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W ireless I nteractive N ative G lobal S ervices

®. W ireless I nteractive N ative G lobal S ervices. Our Vision. Corebridge Everywhere. To be globally recognised as; . The leading software provider of CEBP and unified Communications solutions touching on EVERY aspect of enterprise business communication. .

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W ireless I nteractive N ative G lobal S ervices

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  1. ® WirelessInteractiveNativeGlobalServices

  2. Our Vision Corebridge Everywhere To be globally recognised as; • The leading software provider of CEBP and unified Communications solutions touching on EVERY aspect of enterprise business communication. • The “Core-bridge” in the enterprise, integrating applications and communications environments irrespective of the underlying infrastructure, irrespective of the telephony environment : • Desk phoneandMobile phone

  3. Fax • Easy migration path from legacy PBX’s to VoIP Validated on Most telephone systems & Dealer Boards Hardware Independent Corebridge is The Common Thread Works with most applications: CRM, ERP, email, custom apps, … • Add value to existing software • Link disparate databases into one unified view Software Independent • No risk • No need to re-engineer business process. • No change in com infrastructure. Does not affect other system (phones & apps work independently) Non Intrusive

  4. What’s Wings • Wings delivers communications-enabled business processes to remote workers via their existing mobile devices. • Wings enables mobile employees to remain always connected with their company telephony and information systems. • Employees are more accessible and productive while on the move. • With Wings, mobile phone users take advantage of unified communications technologies previously reserved to desk phone users. These benefits include the visibility of real-time presence, device monitoring and identification of mobile calls from the company contact directory. • Wings offers freedom to work anywhere, anytime, enhancing productivity, lowering costs, and improving communications across the enterprise. • WINGS removes the necessity for a company to center its work flows around the traditional PBX. Bridge the gap between enterprise and mobile communications

  5. Supported Devices iPhone Blackberry 2 Android 3 Windows Phone 8 1 4

  6. CATS-Wings Platform Wings Client application Customer information and Messaging systems Corebridge Server (Corebridge CATS-Wings Server) Wi-Fi, 3G/3G+,4G,Edge IP connection CATS protocol IP connection Wings protocol Applied between Wings Client and CATS-Wings Server Applied between CATS-Wings Server and other Corebridge Modules Oracle, SQL, ... CATS protocol TCP/IP Wings Client application Corebridge Multimedia Client Corebridge Multimedia Client

  7. Wings Server Architecture Corebridge Server Adam database Core Vision Call Log CCD Call Tracker To Users CWCP Archive PhoneEyes Server Wi-fi, 3G/3G+, 4G,. CATS Server CATS Protocol CATS-Wings Server Corebridge Web Server Administration CoreMobile CoreRoute To Administrator Admin Core Messenger CATS- Wings protocol Over TCP/IP Meta Directory Corebridge Wings Client CATS protocol Over TCP/IP Corebridge CATS Client Corebridge standard Client application

  8. Wings categories Security Access Availability (Twinning features) Push Technology (Call identification) Call Recording SMS Control (My SMS gateway) Always Connected Presence Control (CAPS technology) Privacy Control Unified Communications (Corebridge Suite) Call Control (Mobile phone monitoring) Call Log Call Routing (Personal rules) Unified Voicemail box Localization Presence Detection (Public /private Locations) 1 2 3 4

  9. Wings Scope Availability (Twinning features) Unified Communication Security & Connectivity Presence Middleware (CAPS) Telephony Middleware (CATS) Mobile “Call Recording” Mobile Call Control (Monitoring) 3rd party application integration Call identification (Push ID) Group Supervision Call by Corebridge Mobile rules Alerts Middleware Colleagues finders/search SMS Control Public locations Private locations Privacy By Design User access Rights Always Connected Unified voicemail box Mobile Call Log Personal Call Routing Wings 911 CB Tagger Enterprise Mobile Solution Convergence Fixed-Mobile Localization Presence Detection

  10. Wings Services Enterprise PBX Integration “Twins” Users’ localization and presence detection “Locator” Personal Rules and Call By Corebridge Personal SMS Gateway Send SMS from your PC Computer Telephony Integration “CTI” Presence Control (ALL) (PC, user, IM, phones..) Mobile Monitoring “Call Control” “Call Log” “Push Call ID” Enterprise Mobility Solution Unified Communication “Mobile Ready” Device Agnostic (iPhone, Android, Blackberry, Windows Phone 8) Wings Services – Wave One

  11. Wings Service Access and connectivity Wings provides secure authentication and control of user access rights based on SIM Card ID, data encryption and user identification • Secured Personalized Access • Secured connection based on SIM Card ID • User Authentication based on SMS technology • Always Connected Service • Maintain permanent access • Automatic detection of available active network • Wi-Fi, 3G/3G+/4G GPRS, Edge

  12. Wings Service Personal SMS Gateway Write SMS from your PC then send it via “your” mobile Wings “My SMS Gateway” feature enables users an easy way to write SMS messages from windows desktop using the PC keyboard and send them via their own mobile phones.

