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Attitudes and Skills for Cultural adjustment

Attitudes and Skills for Cultural adjustment. Openness Acceptance Trust Skill for cross-cultural effectiveness. Openness.

benedict-cooke
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Attitudes and Skills for Cultural adjustment

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  1. Attitudes and Skills for Cultural adjustment • Openness • Acceptance • Trust • Skill for cross-cultural effectiveness

  2. Openness • An attitude, like openness, is an intangible that expresses itself in way we can see. We can look for facts or behaviors, which reveal an attitude of openness. Once we are aware of what an open person does, we can observe and practice those behaviors until people sense that we are open too.

  3. Openness • Remember that openness, acceptance and trust, which are important qualities in every culture, may be expressed differently in different part of the world. • Example: • 1. Eye contact • 2. Close interpersonal space

  4. Openness • Expression of Openness: • 1. Genuine smiles • 2. Reaching out • 3. Asking questions • 4. Engaging people • 5. Suspending judgment • 6. Generosity • 7. Bidding farewell slowing • 8. Invitation to return

  5. Acceptance: How to Be Positive • Acceptance Defined: • 1. Acceptance is the ability to communicate value, regard, worth and respect to others. • 2. Acceptance is proactive, meaning to intentionally extend regard, honor and esteem to others, not to put up with the person passively • 3. Acceptance is love, a solution to dealing with cultural differences that divide people.

  6. Trust: How to build strong Relationships • Prior Question of Trust: With WHOM you will build trust? • What will build trust with this person in his/her cultural frame of reference? • Trust is culturally defined: To avoid miscommunication, be culturally sensitive, that is, be alert to discovering how people build trust in the culture where you will be. • (The skills you may use: observing, asking/inquiring, and listening)

  7. Trust: How to Build Strong Relationships • Trust is personally defined: • Trust-building practice: Circles of trust (p. 102)

  8. Skills for Cross-Cultural Effectiveness • It takes time. (ITT) • Monitor, monitor, monitor (MMM) • Prior question of trust (PQT) • Strategic withdrawal strategy (SWS) • Laugh at yourself, laugh at life (LAY-LAL) • It’s different (ID)

  9. The 3rd Assignment • Chapter 9 Openness: Questions 1, 3, and 5. • Chapter 10Acceptance: Questions 1 and 3. • Chapter 11 Trust: Questions: Questions 1 and 3 • Chapter 12 Skills: Questions 1, 2. And 3.

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