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Integration of Applications By Doug Lambert. Service Area:. SBEC Stats:. 26,000 Connected Meters 3,631 Miles of line including 87 miles of transmission AVG. 7.16 meters per mile AVG. 1200 new accounts annually 125 Employees 4 offices 7 Counties in Southeast Texas WWW.SBEC.ORG.
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Integration of Applications By Doug Lambert
SBEC Stats: • 26,000 Connected Meters • 3,631 Miles of line including 87 miles of transmission • AVG. 7.16 meters per mile • AVG. 1200 new accounts annually • 125 Employees • 4 offices • 7 Counties in Southeast Texas • WWW.SBEC.ORG
Advantages • No extra clicking of the mouse • Results on one screen • Faster outage predictions • Improved customer service • Costs savings • Fewer wasted trips • Trip fees to customer • No Additional Software Charges
Example of Use • Customer with multiple meters and in different names • Verify the correct location out of power • Avoid delay in restoration • Avoid sending crews to wrong locations • Instead of callbacks • Current SBEC policy • 2 am wake-up calls
Cost Savings AMR to OMS2006 • Trip Fees Collected: $ 3,600.00 • Eliminated Wasted Trips $65,100.00 • Office Clerical time: $ 6083.00 • Field Crew Time Savings: $36,750.00 • Total: $111,533.00 • Improved Customer Service: Priceless
How do we talk to the trucks? NetMotion Virtual Gateway Server Laptop with Milsoft Unplugged
Talk Between Applications • AMR and OMS - MultiSpeak Protocol • SCADA and OMS – MultiSpeak Protocol • AVL and OMS – SQL stored procedure triggers (by Milsoft)
Future • Enhanced Mobile Data • Display of more data to Laptop Viewers • Trouble Call Tickets • Service Orders • Location of other vehicles • Pinging of meters from the truck • Integration from CIS to OMS with MultiSpeak Protocol