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MAINTAINING THE OPERATING SYSTEM

Chapter 5. MAINTAINING THE OPERATING SYSTEM. CHAPTER OVERVIEW. Understand the difference between service packs and hot-fixes and the process of applying both using Windows Update, Automatic Updates, and group policies. Use Microsoft Baseline Security Analyzer.

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MAINTAINING THE OPERATING SYSTEM

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  1. Chapter 5 MAINTAINING THE OPERATING SYSTEM

  2. Chapter 5: MAINTAINING THE OPERATING SYSTEM CHAPTER OVERVIEW • Understand the difference between service packs and hot-fixes and the process of applying both using Windows Update, Automatic Updates, and group policies. • Use Microsoft Baseline Security Analyzer. • Install and configure a Microsoft Software Update Services server. • Understand Per Server and Per Device or Per User licensing. • Configure licenses using the Choose Licensing Mode tool in Control Panel and using the Licensing tool.

  3. Chapter 5: MAINTAINING THE OPERATING SYSTEM WINDOWS OPERATING SYSTEM UPDATES • Update • A minor revision to a software product, usually intended to address specific performance issues rather than add new features • Upgrade • A major revision to a product that might include new features as well as all of the existing patches for the previous version of the product

  4. Chapter 5: MAINTAINING THE OPERATING SYSTEM SERVICE PACK • A collection of patches and other updates that are tested and packaged as a single unit. • Service packs are cumulative: SP3 contains all updates from SP1 and SP2. • Service pack releases are not on a schedule.

  5. Chapter 5: MAINTAINING THE OPERATING SYSTEM SERVICE PACK RELEASES • CD-ROM • Entire service pack on CD • Cost • Express download • Analyzes system and downloads only required components • Requires Internet connection • Network download • Entire service pack in a single .exe file • For network administrator

  6. Chapter 5: MAINTAINING THE OPERATING SYSTEM HOTFIXES • Designed to address a specific issue • Downloadable as a single executable • Normally directly associated with a KnowledgeBase article

  7. Chapter 5: MAINTAINING THE OPERATING SYSTEM WHEN SHOULD YOU UPDATE?

  8. Chapter 5: MAINTAINING THE OPERATING SYSTEM WHEN SHOULD YOU UPDATE? • Remain aware of new update releases • Determine which computers need to be updated • Test update releases on multiple system configurations • Deploy update releases on large fleets • Test and apply security patches

  9. Chapter 5: MAINTAINING THE OPERATING SYSTEM UNINSTALLING SERVICE PACKS • Requires considerable disk space • Service packs can be uninstalled through Add/Remove Programs in Control Panel • Should be done only if the service pack installation is causing new issues • Stored in folder $ntservicepackuninstall$

  10. Chapter 5: MAINTAINING THE OPERATING SYSTEM USING MICROSOFT BASELINE SECURITY ANALYZER

  11. Chapter 5: MAINTAINING THE OPERATING SYSTEM USING WINDOWS UPDATE

  12. Chapter 5: MAINTAINING THE OPERATING SYSTEM USING AUTOMATIC UPDATES • Available in Windows Server 2003, Windows XP (Service Pack 1), Windows 2000 (Service Pack 3). • Default is to automatically download updates and prompt the user to install them. • Configured via the Automatic Updates tab in System Properties. In Windows 2000, it is configured via the Automatic Updates control panel.

  13. Chapter 5: MAINTAINING THE OPERATING SYSTEM INSTALLING SERVICE PACKS MANUALLY

  14. Chapter 5: MAINTAINING THE OPERATING SYSTEM INSTALLING HOTFIXES MANUALLY • Hotfix filenames are formatted as: • OperatingSystem-KnowledgeBase#-Platform-Language.exe • Example: • WindowsServer2003-KB823980-x86-ENU.exe • Backup folder $NtUninstallKB823980$

  15. Chapter 5: MAINTAINING THE OPERATING SYSTEM CHAINING HOTFIXES • Use Qchain.exe to install multiple hotfixes at a single time. • All hot-fix includes Qchain.exe • Use /Z switch to prevent restarts. • Qchain.exe ensures that the system uses the correct version of that file when the installation is complete. • Can also use Update.exe /Z /U batch option • Update.exe /Z /U • WIndowsServer2003-KB123456-x86-ENU /Z /U • WIndowsServer2003-KB124686-x86-ENU /U

  16. Chapter 5: MAINTAINING THE OPERATING SYSTEM SLIPSTREAMING • Slipstreaming a service pack • Slipstreaming hotfixes • Example: • Update.exe /s:DistributionFolder • W2K3SP1.exe /s:DistributionFolder

  17. Chapter 5: MAINTAINING THE OPERATING SYSTEM USING GROUP POLICIES

  18. Chapter 5: MAINTAINING THE OPERATING SYSTEM USING MICROSOFT SOFTWARE UPDATE SERVICES • Allows software updates to be downloaded once for the entire organization • Provides administrative control over what updates are applied to clients • Does not update clients • Reduces Internet usage • Not on installation CD – must be download • http://www.microsoft.com /windowsserversystems /sus /default.mspx.

