internet

  14. Entertainment Security PC Voice services Personal content Gaming It’s about services Residential Gateway This is complex to manage ! Internet

  15. Residential Gateway Internet It’s beyond the home - seamlessly Entertainment Security PC Internet Voice services Personal content Gaming And it’s not just about the home… Home To do this requires common “capabilities” that are network independent Hotel/Hotspot Office

  16. 21CN – common capabilities • Applying the development approach from IT software industry to telecoms • Creating series of reusable, common capabilities • Increasing automation and accelerating time to market for new services • Contribute to cost reduction For discussion purposes.No implementation assurances

  17. Common network intelligence layer Application Layer – (Web Services – Parlay etc) Intelligence Layer Intelligence Layer Control Accounting Authentication Monitor Presence Authorisation Common Data Model – LDAP interface Flexible user interface Web, DTMF,Voice Mediation and Billing – Interface Protocols INAP, MGCP, SNMP, CORBA, GMPLS, etc Transmission Layer PSTN & Data Internet 3rd Party New Gen Networks Backbone Networks PSTN Database contains Tel Numbers E164 (single, fixed, mobile, personal) URLs, Subscribed services, Location, Presence etc

  18. A Joined up World

  19. 21st century network will empower customers with control, choice andflexibility like never before

  20. Wouldn’t it be great if… …you could access voice messages, data or video any device, at any time? on

  21. Wouldn’t it be great if… …you could share your personal contact directory across your home phone, PC, mobile & PDA?

  22. Already these services are becoming a reality…

  23. But that’s not the whole story… …the power of BT’s 21st century network will support these andother services as yet unimagined

  24. 21CN - key points • driving a radical simplification • BT’s enabling infrastructurefor growth • a world class customer experience • greater control, choice and flexibility • today’s most complete, exciting and ambitious business transformation • industry consultation and supplier implementation is underway • it applies to our international business too

  25. Thank you

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