Career clinics for public sector professionals

1. Career clinics for public sector professionals Birmingham, Tuesday 1 March, 2011 London, Tuesday 15 March, 2011 London, Tuesday 22 March, 2011 Manchester, Wednesday 30 March, 2011 Delivered by; Duncan Ward, Operations Director Samara Booth, Relationship Manager Tracey Sherring, Senior Manager

2. Points for discussion • Welcome • C.V writing • Interviewing • Break • Net reps • Working with a recruitment consultancy • Change with Confidence, Caroline Nestor-White, Change Made Easy • Questions from the floor • Close

3. CV writing

4. The job search Creating a CV Interviewing

5. Writing your CV • Importance of AIDA • A Attention – it must have a visual impact • I Interest – it must create one • D Desire – it must lead to a desire • A Action – it must lead to action

6. Our six stage guide Step One: Assemble it Step Two: Write it Step Three: Stylise it Step Four: Proof read it Step Five: Send it Step Six: Future proof-it

7. Covering letter / email • Paragraph One:Purpose • Paragraph Two:Why them • Paragraph Three:Why you • Paragraph Four:Next steps

8. Profile - example Pick out key words and phrases from the job specification / advert and include these in the CV - ideally in your profile box Profile • Experienced administration manager with 8 years experience • Previous people management experience looking after teams of between 2 and 10 staff • Have completed four assignments for the NHS in the past three years • Familiar with NHS processes and standards regarding document management Badenoch & Clark is currently assisting one of its NHS clients with the recruitment of an Interim Business & Administration Manager. Our client requires an experienced business / administration manager to provide management and leadership to all the Directorate administration, clerical and secretarial staff. Applicants are required to have worked in a similar role within the NHS and also have experience of business administration, as well as previous line management responsibilities.

9. About us Working for Tesco Value for customers Earning loyalty for life

10. This is the role Ensure this experience is on your CV ExcelData analysis Simplifying complex data Forecasting Stock management

12. Negotiations Qualifications Contracts managed? How many people have you managed? Strategic procurement These are the key skills that need to be evident on your CV! Examples of developing suppliers

13. CV Writing - conclusion • Have a master CV and then tailor it for each role • Avoid acronyms specific to your sector • Proof read • Remember contact details Benefits: • You should always get at least an interview • You show that the role is important to you • Your CV is relevant and highlights suitability

14. Interviewing

15. Interviewing • Interview preparationThe company, job description • Interview basics Appearance, body language, listening • Interview structureIntroductions, overview, assessment • ClosingShow enthusiasm

16. Common interview questions Q: Tell me about yourself. The interviewer is really saying: “I want to hear you talk.” Q: What have your achievements been to date? The interviewer is really saying: “Are you an achiever?” Q: What is the most difficult situation you have had to face, and how did you tackle it? This can be a trap! The interviewer is really trying to find out what your definition of difficult is and whether you can show a logical approach to problem solving using your initiative.

17. Common interview questions cont’d Q: What do you like about your present job? The interviewer is really trying to find out whether you will enjoy the things you will experience in the job on offer. Q: What do you dislike about your present job? The interviewer is really trying to find out whether you will enjoy the things you will experience in the job on offer. Q: What are your strengths? The interviewer wants a straightforward answer as to what you are good at and how it is going to add value. Concentrate on discussing your main strengths and give examples as proof.

18. Common interview questionscont’d Q: What is your greatest weakness? The interviewer is really asking about your self-perception and level of self-awareness. This is another standard question for which you can be well prepared. Q: Do you prefer to work alone or in a group and why? Trap question! The desired answer will depend on the nature of the role, but you will usually be expected to work unsupervised and in a team.

19. How to answer competency interview questions • Take a moment to think of your best example • S.T.A.R Task Situation Result Action

20. Break

21. Managing your online reputation

22. Managing your online reputation Why your net rep is important? Employers do look and make decisions Dealing with bad netreps Get positive Make sure your content is appropriate Network, network, network? Access limits have their limits

23. Your reputation. Your responsibility. • Think before you tweet or status update. • Decide which social network you will use for friends and which you will use for professional purposes, and stick to it. • Most companies do background checks and delve deep into social networks to dig up dirt. Set your privacy rules accordingly!

24. Working with a recruitment consultancy

25. How to use a recruitment consultancy • The role of the consultancy • Get off to the right start • Register your CV • What should you send? • What happens next? • Make yourself top of your consultant’s list • Keep your consultancy on their toes!

26. Accounting & Finance workplace study 2010 For the third year running, our workplace study shows accountants having to up their game considerably; a need which has been accelerated by the recent recession The role of ‘business partner’ has become more clearly defined and with it the need to display advanced communication and commercial skills. Newly qualified accountants who aspire to climb today’s career ladder need to focus on building not just their all-important technical skills but need to be prepared to display high levels of commercial acumen and well-honed interpersonal skills. The ability to paint a financial picture for the uninitiated is as important as the ability to deconstruct a set of accounts.

29. Summary