  19. Chapter 5: MAINTAINING THE OPERATING SYSTEM DEPLOYING SUS • SUS components • Synchronize server • Intranet Windows update server • Install a SUS server • Synchronize SUS server with Windows updates • Approve updates • Configure automatic updates clients

  20. Chapter 5: MAINTAINING THE OPERATING SYSTEM INSTALLING SUS

  21. Chapter 5: MAINTAINING THE OPERATING SYSTEM SYNCHRONIZING SUS

  22. Chapter 5: MAINTAINING THE OPERATING SYSTEM APPROVING UPDATES

  23. Chapter 5: MAINTAINING THE OPERATING SYSTEM CONFIGURING AUTOMATIC UPDATES

  24. Chapter 5: MAINTAINING THE OPERATING SYSTEM SUS Configuration • SUS files • Patch files • Metafile specifying platform and language • Language settings for locally stored files • Update approval settings • Automatic update • Wait for approval

  25. Chapter 5: MAINTAINING THE OPERATING SYSTEM Configuring SUS Automatic Updates • Automatic update options • Notify For Download and Notify For Install • Auto Download and Notify For Install • Auto Download and Schedule The Install • Specify where clients obtain updates • Automatic update scheduling • Time 1 to 60 minutes • Next schedule if client is offline • No Auto-Restart for scheduled automatic updates

  26. Chapter 5: MAINTAINING THE OPERATING SYSTEM BUILDING SUS TOPOLOGY • Multiple-server topology • Each SUS server synchronize with WUS • Strict parent/child topology • SUS servers synchronize with bridge head • Loose parent/child topology • Mix the above

  27. Chapter 5: MAINTAINING THE OPERATING SYSTEM SUS MONITORING • On the server, SUS monitoring information can be viewed through: • Monitor Server page • Synchronization Log • Approval Log • IIS statistic file “wutrack.bin” • On the client, SUS-related information can be viewed through: • Windows Update Log

  28. Chapter 5: MAINTAINING THE OPERATING SYSTEM SUS SYSTEM EVENTS • SUS-generated events are written to System log of Event Viewer: • Each time a synchronization is performed • Unable to connect • Install ready – no recurring schedule • Install ready – recurring schedule • Installation success • Installation failure • Restart required – no recurring schedule • Restart required – recurring schedule • When updates are approved

  29. Chapter 5: MAINTAINING THE OPERATING SYSTEM TROUBLESHOOTING SUS • Reloading the memory cache • No new update • Restarting the synchronization service • Possible restart due to problem • Restarting IIS

  30. Chapter 5: MAINTAINING THE OPERATING SYSTEM ADMINISTERING SOFTWARE LICENSES • The End-User License Agreement (EULA) is a binding contract that gives you the legal right to use a piece of software. • In an enterprise environment, managing software licenses is critically important.

  31. Chapter 5: MAINTAINING THE OPERATING SYSTEM OBTAINING A CLIENT ACCESS LICENSE • A Client Access License (CAL) is required for each user or device that will connect to the server. • CALs are normally obtained in bundles (5, 10, 25, 50, 100). • CALs are not a physical object, but an entitlement to connect to a Windows network.

  32. Chapter 5: MAINTAINING THE OPERATING SYSTEM PER SERVER LICENSING • Each server permits a certain number of concurrent connections. • Once the limit is reached, connections are refused. • Usually only practical in environments with a single server.

  33. Chapter 5: MAINTAINING THE OPERATING SYSTEM PER DEVICE OR PER USER LICENSING • Each user or device requires a license. • Licensed users or devices can connect to any number of servers. • Common in environments with multiple servers.

  34. Chapter 5: MAINTAINING THE OPERATING SYSTEM LICENSING TOOLS • Licensing in Control Panel • Manages licensing for a single computer running Windows Server 2003 • Licensing in Administrative Tools • Centralized control of licensing and license replication in a site-based model

  35. Chapter 5: MAINTAINING THE OPERATING SYSTEM ADMINISTERING SITE LICENSING • License Logging service assigns and tracks licenses. • Licensing information is replicated to a centralized licensing database. • Use the Licensing tool in the Administrative Tools program group to view and manage licensing for an entire site.

  36. Chapter 5: MAINTAINING THE OPERATING SYSTEM THE SITE LICENSE SERVER

  37. Chapter 5: MAINTAINING THE OPERATING SYSTEM ADMINISTERING SITE LICENSES

  38. Chapter 5: MAINTAINING THE OPERATING SYSTEM LICENSE GROUPS • A license group is a collection of users who share one or more CALs. • License groups are created when: • A single user uses more than one device, such as a computer. • More than one user uses a single device, such as a computer.

  39. Chapter 5: MAINTAINING THE OPERATING SYSTEM SUMMARY • A service pack is a collection of updates that have been tested together and approved for installation on all computers. • A hotfix is a patch that addresses a single issue. Hotfixes are intended only for computers that perform certain tasks or are experiencing a particular problem. • Microsoft Software Update Services enables you to centralize and manage the approval and distribution of Windows critical updates and Windows security rollups. • Tracking and managing licenses and compliance is an important part of an administrator’s job.

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