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Conduct surveys that reveal what your employees and the media think about your company A Ragan Teleseminar April 13, 2005 By Katie Delahaye Paine CEO KDPaine & Partners, LLC 603-868-1550 kdpaine@kdpaine.com www.measuresofsuccess.com. What you’ll learn. Basics of survey design
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Conduct surveys that reveal what your employees and the media think about your company A Ragan Teleseminar April 13, 2005 By Katie Delahaye PaineCEOKDPaine & Partners, LLC603-868-1550 kdpaine@kdpaine.comwww.measuresofsuccess.com
What you’ll learn • Basics of survey design • Considerations • How to use surveys as a measurement tool • What to do with the data once you have it
Rules of Reputation Measurement • You can’t measure what isn’t • You can’t manage beliefs, only relationships • Actions always speak louder than words, but words reach more people
For more information on measurement, get The Measurement Standard, www.themeasurementstandard.com • To start developing your own dashboard or for a copy of this presentation go to: http://www.measuresofsuccess.com • Or call me at 1-603-868-1550 • Or give us your business card and we'll be happy to send it to you