  13. Wings Service Mobile call Identification (Push feature) • Data push to mobile phone (“screen pop”) • Push technology • Inbound caller identification from Corebridge meta directory • Unlimited contact records in unlimited CPE/hosted applications Upon receiving a call on your mobile phone, the caller information is displayed on your mobile screen, identified from your corporate central directory even if the caller does not exist in your cellular phonebook. Caller information is “pushed” and displayed on your mobile screen including the ability to add contact to your mobile phonebook. No synchronization with device is needed.

  14. Wings Service Wings Locator • Colleagues Presence detection (Locator) • Display current Locations of your colleagues [Public (multi-site) – Private] • Location coordinates : Wi-Fi, cell towers broadcast and GPS • Integration with Corebridge “Search” function and personal call routing Wings Locator enables users’ localization and presence detection. Locations coordinates are calculated based on GPS, Wi-Fi, and Cell towers information. Presence is based on the definition of “Public” and “Private” locations. The Locator detects employees’ positions only when present at predefined public locations or self-defined private locations. Users maintain control of presence and can associate personal rules based on location detection.

  15. Wings Service Mobile UC integration Computer Mobile Integration (CMI) Wings enables sophisticated call handling and Computer Mobile Integration (CMI) allowing mobile phone users to realize key Unified Communications benefits previously reserved for PBX desk phone users. Mobile calls are displayed on your computer with caller ID and screen pop-up from any 3rd party application of caller profile. From Corebridge taskbar, any 3rd party applications, such as Microsoft Lync you will be able to dial, answer, hold, un-hold, conference calls, using your mobile phone. • Call control : Make Call, Transfer, Hold, … • Point to any number on your PC/laptop and dial using your mobile phone • Integration with line of business applications (display profile from 3rd part application…) • Integration with Microsoft Lync • Extension of Corebridge functionalities to mobile phone • Directory search and call generation • Use Company Corporate Directory (can be millions of contacts) • No synchronisation with device, Nothing to do • Secure (if the device is lost/stolen) • Sensitive corporate information will not “walk away” with employees leaving. • Mobile calls Log Management • Integration of Mobile CDR’s with Enterprise Call logs • Cross-organisation reporting of mobile and desktop phone calls in one consolidated view • Audit, compliance, accountability, transparency, time spent,…etc.

  16. Wings Service Mobile UC integration Computer Mobile Integration (CMI) • Group supervision • Computer Presence • User Presence • Desk phone presence • Mobile Phone Presence • Location presence • Public (multi-site) • Private (user privacy) • Mobile Call Control • Call status • Mobile states

  17. Wings Service 3rd Party Application Integration • Application Integration • any 3rd Party application • Display Caller Profile • …. • Microsoft Lync Integration • Native Integration with Mobile phone • Call presence • Mobile states • Cisco Jabber Integration • Native Integration with Mobile phone • Call presence • Mobile states

  18. Wings Service Mobile Personal Call Routing Wings mobile personal routing offers you the freedom to control calls received on your mobile. By defining personal rules (black list /white list numbers), calls are sent to your office number, business number, assistant number, voice mail or your mobile phone. Control your availability. • Unlimited Mobile Personal call routing • Rules Based >>Linked to Location, e.g. I am in France, >>Linked to PC Presence >> Unanswered, Busy rules • predefined list : Black List, White List, etc…

  19. Wings Service Call By Corebridge (Least cost routing) • Wings CBC feature enables employees to use the enterprise telephony infrastructure to save money on long-distance calls and reduce roaming charges. • By dialing a number, the Corebridge server first initiates a call to your mobile (or to any other phone number you designate), then calls the number and joins the two calls together. Route call traffic at cheaper call rates and avoid roaming charge

  20. Wings Service Advanced search Search contact from Company Meta directory and Personal directory Presence display (Computer, User, Location, desk phone , mobile phone…

  21. End Of Document Corebridge France R&D department - 2013 www.corebridge.com

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