1 / 22

SearchSAP’s SAP Report Card

SearchSAP.com’s SAP Report Card. Vicki-lynn Brunskill, Editor, SearchSAP.com Jon Panker, Editorial Director, TechTarget. About the survey. Conducted via Web form, September, 2004 Invitations sent to SearchSAP members on n th name basis 300 surveys completed

bena
Download Presentation

SearchSAP’s SAP Report Card

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. SearchSAP.com’sSAP Report Card Vicki-lynn Brunskill, Editor, SearchSAP.com Jon Panker, Editorial Director, TechTarget

  2. About the survey • Conducted via Web form, September, 2004 • Invitations sent to SearchSAP members on nth name basis • 300 surveys completed • Results to be published on www.SearchSAP.com

  3. Demographics

  4. Company size “How many employees are in your entire organization?” N=300

  5. Location N=300

  6. Purchase power What is your role in purchasing products, services and/or technology? N=300

  7. Deployment

  8. 0/0 Deployment Which SAP release do you currently work with? Which SAP release do you currently work with? • mySAP ERP • Enterprise 4.7 • 4.x • 3.x or earlier

  9. Release profile “Which SAP release do you currently work with?”

  10. Migration plans If you are not using Enterprise or mySAP ERP, when will you upgrade? N=300

  11. 0/0 Which upgrade path will you follow? • Enterprise • mySAP ERP

  12. Migration plans Which upgrade path will you follow? N=300

  13. NetWeaver “How well do you believe you understand SAP’s NetWeaver initiative?” 2003 2004 N=300

  14. 0/0 Do you plan to incorporate NetWeaver into your system? • Yes • No • Not Sure

  15. NetWeaver “Do you plan to incorporate NetWeaver into your system?” N=300

  16. Attitudes

  17. Value perception “What is your opinion of the following statement: ‘SAP products offer good value for the money?’”

  18. Market power in flux “Would you say SAP's market influence is…” 2003 2004 N=300

  19. Support report “Rate your satisfaction with SAP customer support in these areas.” Very unsatisfied Very Satisfied Avg. N=300

  20. Documentation “Rate your satisfaction with SAP documentation in these areas.” Very unsatisfied Very Satisfied Avg. N=300

  21. Corporate Image “Which statement best describes SAP's corporate image?” N=300

  22. Conclusions • Customers are, overall, pretty confident in SAP • Customers are embracing Enterprise (4.7) • NetWeaver message becoming clearer • Customer support and documentation declined since 2003 • Corporate image improved since 2003

More Related